We have been using Dr. Adler for the last 8 years and he has been fantastic. Honestly he is so easy…read moregoing and isn't always pushing medications on you but actually wants to figure out the reason on why something is happening and not put a band aid on it. I couldn't ask for me at all. Oh one other thing he won Best of the Springs for 2014. I agree with this rating. http://www.cshp.net/physicians/jadler

**Highly Recommended** Not only am I an employee at Pine…read moreRidge Family Medicine but, also a patient. Coming from working for companies that bill insurance but, also carrying my own insurance plan I can testify that what Pine Ridge Family Medicine offers as a whole is Extraordinary; from being able to call in and get a same day appointment, having multiple issues at time of service and not being rushed out the door due to time restraints, getting medications at a less expensive cost, and being treated like a human being and not just another number! BEST thing to happen in Medicine!

I highly recommend Pine Ridge family medical. Been seeing Dr V for 15 + years. Followed him around…read morefor a reason. He has made family medicine affordable while always him and his staff always maintaining that personal connection'!

hola en cuanto al doctor consulta con el, uno le explica lo que le pasa le señala el tipo de dolor…read moreque tiene uno y ni siquiera te voltea a ver, ni te toma encuenta, se la pasa escribiendo y ni siquiera te presta atención, en lo que uno dice, muy mal servicio

Affordable primary care with great providers. One Medical formally Peak Med is fantastic option for…read morebusiness owners or to add for an extra layer of coverage for anyone with another plan.

I've been coming to this practice and (Woodmen) location for MANY years…read more While there are occasional messups, and the new supposedly-wonderful prescription ordering systems tend to fail more than work, overall my experience has been truly wonderful! I've never experienced the rudeness others report. And I have been there a LOT over the years. Not sure what others' issues are.

My child and I have had a few amazing doctors while patients at this practice, but each experience…read morehas been worse than the last. (We've had a several doctors, because none of them seem to stick around very long!) The office staff is very rude, unhelpful, and uncommunicative. Phone hold times are insane, the portal is very cumbersome and constantly glitches out, which basically amounts to a very difficult time accessing care. Most recently, I was told I would have to wait 3-5 days for a response on my request to fill an emergency medication for my child -- an order that I was told would be filled during her in person appointment. Meanwhile, I made an appointment at a new office the next day and got a Rx right away. Believe the reviews and find another practice if you can. They just changed their name of their practice (without announcing that to existing patients) -- trying to escape their bad reputation??

Bring your school physical paper work and $25 cash! Super easy and convenient. They do break for…read morelunch so verify hours before going. They take walk ins. The staff was nice too!

Carissa is amazing and really listens to your concerns. Each visit she checks in with you to see…read morehow current interventions are working and if things need to be changed. All of the staff are friendly and helpful.

Incompetent providers. Unfortunately, they do not have the experience or capacity to articulate…read moreprior authorizations to get medications approved. This particular location providers walk out with their laptops in hand to greet you, I knew that very odd as the other locations outside of Colorado do not do this. It's almost as if it's to makeup for their laziness. Also, make them do what they say, if the provider says they will help you, stay on them. I'm so disappointed with this team of providers. Stop walking out with your laptop if you actually do not read your patients messages and respond to prior authorisations. There is no reason why I have to follow up incessantly.

Facility is well maintained and layed out efficiently. The entire staff is competent and…read morecourteous. My care there has always been treated with respect and honesty. It's also such a treat to be able to get in to see the Dr. within 10 min or less of your scheduled appointment time, unlike the usual 2 hr wait at other places.

I keep getting notices of payment with the billing portal info, but it doesn't work‍ Tried several…read moretimes.

This was a frustrating experience. I brought my son in for a hand injury because he needed an…read moreX-ray. We were admitted as patients and charged a $50 copay, but after seeing the provider we were told that there was no X-ray technician available and we would have to go to another facility for imaging. If the clinic knew that X-ray services weren't available that day, it would have been helpful to inform us before admitting us and charging the copay so we could have gone directly to a location that could actually perform the X-ray. When I called afterward to ask about reimbursement, I was told the copay would not be refunded because we technically saw a provider. I understand policies, but the situation still feels unfair given that the main reason for the visit couldn't be addressed. I hope the clinic can improve communication about service availability so other families don't run into the same issue.

Friendly and well organized. Doctors are experienced and knowledgeable. They provide useful advice.read more

I like my doctor but the billing dept is awful now that optim is handling billing for mvmg. I have…read morebeen trying for several months to get a fraudulent billing for services I did not get taken off my account. Told several times it would be taken care of but still has not been removed. Every time I talk to billing dept they say it will be corrected and I will be contacted but no one has ever contacted me. Four stars for my dr but zero stars for billing dept.

I've been going here for years when the were Colorado Springs Family Practice and ever since they…read morebecame MedNow they fell off with their level of service considerably. I just wasted over two hours of time from leaving work to go to my appointment to be told they no longer take my insurance. It would have been nice if they could have disclosed this information when I made the appointment. Or better yet if they contacted all their old patients who have the same insurance so they could make plans ahead of time before they need to see a Doctor! Ineptitude at its finest. You expect it at the drive-thru, not at the Doctors office.

The doctors at this clinic, and the staff, are all so nice! They return calls promptly. They used…read moreto only pee test once every six months which I loved. Unfortunately, new owner put an end to that! Now you have to pee in a cup every month which is a bummer and makes me feel like a criminal, but I still love my doctors at this clinic ! Very understanding, compassionate, professional, and caring doctors. I see Wendy Gray and Nicole Klein and I love them both!! I've been very happy with the care I receive at this clinic!! They even got my chiropractic care covered by insurance!! They are just great!!

What a pleasant surprise! I've seen Amy FNP several times and have been very pleased with my…read moremedical care. She is knowledgeable, compassionate and responsive. For the first time in a long time I feel a medical professional is actually hearing me and working with me. Medical and office staff are professional, efficient and extremely helpful. SCM provides the kind of medical care we all deserve. I highly recommend SCM.

My first review was back in 2018 - it has not changed. SOCO Medicine is amazing! I've been with…read moreRhiannon, NP, this entire time but also have seen some other providers there. Each of them is very knowledgeable, has great expertise, and explores all the options to make sure I've have the best care. Everyone (to include the staff) honestly cares about you as a person, not just another appointment. I am so grateful to have found them.