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    Shapiro Aaron L MD

    5.0 (2 reviews)

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    ENT & Allergy Specialists - Bryn Mawr - Dr. Kelly Speich

    ENT & Allergy Specialists - Bryn Mawr

    1.5(8 reviews)
    0.7 mi

    My husband had an upsetting experience during an appointment this week, with staff not taking…read moreCovid-19 safety precautions seriously. Although he was told to wait in his car until his appointment time in order to avoid other people in the waiting room, he still had to sit in a waiting room with three other patients. Then, although the guidelines on the website clearly state that everyone in the office - staff and patients - are required to wear masks, the receptionists at the front desk were not wearing them. When he went in the back for allergy testing, the nurse sat in a small exam room with him for 20 minutes (presumably to make sure he didn't have a severe reaction to anything). She sat with her back to him (looking at her computer) the entire time, and when she turned around, he realized that she had taken her mask off. She put it back on when he asked her to, but by that point, the damage had been done. She had been sitting in a small enclosed room, less than 6 ft away from him, with no mask for 20 minutes, which is enough for covid transmission if she happens to be an asymptomatic/presymptomatic carrier. We are a high-risk household, and we are absolutely livid.

    Absolutely do not recommend. Go anywhere but to this office. I was scheduled with Dr. Booker (never…read moresaw him or any other provider) terrible experience.

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    ENT & Allergy Specialists - Bryn Mawr - #2 and #7 of the office's own policies were clearly not followed: 3 other patient in waiting room, and no mask on the nurse!

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    #2 and #7 of the office's own policies were clearly not followed: 3 other patient in waiting room, and no mask on the nurse!

    John J.W. Lee, MD, FACS - Dr. John J.W. Lee Bryn Mawr PA

    John J.W. Lee, MD, FACS

    4.3(38 reviews)
    0.3 mi

    I was ready to make a life change and to find the proper surgeon to work on my face. I was not…read morecontent with the increasing asymmetry and tired appearance of my eyes as well as witnessing office drama with my latest surgeon. I chose Dr. Lee's practice because of favorable reviews. I'm an adopted Asian American woman (I will be 50 this year) and was having a difficult time connecting with any surgeon that a natural and less evasive approach was what I wanted. I also desired a local physician. Upon meeting Dr. Lee and his capable staff while sitting in his naturally lit treatment room, I was hopeful. Dr. Lee's recommendations (right upper eyelid surgery , both lower eyelids and a silhouette lift mid-face) for me has resulted in a much needed boost in my confidence in as little as 1 month and gaining as I continue to heal beautifully. I am very grateful to have Dr. Lee and his sweet support staff as a valuable resource. They have managed to help me make my transformation remarkably seamless.

    I reached out to this office to schedule a consultation. I was asked to send pictures and to…read morespecify what I was seeking. I did so and mentioned what a previous oculoplastic surgeon recommended after surgery with him. I then received a very rude email stating that my eyes were shaped "extremely different" (duh, I know that, that's why I'm seeking help), and that the surgery wouldn't be helpful. No suggestions for an in person consultation. If I look so "extremely" uneven, wouldn't you at least want to try to help me? Photos are limited for evaluation. Also, I just mentioned what one doctor suggested years ago. Obviously I don't believe that what was mentioned then is still what I need. I just finished medical school and honestly, I'm still so peeved and hurt by this unprofessional encounter I felt the need to write. Having a congenital eye disorder results in a lot of insecurities, and having a sensitive bedside manner is really important when helping potential patients. I felt awful about myself after this encounter and stopped seeking help for some time...I just hope whoever wrote that email has learned to be more sensitive towards vulnerable patients. PS I lived 10 min from the office at the time I asked about a consultation.

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    John J.W. Lee, MD, FACS
    John J.W. Lee, MD, FACS
    John J.W. Lee, MD, FACS

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    Shapiro Aaron L MD - earnosethroat - Updated May 2026

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