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    Marchant Frances E MD

    5.0 (3 reviews)

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    ENT & Allergy Specialists - Bryn Mawr - Dr. Kelly Speich

    ENT & Allergy Specialists - Bryn Mawr

    1.5(8 reviews)
    0.1 mi

    My husband had an upsetting experience during an appointment this week, with staff not taking…read moreCovid-19 safety precautions seriously. Although he was told to wait in his car until his appointment time in order to avoid other people in the waiting room, he still had to sit in a waiting room with three other patients. Then, although the guidelines on the website clearly state that everyone in the office - staff and patients - are required to wear masks, the receptionists at the front desk were not wearing them. When he went in the back for allergy testing, the nurse sat in a small exam room with him for 20 minutes (presumably to make sure he didn't have a severe reaction to anything). She sat with her back to him (looking at her computer) the entire time, and when she turned around, he realized that she had taken her mask off. She put it back on when he asked her to, but by that point, the damage had been done. She had been sitting in a small enclosed room, less than 6 ft away from him, with no mask for 20 minutes, which is enough for covid transmission if she happens to be an asymptomatic/presymptomatic carrier. We are a high-risk household, and we are absolutely livid.

    Absolutely do not recommend. Go anywhere but to this office. I was scheduled with Dr. Booker (never…read moresaw him or any other provider) terrible experience.

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    ENT & Allergy Specialists - Bryn Mawr - #2 and #7 of the office's own policies were clearly not followed: 3 other patient in waiting room, and no mask on the nurse!

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    #2 and #7 of the office's own policies were clearly not followed: 3 other patient in waiting room, and no mask on the nurse!

    Marchant Frances E MD - earnosethroat - Updated May 2026

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