I accompanied my husband to see Dr. Pate for a follow-up appointment since his regular…read morepulmonologist was unavailable. From the moment he walked in, something was off -- he appeared either extremely tired or possibly under the influence. He barely opened his eyes while speaking to us. He asked my husband, who has a brain injury, if he had been using his inhaler twice daily. My husband replied that he thought it was only once daily. Dr. Pate's response was jaw-dropping: "You can't come in here bitching about breathing problems if you're not taking your medicine correctly." I was stunned that a physician would speak to a patient -- especially one with a brain injury -- in such a disrespectful, unprofessional, and downright cruel manner. This was not only inappropriate but also completely devoid of compassion or basic bedside manner. This level of disrespect and lack of professionalism is shocking. My husband left furious, and we will never see this doctor again.

I just got my results from a biopsy that Dr Pate did. From the minute you walk into his office. The…read morestaff, his assistant is so welcoming and it is a place you want to come back. Dr Pate explained the results in terms you can understand, so kind and caring. He made me feel like I was his only patient. I knew he was the doctor who could help me. I would highly recommend Dr Pate, you won't be disappointed. Carol Lloyd

Just had my annual Medicare Appt. With Nurse Julie Sherman. She is so kind and professional and…read morehas been with this practice many years. She is such a blessing to so many!

I had my Annual Medicare Wellness visit this morning. Dr. Duke dropped in and visited with us for…read morea few minutes. I never feel like just a number with them. It seems obvious that they genuinely care about their patients. This is a practice that I highly recommend.

Dr. Gao is an excellent physician. He provided a very good treatment plan for a family member. He…read morealso gave us much needed information. I highly recommend him to anyone looking for a primary doctor.

HORRIBLE PERSON! Terrible doctor!! My handicapped mother fell and could not walk for months. We…read moreBEGGED him to order an MRI (you cannot get an MRI in Abilene unless a Dr. orders one) he LITERALLY WOULD NOT ORDER an MRI for my mother! He was her primary care physician for gosh sakes. She went to rehab for two weeks all the while he was prescribing medication for her, but NO MRI. When she left rehab, she went to her lung doctor and told her the story. Her lung doctor could not believe he hadn't ordered an MRI yet. She ordered it and received the results...her FEMUR WAS BROKEN!! It has now healed incorrectly and she needs surgery to fix it, however, she cannot have surgery because of her health. She was bed ridden for a year thanks to this idiot. Going forward, she was scheduled to see a new doctor for two weeks, the morning of her appointment she was told she cannot see this new doctor because Dr. GAO has black listed her. If you value your health and your LIFE, I would NEVER see Dr. GAO. WOULD'T GIVE HIM ANY STARS, BUT ZERO STARS IT IS NOT AN OPTION.

Awesome docs, they don't jerk you around really treat you right and with all the respect you…read moredeserve.

Pain management an support !Amanda RN . Dr Sweets Nurse practitioner. 100 percent has save me from…read morea mental breakdown many times and has expertly spent the time comforting me through very difficult journey this year. Amanda has helped me by tackling my multiple issues one step at a time. She has really listened! I'm mean listened! This day and age I feel Dr and Nurses just don't go out of there way as much to really focus on what the patients are saying when I have had horrible moments of pain and crisis. I have a rare condition that I am currently in remission but the turn around has caused many issues with my nerves, muscles and bones. This past year I have had many huge obstacles and a roller coaster of pain. Amanda has been holding my hand the whole way!! From the very first visit I was so amazed that she gave me her time and knowledge to talk with me and really spend time getting to know my history and doing her best to help me through the the muddy waters with my pain. This was my very first pain management Dr and Rn I have gone to and I will never switch. So now a full year has passed and she has gotten me from crawling to walking all due to her diving in to help me with a tremendous amount of through navigating my heap of medical issues. Now, my pain that was once so bad rating always a 7 or higher to now a 3 or 4 !!!! Compared to a 8 and 9. From fixing my bone frailty, muscle pain, numbness, fractures to all the other rollercoaster crud that comes up Amanda has been my rock and the best freaking NP I HAVE EVER HAD In my 55 years. Dr sweet has been great also, he has started healing me with shots and nerve ablations , which I can say that definitely is not for the weary! Especially in your neck and spine. Thanks Amanda for being my absolutely favorite NP, for helping me live again!!! Sarahfay Faynan

We took my daughter at 2 am to the hospital. Turned out she had an inflamed gall bladder. A week…read moreand a half later, we are at Dr. Benton Brown's surgical clinic. He tells us it needed to come out, gave us all the instructions, scheduled the surgery ans was there when we checked in. He spoke to both of us, even though she's an adult. He was kind and had an amazing bed side manner. 2 weeks later, at her check up, he was just as personable as the firet time we met. He explained everything ans my favorite part was as we left, he said,"You're doing great. Now, you two, get out!" He laughed ans I said," No offense but I hope we never see you again." And he said ," Funmy. I get that a lot!". He was funny ans you can tell he loves helping people get well! He literally said her gall bladder was offensive and had to die and is in a landfill somewhere. Fun while being serious. Great doctor. Great staff. Very caring. She had was in the best hands. He even called me as soon as the surgery was iver to tell me how it went. He didn't have his nurse call. He called, personally. If ever we need another surgeon...hopefully not...but I hope for Dr. Brown. Complete trust!

He is a bad doctor do not let him touch you. HE almost killed me he missed me up so bad i had to be…read morecare flighted to scott and white in plano i was in icu for almost 3 weeks.Day surgery turned in to almost 5 months before i could come home.HE gets no stars.

So, this place is big and busy. Their fitting Glenda with a heart monitor today, so as usual, I'm…read morealong for moral support, being the great guy that I am. Once inside the room, the RN is doing a great job of explaining what Glenda needs to do. She looks familiar. Turns out we went to school together. First time I've seen her since 1974. God, I'm old. Anyway, Glenda's all hooked up and ready to go. Other than Cardioligists that are hard to understand, this place has been a goldmine of help and information. Thanks!

Cardiology consultants was clean and seemed efficient, but technicians were cold and genuinely…read moredisinterested in what they were doing. They appeared to just be talking at me not to me, not listening to anything I had to say.

Dr. Schultz is an excellent doctor! Caring, competent, conscientious. He has been our family doctor…read morefor over 20 years and we are grateful to him for all he has done for us. Also his office has moved. They are now located at 1309 Hickory, Abilene, TX. The new phone number is 325-480-9280.

How hard is it for Doctor's Offices to have decent customer service? Dr. Schultz is very nice and…read morea good doctor, but be prepared to wait and do not expect any "warm fuzzies" from his staff, they are apathetic and unfriendly.

Dr. Leslie Hutchins is an angel on earth!!! Since August 2019, I have had 2 major back surgeries;…read morelumbar and cervical. Dr. Hutchins was not my first choice, but Dr. Brown, whom I had chosen was not available to VA patients. The VA assigned me to Dr. Hutchins and what a BLESSING!!! She is the sweetest soul! Her knowledge, her bedside manner, and she as a person are the epitome of Medical Doctor. I am certainly blessed to have had her available to me as a VA patient, and I am blessed that she truly, genuinely cares about each patient. Does she have long waits in office? Yes, but she takes her time and ensures each individuals needs and concerns are met with a well educated, as well as experienced answers! She is definitely worth the wait! I cannot say enough good about her; thank you Dr. Hutchins for "fixing" me and allowing me an opportunity for a better quality of life! In the military, when one references a pilot with good hands, it means that pilot flies well; the best if you will. Dr. Hutchins has good hands, figuratively and literally!!

She needs training on her bedside manner. And when the…read moreoncology team at UTSW say something, don't argue with them and cause the patient and family more stress. According to the nurses she is God. Well, news flash, that position is taken!! Keep it real and remember you are NEVER INFALLIBLE! I think we need "a conversation"!! Get it, Dr. Hutchins? Like "a conversation"!!!