Probably one of if not the Poorest customer service in all of Paris. I went for a late night bite recently and they claimed they would serve us.
They sat us down in their empty first floor of their restaurant and went downstairs to where all their other customers were that ordered food too.
We felt separated as we all speak English and are from USA. They purposely sat us upstairs and came to almost check up on us every 15-20 minutes saying "we will take your order soon we are busy." They were so "busy" that their restaurant was empty and they kept laughing at us in the back as if we were dummies waiting for food and as if we should just leave.
We kept contemplating on leaving but wanted to stay as it was getting late and was cold outside.
Then, about 1 hour later, yes, one hour they kept us in their unserved no menus no water or anything, they said "sorry we cannot serve you anymore" and we proceeded to ask why. They stated that they were again too busy even though their store was practically empty and we immediately stormed out the door super upset and hungry. We wanted quality food or any food for the matter, and we ended up getting "played" by these people in the restaurant.
Terrible service and I would suggest to never step foot in either of their locations. read more