OMG!!! I never go online to give businesses negative reviews but this business has the WORST…read moreCUSTOMER SERVICE EVER! They bought out our locally owned Record Storage Depot which had top notch personal customer service with every interaction. Iron Mountain seems to have most of its customer service staffed overseas. When calling, it's difficult to hear the CSR and very often difficult to understand. Our cost of storage has increased from about $135 to just over $200 in only a couple of years. Our cost has increased by over 50% and our customer service had decreased to nearly 0. If I could give a negative review I would....

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.