I was very impressed with the service that I received from Sparkle Express car wash. I loved how…read morethey would dry my car for me. It was very convenient for me. Felix is always willing to go the extra mile for his customers. He also has a great eye for detail. I miss it when Felix is not working. Thank you for having amazing Employee's Sparkle Express. Thanks, DeeDee

So now I am being asked to bring this to the managers attention??…read more It is my fault that I did not get out of my car and inspect the performance of the employees. I should have inspected my car for a job well done before leaving the premises. Umm...no, its your job, as the manager, to make sure your people are doing a superior job to begin with, not mine! You can see from the pictures the non-superior job done. The fact that you want me to bring to your attention after I have left your facility and posted on Yelp solidifies why people should not frequent this business. Thank you for your time!

I would give Alex and the team 20/5 stars if that were an option…read more I've been coming to Prompt every few months taking turns between two cars for a year and they are always fast and efficient without ever sacrificing high quality in their work. Even when the guys are in task mode and it's very busy Alex is so friendly and welcoming while he's got his hands full. I usually get the $40 full interior/exterior detail and if it's not a busy day it doesn't take more than 25-30 minutes. I once spilled my entire drink in my car and called nervously asking if it would be ok to come in with only a few minutes before closing. They let me come up and did what they could for the night, and we talked through the plan for me to come back within two days to finish getting the floor fully cleaned. It felt so intentional from all the guys who I talked with and the follow through on plan and pricing was intentional as well. I tell everyone about Prompt and the unbeatable value. When I have the ability to down the road I'll absolutely be getting a membership. If you're brand new to the experience it's just mildly confusing at first. Entrance is to the south west and you'll wait for someone to come talk to you before driving through the car wash. Then someone will direct you where to pull up. They don't tell you this because they're in task mode and assume you're a pro at this part: once you're parked in the lane they've directed you to, just leave your key but grab your wallet, phone, other essentials, and head on into the waiting room. Someone will come in and call out your car make/model when they're ready to take your payment, and again once they're done with your car. My friend first told me about Prompt a year ago and I'm so thankful. It has really been a godsend for my overwhelmed brain that I can steward car ownership in this way that's so accessible financially and from a fantastic team, when I'd otherwise let way too long go by without cleaning and sink further and further into guilt and overwhelm about it.

They take excellent care of you and your car. Lots of options and the staff is great. The price…read moreis fair.

EXHILARATING I've…read morejust found a new favorite! The caveat here is that you'll never get the nooks and crannies of your car clean unless you drive something that looks like a block of cheese with no windows, mirrors, or seams. Every car wash like this has left some of my little car crannies -- uh -- less than sparkly. This one is no different, and definitely no worse than some of my other faves. So, that being said, I am pretty satisfied with the quality I got for purchasing a base level wash ($14). It's really about the amenities for me. I was surprised to be offered a selection of different scented car fresheners before I even got started, and a dash wipe, AND no one tried to upsell me on a fancier wash or subscription I didn't want. THANK you. We really f'ing hate that. I got some complimentary sprays with the hose from the attendant before heading into the wash. I saw some things at this car wash I haven't before; there's an emergency plan if you're stuck in the car wash and need to let someone know (honk). You can actually see how your car lines up on the monitors showing camera feed of your vehicle from both sides. What a smart idea! The wash itself was good. Light-show, spinning mops, all that. I appreciate the dryers, they do a good enough job if you're ready to drive off with a few droplets, but it's a great head start if you're a towel dryer. The real fun starts at the vacuum stations, this is what really makes or breaks a car wash in my book. Shiny Shell really excels in this area; they have both pointy AND flat vacuum heads on both sides with extremely strong suction. I unintentionally lost some change and hair ties before I truly understood the power I wielded -- I even sucked up one of my seatbelts at one point. There are stickers by the vacuums that let you know what to do when a hose is clogged (maybe it's a button? I can't recall, all of my hoses were working 200%) The compressed air guns are *chef's kiss* SO powerful. Strong enough to clean mats, blow debris out of the tightest corners and carpet edges, blow pandemic-era dust out of your vents, and definitely strong enough to blow some of those extra water droplets off your exterior. I didn't get the chance to try some of the extras out, but I noticed clean towels (dirty towel receptacles provided and labeled) and an assortment of sprays. I could spend all day here. The service was quick and friendly, the facility looks nice and new, what a great experience. Can't wait to come back!

Seems like a pretty new and good car wash. The vacuum we good and they have high pressure air also…read moreto blow out water from the car

Great place; just call the owner [# on the West end of the building] if you swipe your card &…read morenothing happens (if the 'garage door style door' to the washing stall doesn't open). They can fix it pretty fast. And be sure to use the Vacuums in the back (the East end of their lot) - they're strong. Sincerely, Richard

Huge fan of this place, easy to get through and always get great service. The staff is responsive…read moreand it's a great deal for the quality of wash you get -- highly recommend it!

The staff here are really great and keep things running smoothly. I love that they have mat washers…read moreand the rags and spray are always stocked. Never had any issues with vacuum suction either. If you go through the window line, you can get free air fresheners. On the last visit there was something wrong with the wheel cleaner and they happily let me go through again and spent extra time pressure washing the wheels before I entered. I've never been in but they also have a room with free soda and a playground for kids.

Disclaimer: I tried Shiny Shell on a free offer to see if I should sign up for a membership…read more I was very underwhelmed at the quality of car wash I got today at Shiny Shell. My truck was dirty, it definitely needed a wash, and I wasn't expecting a miracle but....One side of the car was coated in water spots, it looked like the spinners hadn't even touched it. The wheels looked like the wheel shine was spritzed in a couple spots. Overall it just was a half a** job. I took advantage of many of their microfiber cloths and essentially re washed half of my truck in the detail area. The detail are was nice and well stocked which earns a second star but I would not recommend this place for a membership.

I like a good car wash as much as the next guy, but I'll be honest. It's just a chore on my "to-do"…read morelist and isn't something that I look forward to. But after my visit to Water Works, I may just change my mind. They have decorated for Christmas, which is fun and festive. The folks that come around to help with payment or to welcome you in hand out candy canes. And once you're inside, the carwash itself gives you a brief light show-more than the traditional car wash lights. If you've got a kid, or you just want some entertainment for yourself, check it out! Yeah, my car was clean. Yeah, there's free vacuums at the end of the wash. Those things are standard, and honestly-to be expected these days. But the small additional touches they added, that's what moves this off the chose list to the list of fun things to do.

Great staff. Best prices in town. I've always had a positive experience everytime I go.read more

I posted on Yelp for cloth seat cleaning only. I received a number of replies. Most would not do…read morejust the seats - they wanted to upsell me into a full interior detailer. TJ's Detailing readily agreed to clean just the seats in my wife's VW Beatle. Very fair price, fast, and a very good job.

For years now, this high-pressure hand (wand) car wash venue has been our go-to site for getting…read morethe winter crud off our cars...and even for summer-time touch-ups. The place is typically busy (especially on weekends) with four available hand-wash bays, two automated drive-in car wash bays, and even a dog wash area. What I like about this are the engine and wheel/tire wash modes, the high-pressure soap, the tri-foaming horsehair brush, and the spot-free rinse options...and which all work great (usually...see below). Another feature is the card readers for automatic payment (installed years ago...yes), which allows for uninterrupted washing without having to fiddle with quarters. I returned there a week ago and found they had new card readers installed over the older ones. These new ones allow you to select an amount, then tap, swipe, or insert your credit/debit card for payment. The first time I used this new reader, it worked OK, and I was on my way. However, I was just there yesterday to wash my wife's minivan, and the reader would not work...I tapped, swiped, and inserted my debit card...but it kept erroring out. Luckily, "Anthony" (from Shiney Shell Car Wash Company, presumably the firm contacted to maintain the wash equipment for Pioneer) was there doing some maintenance work, and so I approached him with my problem. I demoed my card in the bay, and again, it was a no-go. Then Anthony immediately offered to put some time on the machine with a secret code, and off we went with a 15-minute wash cycle...free of charge! How sweet is that? We wrapped up and we thanked him...and then he thanked me for my service in the military (I was wearing an old flight suit with a name badge...what I wear when working around the house.) So, that was pretty cool, and kudos to Anthony for his help and gracious offer to cover my car wash yesterday afternoon (and Shiney Shell for hiring employees like Anthony). Oh, and if Shiney Shell can get the engine cleaner and tire cleaner detergents to the wand faster, I'd appreciate it. A week ago, when I cleaned the engine compartment on my Mazda sedan, it took upwards of 40 seconds of run time to get the yellow/green detergent to the wand after I paid...and squeezed the trigger. Four Stars for great wash options and customer service from Anthony...and it would have been 5 Stars if the car reader worked and the engine/tire cleaners arrived at the wand faster than 40 seconds!

As a mom to young kids, you can probably imagine the chaos that can happen in a car, so I was…read moreexcited about this car detail for Mother's Day. But, we won't be coming back. The words "Grab the shop vac" shouldn't have to be said after bringing the car home from being detailed. It does overall look cleaner, but it's maybe the less noticeable areas that really need extra attention to detail (pun intended). In between the driver seat and passenger seat is still dirty. Underneath the back row of seats still had crumbs. I don't think they even looked in the back where the spare tire is kept.