We were boarding in JFK airport and this was the only shop which was super crowded.. The airport has so less restaurants and bars... almost all places where under renovation and thank God we had a Shake Shack.. This was the only place where we got beer... it was expensive and the service was so slow, but we had no other choice.. Average ambience . The place was crowded and there were hardly any seats to sit and eat.. They had both manual and digital counters and people got their orders really slow... I always love their milkshakes and fries.. ordered a vegetable burger and it was really average.... Took us about 10 to 20 minutes for the food to arrive... overall an average experience... 3 stars read more

See all

3.5 Pretty average shake shack, food was decent and comparable to other Shake Shack locations in the city. It's super popular since it's one of the view relatively affordable food options in Terminal 8, so seating tends to get crowded, there's usually a short line from noon thru the afternoon and early evening times though they are pretty efficient in both taking and processing orders. The line to order and the kitchen directly behind it--are along the left side of the restaurant, there are both registers to place in-person orders or kiosks to order digitally. Then you step over to the waiting area which is at the front left of the storefront, kinda pouring out into the terminal walkway. Seating is in the middle and right and consists in about 30 seats at tables for 2 or bar seating along the right wall. The space is pretty cramped considering travelers with carry-ons. Food-wise I got a chicken shack and side of fries ($18.26 including tax) which I was satisfied with, the meat was juicy and the exterior crunchy. The fries were crinkle cut and not too crispy on the outside, soft on the inside.bun was soft though held up the protein, tomato, onions a couple slices of pickles and piece of lettuce (I elected to add the toppings). I'd drop by again if I was hungry and waiting for a flight in terminal 8. Interestingly enough they had a staff member that was approaching patrons asking them how their experience was and asking (nicely) if they could write reviews on Google, no benefits attached whatsoever though sounds like they were hoping for some positive reviews and also asking for feedback. read more

Shake Shack - Chicken shack and fries - Ice Cream & Frozen Yogurt Near Me - Queens, New York

See all

Airport restaurants have to be graded on a healthy curve. The customer base assuredly ranks among the most miserable in the world. We are stressed, bored, overtired or a combination of all of the above. Add to that, as of this writing, Shake Shack is Terminal 8's only option for hot food after 9 pm. So in the evenings, the line to order looks like the line to vote in a southern state. Nonetheless, the Terminal 8 Shake Shack delivers. It's kind of the only option but the lack of competition has not hurt the quality. Despite intense demand, it cranks out meals at very respectable pace. The service maintains cheerfulness and the food is consistently delicious on the level of the non-airport locations. Still, I have to account for the pricing. A chicken sandwich with cheese fries, a large soda and a bottle of water costs $34 bucks. I know airport food implies hyperinflation like a dictatorship announcing a new currency named after the autocrat's mother. But still. In any event, if you can stomach the price, you can certainly stomach the food. read more

Shake Shack - Chicken sandwich and cheese fries - Ice Cream & Frozen Yogurt Near Me - Queens, New York

This Shake Shack location is on Terminal 8 at JFK. Bonus points for convenience as you can order via kiosk, app, or on person. However, the staff are not super friendly and sometimes seem a little inconvenienced if you ask for something like a cup of water. The burgers are very flavorful. My friend ordered a bacon avocado burger and the avocado was VERY fresh and plentiful. The bacon was a little soft, but on the whole the burger was very tasty. I ordered the Chicken Shack crispy chicken sandwich. It was very crispy, but somewhat bland. Both sandwiches were a little dry but there are packets of mayo, mustard, and Tabasco as well as a ketchup dispenser in the order pickup area, so we used those. We shared an order of fries. They are crinkle cut fries and I didn't have the option to ask for extra crispy via the kiosk, so ordered as is. They were not very crispy and needed salt, which is also available in packets. All in all, it was fine for airport food. read more

See all

Was extremely excited that Shake Shake has a location in Terminal 8 of JFK Airport. I've been to another location many times at T4, but now that my work trips departure and arrivals are in T8 instead, I can still have a nice meal on my flight heading back home. The queue to get in is short and fast. The restaurant is more welcoming for dine in with many tables available. When entering customers can grab their drinks from the refrigerator first, then order your food from the self service kiosks. As an airport employee, I followed all the TSA Agents as they waited for a live person to take your order instead of using a kiosk. The self service kiosk doesn't have an option to enter your employee number for airport discount. What l ordered was a double shack cheeseburger and french fries. It only took about 5 minutes for my order to come out. Breakfast is also available for here and to go. You can also get your alcohol fix first thing in the morning! My food was delicious and I was able to eat in peace and quiet! Don't forget to take ketchup to go right at the counter. read more

See all

Crispy, hot fries and juicy, flavorful burgers. Love that you can add pickles and onions onto the ShackBurger. Lots of seating right next to the establishment. An excellent lunch before a departing flight at JFK. read more

Shake Shack - ShackBurgers and Fries. - Ice Cream & Frozen Yogurt Near Me - Queens, New York

This might honestly be the only highlight in Terminal 8. Shake Shack is definitely overpriced at the airport and they tack on extra charges. The food was just okay and it took way too long to come out. :/ read more

Shake Shack - Ice Cream & Frozen Yogurt Near Me - Queens, New York

Fast service offered through either self-service kiosks or traditional registers. The dedicated seating area is rather small, but there are areas nearby that will/can easily accommodate additional diners. To that end, it might be helpful to grab your food to-go--just in case there is no seating available when your food is ready or you fail to grab a seat before ordering. The food is standard fare for Shake Shack. read more

at JFK, terminal 8 This is the best place to get something to eat reasonable price for airport. open early in the morning. Service is quick.. this chicken shack, and a breakfast sandwich taste good. And panty sitting area. read more

See all

DO NOT COME HERE IF YOU HAVE FOOD ALLERGIES AND NEED EVEN MINOR ADJUSTMENTS. Partner is allergic to eggs and dairy so we opted to remove crispy onions from burger at the kiosk and mentioned it to the cashier for good measure. Then they kept calling my order by the wrong name so it took a while for me to realize it was ready. Burger still came with with the allergens - which sure, I've worked in food before and things fall through sometimes. When we asked to remove them the staff got upset. Boarding time came due to the waiting, so I followed up which made them upset again . Burger came without ANY of the vegetables this time, so when I pointed it out guess what they did - they grabbed tomatoes and onions, put it in a pouch, and threw it in our bag for us to assemble. All without saying a word. 0/5. Don't waste your time and go somewhere else instead. TLDR: Partner allergic to eggs and dairy, asked to remove allergens, staff got upset, made the food wrong twice which made us late to our boarding time, gave us the ingredients separately for us to assemble food ourselves. read more

Shake Shack - Tomatoes and onions thrown in a separate bag since staff didn't want to assemble the food. - Ice Cream & Frozen Yogurt Near Me - Queens, New York

The perfect pick me up to end our nyc trip. Line to order moved fast and the wait for food was short. The avocado bacon double burger was delicious! The patty was crisp around on the edges & very flavorful. read more

Shake Shack - bacon avocado double cheeseburger + fries - Ice Cream & Frozen Yogurt Near Me - Queens, New York

Shake Shack at JFK is a great stop before a flight. The burgers are fresh and flavorful, made with quality ingredients that really stand out for airport dining. The fries and shakes are just as good, and everything feels freshly prepared. For an airport location, the prices are very good. read more