Ice cream is good and the scooper gave good portion sizes so that's the only reason the review is 2 stars instead of 1. The cashier service was terrible. It was 3:45 and they close at 4:00 it was obvious that the cashier didn't want to be there anymore. She rolled her eyes at us and wasn't wanting to help us at all. When you charge $10 for one scoop of ice cream in a cone I think we deserve a little better service than that. Kind of a downer when the rest of the resort is so nice. read more

Located next to Lagoon Grill, Shaka Cones offers locally made Dave's Ice Cream. Definitely overpriced, being at a hotel, and the customer service was underwhelming but meh, I guess it's always a great option to have an ice cream shop at a Hawaii hotel to cool off on a hot day. There weren't a lot of options with flavors and there weren't many "deluxe" items either like sundaes and such. Would be nice to offer maybe halo-halo a regular menu item on Oahu's Dave's Ice Cream locations and some other specialty menu items since, after all, they're located at a Hilton. Customer service could use some improving. We went late one evening, about 15 minutes before closing and it was apparent that the employee just couldn't wait for her work night to be over. No greeting, no smile, didn't even ask what we wanted. I just told her my order and she gave me the total. That was that. Overall, if you want ice cream made in Hawaii and need a cool treat, but are OK with subpar service, Shaka Cones is it! read more

Shaka Cones - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

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We splurged on ice cream on our last day. After being on the island for almost a week, you tend to forget the prices. So when I say 'splurge', that's why I mean. Our total came out to $17. Which is the norm around here. They gave out free samples and my final choice was a single scoop of coconut macadamia nut in a cup topped off with a waffle cone. The bf got double with basic flavors of strawberry and vanilla in a cup. The portions are huge! We should have shared a single scoop or a double. All the flavors were great. Only the price but it's Hawaii and at a resort. After you get your ice cream, you can take a stroll and watch the dolphins. read more

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Because I love a good word play, the name was enough to draw me here. We sampled a couple of their unique flavors and found the Hawaiian Mud Pie to be our favorite, but DD had to have her strawberry ice cream, so we went with a double scoop. This ended up going into a big cup, topped with a small sugar cone like a hat. I don't generally like Mud Pies but it seems like the Hawaiian one replaces marshmallows with Kona coffee or more chocolate, either one trumping hardened marshmallows IMO. Another surprise was the strawberry ice cream, which was more like strawberry ice with minimal cream and chunks of frozen strawberries. It wasn't bad, just different. But I'm from TX and it's hard to beat Blue Bell basics, such as strawberry. read more

Shaka Cones - Teehee, you know, like Chaka Khan? - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

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Great flavors and delicious ice cream! Patio seating with a nice ocean view. I was surprised about the variety of flavors they have, they have many tropical flavors and fresh fruits. read more

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Shaka cones is located on the Hilton Waikoloa Village resort. It is right in between the lagoon and the dolphin quest area. This is the only dessert place on the resort other than the typical desserts that you find at the restaurants. The ice cream is kind of pricey. We got 4 waffle cones with a single scoop paying about $30. However, it is a resort and everything is always overpriced. The ice cream itself is delicious and large portions. It is Dave's ice cream for those of you who are local to Hawaii. Dave's ice cream has unique and creamy flavors. A couple of them that we tried was ube and kulolo. Definitely flavors that you can only find in Hawaii. The kids got strawberry and mint chocolate chip. They have many other flavors to choose from. They also have sugar cones that you can get at the base price. However, if you add on a waffle cone you need to pay extra. The ice cream melts very quickly, so it is something that should be eaten right there. There are a bunch of tables right outside to sit on. It overlooks the lagoon, which is nice. The line itself can get very long since there is only one person working and one ordering window. Great place if you want to get a sweet treat and are staying on the resort. read more

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Very good mango sorbet. The small size is actually pretty big and that was a surprise. I got mine in a cup. Menu is attached. Minus 1 star because I had to commit to a flavor without testing. read more

Shaka Cones - Menu - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

Pass by after dinner I ordered vanilla ice cream with chocolate waffle big size and taste very soft！ Not bad read more

Shaka Cones - vanilla ice cream with chocolate waffle - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

Delicious ice cream from Dave's (local brand) but expect to pay double what it usually costs. Though to be fair the staff did give a pretty large scoop to my daughter, so that was appreciated. read more

Came here this evening looking to grab a couple scoops of ice cream after a Beach day. The lady working was super nice. She let us get a single scoop and do half/half. My wife go mint chocolate chip and chocolate macadamia nut. I got kona coffee and chocolate macadamia nut. For a half scoop each it was very generous. Was like most places two scoops. As for the cost it's a resort and that being said it was pretty much on par with what you'd expect to pay here. Ice cream was very good and satisfied us both. Wouldn't hesitate to come back another day. It was much better than our experience at the Dairy Queen in queens court down the road. read more

I wanted to like this place like I wanted to like everything at Hilton's property. Like most of the property, though, it just missed. I understand being out-of-this-world expensive. Resorts like this are not where you go to find hidden gems or affordable overlooked mom and pops. But at least be good. I got the Kona coffee flavor which was fine, but didn't really pop with flavor. If it was revealed I'd really had a scoop of dryers coffee flavored ice cream I would not have been surprised in the least. My wife got the macadamia nut, which was similarly weak and, shockingly, contained zero nut. Similarly my daughter got the mint chip sans chip, absent a few packed near the bottom of the cone. I get it - if you need a cold treat around the lagoon, this is serviceable. Its not terrible and it fills a need. Still, its insulting to think something better couldn't be done at a property that wants to be better than it finally is. read more

Ice cream shack smack dab in the middle of the Hilton Waikoloa resort. When you're lounging by the water and people watching, what better than to have a nice cold ice cream. Careful however when this place is crowded, it takes a while for them to get stuff out as they move in a singular linear fashion. read more

Shaka Cones - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

It's pricey, but super yummy! I ordered the two scoops of ube in a cup ($9) and I definitely got more than I expected. Other flavors we love are the mudpie, cookies and cream, mint chocolate chip, chocolate, and Kona coffee! This place is always busy so the price doesn't deter people and it's definitely a great treat during a long day of swimming. read more

Shaka Cones - 2 scoops ube - Ice Cream & Frozen Yogurt Near Me - Waikoloa, Hawaii

The ice cream here is nothing special. My wife ordered the kona coffee, and while creamy, it tasted rather bland. Mine was Mango and Cream. If its called Mango and Cream, there should be a fair amount of mango in the ice cream, right? What I had was Cream and Mango. In my ice cream there was literally 2 small chunks of mango. It was basically vanilla ice cream. Skip this place! read more

Hot day, dolphins playing, and ice cream... a perfect tri-fecta! My favorite is their mint-n-chip inside a chocolate dipped waffle cone. I could have that everyday! If you're looking for a cool treat, this is a good place to start. Oh.. budget $10 for a cone. read more

Very refreshing Ice cream with some great flavors although a single scoop is 6.50!!! Not my issue though. Lady at the register was nice but the lady handing out the ice cream was rude as can be. We had ordered four different Ice creams in total so we went to go pick up our order and were given two ice creams which weren't ours (we didn't notice because a few of them weren't for us). We told the lady and she asked if I had licked mine (which I hadn't) and then snatched it back as well as the other ice cream too and then proceeded to say "get out of the way there are other customers waiting for their order" and gestured for us to get out of the way when there were no other families behind us. We had to get another employee to make sure we didn't pay for the wrong order and promptly got our ice cream from that rude lady. I hope to god that she did not serve that ice cream. I would come back again though because of how convenient it is and I do not believe that what occurred today would happen again‍ read more

Only reason 4 out of 5 is the lien can be deep with only one person doing orders and 1-2 others inside dishing out... flavors are great, big cones good on price paid value based on hotel, location and view. Sure won't find 99cent cones here as look how much your paying to stay at the hotel.. read more

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This is a small ice cream shop located next to the swimming lagoon (also the dolphin habitat) on the Hilton Waikoloa Village resort property. They don't make the ice cream themselves, of course, they just serve a local brand called Dave's Ice Cream. I had the mango and coconut flavors, and my wife had the Kona coffee. All three were a bit on the creamy side but we thought they were quite good, especially the coffee. If you strongly prefer less dairy flavor or a more sorbet-like consistency, maybe pass on this one. Prices were on the high side, but not obscene given that this is located on a Hawaii resort. read more

The Hawaiian mud pie is really good. I love it. Yeah the prices are high but so is the hotel we're staying at.

Expensive (it's part of the Hilton Waikoloa resort), but the scoops are huge and their staff is very helpful and patient. If you're staying at the Hilton, it's worth a visit. read more

We were at the lagoon all day and decided to hit up this spot! The kids loved it! My son at the cone and said it was super good! The ice cream is made in Hawaii! However they don't have kids cups of ice cream or kids cone only small medium and large. But it's a good treat on a hot day!! And the views are amazing! read more

Rudest service at this hotel. They advertise a free bracket thing for kids which they told me they haven't had in weeks. The lady scooping ice cream was every bit as cold as the $7 scoop she served my boys. read more

One scoop of ice cream is $6.20 AND there were two hairs in my ice cream. I ignored the first one but the second was a bit ridiculous. The Kona Coffee flavor was washed out and not great. This place is horrible. read more

Order messed up and I didn't know all of the options before ordering. I would've gotten the big kahuna ice cream sandwich or Kona mocha brownie. read more

Deeeelish and refreshing! Our daughter got the ice cream sandwich which was literally the size of her face, our son loved the strawberry and the Kona coffee something was very yummy! It's located between the lagoon towel/rentals building and Dolphin Quest by the lagoon side of Lagoon Grill. read more

Good flavors of locally made Hawaiian ice cream. Fresh waffle cones made on-site. Located near the lagoon and dolphin exhibit. A little pricey. read more

Tasty enough! No need to leave hotel which is a bonus! Great fun watching the dolphins while enjoying our ice cream. Loved the Kona coffee, and cookies and cream. read more

Flavors of paradise! I want mango lychee sorbet and pineapple sorbet at my local ice cream place! My husband had the KONA coffee ice cream and something else coffee flavored with mac nuts. So yum. Not cheap. But so so good. Hits the spot after sitting poolside or lagoon side all day. read more

Delicious ice cream and HUGE cones. It really hits the spot when you're hanging out at the lagoon. But I can't give five stars when two cones come to almost $20. Even for a resort, that's insane. read more

Ice cream was fantastic as was the service. I loved the salted caramel ice cream and the waffle cones (with and without chocolate). My husband got sundaes each time that were great and loved being able to get macadamia nuts on them! 5 stars yummy wise, but ultimately gave 4 stars considering its overpriced for ice cream. read more

Varied selection of flavors. Very expensive for what you get. The single serve is like a very small kiddie sized single serve elsewhere. Some specific flavor reviews from our group, the mint chip tastes like toothpaste and the coffee toffee has no toffee in it. Slow service. read more

Ice cream every night? No!!! Ok, actually yes. What were we thinking? Well, we didn't have to think much due to the Kona heat- that made for an easy answer... Ice cream! Although Shaka Cones was on the Waikoloa property, they actually had very good and refreshing ice cream. I guess I expected something expensive and low quality. Don't get me wrong, it wasn't cheap, but I have to say, on a hot day, it was worth it. For one scoop it was about $5-$6. The scoops are large so that sort of makes it better. My husband got the cookie sandwich and I think that was the biggest cookie sandwich ever. It was definitely larger than the size of my hand. I would say the circumference of a regular old coffee pot. Can you imaging two cookies that size filled with ice cream in the middle? If you can't, you should try this. You almost just drop into a sugar daze and all your worries melt away. Not a bad deal for pure bliss! read more

rudest women i've ever met in my life. gave me the wrong ice cream then snatched it out of my hands, asking me if i have licked it yet to serve it to another customer (gross). after that she told me to move out of the way. good ice cream though. read more