I work in a very stressful, yet rewarding, profession, and I really needed help with stress…read moremanagement. A quick google search of therapists in Reno left much to be desired...Each search result yielded a bland website that provided me little to no information regarding any given therapist's specialties or any general "vibe" for his or her practice...Thank goodness for Yelp! Alecia is a phenomenal therapist! She is intelligent, sympathetic, empathetic, wise, curious, and holistic in practice. I can not recommend her enough- I have already referred friends and family members, and if you find yourself in need of counseling for whatever reason, give her a call!

3 years ago, I was hit by a drunk driver who caused my car to flip, leaving me with a TBI. I had…read moreseen half a dozen psychiatric providers, none of which were effective for me, and had given up all hope for any real improvements. Then I was referred to Alecia. From the very first appointment, she empowered me and enabled me to begin healing my brain and my mind. I have felt more like myself in a few short weeks, than I have since my rollover collision years ago. She's upfront, reliable and truly wants to help others learn to help themselves. By far, the best thing that's ever happened to me, and I cannot speak highly enough about her!!

I have been seeing Dr. Smith as needed for about two years during which time she has helped me…read morethrough several life challenges. She is very pleasant and professional and always available to schedule a session if I need it. Dr. Smith has been a part of this community for many years and is a good resource for other services that may be needed in the community and online. I feel fortunate to have found her and would recommend her to others who are in need of mental health services.

I have always been a huge proponent of therapy and believe everyone would benefit from seeing a…read moreprofessional regularly. Mental & emotional health are just as important as physical health. Part of the process is finding the right therapist for you. I was very fortunate to be referred to Dr. Smith by my PCP and we were a perfect fit right from the beginning. She is such a great balance of intelligent and educated as well as casual and approachable. From my first visit, she helped me to recognize my limitations and ensure I always felt safe. Subtle things she did, like opening the windows, playing music, and offering me water, were a huge help in easing my anxiety about what I knew would be difficult to discuss. Dr. Smith took the time needed (which for me was 3 visits) and talked about safe topics until I was ready to start touching on the true trauma. Since then, we have identified many triggers and begun to discover the root causes and work through the pain and build healthy coping mechanisms and emotional balance. I highly recommend giving Dr. Smith a try. She will help you feel welcome and relaxed and take cues from you about how to proceed. My suggestion always is to stick it out for 4-6 visits and see if you feel you are connecting with the therapist and making progress, even if it is slowly at the beginning. And sometimes, it's not the right fit...which is also ok. Don't quit, find the right therapist for you. Everyone deserves to learn introspection and to grow into the best version of themselves.

The reception area was clean and inviting. Their privacy policy is excellent. The staff was…read morepleasant and professional. I highly recommend this medical office. They really care for their clients.

I saw my therapist Morgan here and she was awesome but the place itself is predatory and parasitic…read more Before I even became a patient I saw reviews saying they were all about the money and didn't really care about the people and I should have listened. The first red flag was the $100 credit card fee just to register. You have to keep a card on file and they threaten to charge you if you cancel less than 24 hours in advance, and weekends and holidays don't even count. When I asked about it they swore it was only for people who constantly miss appointments and that they totally understand if you get sick or something unexpected happens. I was told not to worry. A few visits in, my therapist scheduled me out several weeks so I always had a regular spot. What I didn't know was that the office also booked me separately without telling me, so I got double booked. I went to my normal appointment but apparently missed another one I never made. When I called, they said it was fine, not my fault, no charges. Then it happened again. I called again, got the same reassurance, and was told everything was taken care of. A week later my therapist told me my appointments were being canceled because I supposedly owed $300. She didn't even know what it was for. She confirmed it wasn't for missed appointments. So what the hell was it? When I tried to talk to someone I wasn't allowed to speak to anyone except a woman named Kate who is a complete tw[at]... there really isn't another word in English language that's more mild that could adequately describe her... rude, gaslighting, abusive, and completely unprofessional. She lied, twisted my words, and talked to me like garbage. After digging around I found out I wasn't the only one. Kate allegedly has a history of verbally abusing patients and crossing lines she shouldn't. Look it up for yourself. This place is a scam. They don't communicate, they don't care, and they will absolutely fuck your life over while pretending to help you. They steal from people, they gaslight you when you question it, and they hide behind fake policies. I later found multiple complaints filed against them with the Nevada Board of Examiners for Marriage and Family Therapists and Clinical Professional Counselors for misconduct and unethical behavior. It's all public record. In fact, Kate is such a gaslighting narcissist. I would bet money that they respond to this with some more gaslighting. 100% Were there smoke there's fire... and there's actual fire here.

I have been seeing Dr. Cleff for nearly two years and she has saved my life. She has helped me to…read moresee the world in a completely different way and she is a big reason that I have been able to stay sober and change my life so much. She is incredibly attentive and caring. I have left messages on her voicemail regarding non-emergency situations and multiple times she has returned those calls outside of regular business hours to make sure that I was ok. Whenever I speak with her I feel completely comfortable and she always pushes exactly the right buttons. Never too much, but always enough to give me something to consider in between sessions. I tried two therapists before I found her and they didn't even compare with her. She is truly talented, knowledgeable and experienced. She can be firm and direct, but it is always when that is what is necessary for me to work through something or when it comes to her needing to keep her own boundaries regarding "house rules" - and there's only three of them. She makes completely sure that you know what those rules are in your first session so there's really no excuse or any way that one would be able to say that they were unaware. She has been very understanding with medications and needing to change doses or try other things. My requests for refills are always responded to promptly. She has also been incredibly understanding and fair regarding payments. She gave me a very fair rate when I switched jobs and had to pay cash for a few months. I really couldn't say one bad thing about her! She is awesome!

Beverly! I absolutely adore her. She has this wonderful way of calming you and making you feel…read morecomfortable just by being in her presence. I would walk into her office and immediately feel calm. We now have to do telemedicine calls and it's no different. Thank you for being a wonderful listener and having that outside opinion. I know I'm not always right and she makes sure to show me what she sees from a third-person perspective. Beverly, thank you for all that you do for me. I don't think words can ever or will ever describe how you have helped me.

I have been a client with them for almost two years now. I went to two other places in Reno before…read morefinding them. Apart from my amazing therapist, I have to say their office staff is extremely helpful, kind, and always willing to figure things out. I have been having trouble with my insurance recently and they have done everything they can on their end to help me and it's been so much easier knowing I can go to them for help when I don't know how to do something. They also offer a ton of free supplies, food, toiletries, clothes to clients in need, which is so nice to know in the back on my mind. I'm so glad I'm a client.

If you're looking for a decent therapist I wouldn't go here. They don't value your time or you as a…read morehuman being. I used to think Shannon was a great therapist, until I stopped going for a few months and now upon trying to get rescheduled she's treating me with such disrespect and frankly like I've committed a crime. It sucks to think you worked to build a relationship with someone who's supposed to help you and it ends up just being superficial and fake. Searching for a therapist or even coming to terms with the fact that you need help is already hard enough. These people take these jobs for the money, not because they give a damn about you. It's sad to say that this experience with them has left an even worse taste in my mouth and will now probably impede the progress I'm trying to make on my journey. Save yourself the heartache and go somewhere else. They lack basic human decency here.

I have personally witnessed the professionalism and personalism of both of the counselors in the…read moreoffice. It's rare to be welcomed with respect, discerning concern and eager motivation that both these women bestill in confidence with their clients. An office of hope and growth.

I started seeing Shanley Melody over 2 years ago. I have never had a more caring, understanding,…read moreand insightful therapist. She is always a professional, she is extremely well trained clinically. She really gets to the heart of the matter. She isn't judgemental, she looks at every situation from all possibilities. She has helped me considerably with self growth and inward thinking. I could go on and on. If you are looking for an amazing therapist see Miss Melody!

I started going to Quest Counseling when I was newly 15. I was doing full online school, then Covid…read morehad started. I was home alone during this time, which lead to a deep depression. I was constantly thinking about the meaning of life, and the purpose. My mom had suggested I see a therapist. I started to see Forest, and she helped me become who I am today. A few months into seeing her and starting to work past some personal issues, I had lost my dad. It was absolutely heartbreaking. My mom reached out the morning of, and Forest made time to see me. She listened to me, and held space for my grief, which was more than enough that day. Following that, she continued to work with me, through many challenges. She gave me confidence, understanding of myself, guidance, and much more. I don't know who I would be without her today. I don't see her now, I recently turned 20, but I seen her close to 5 years. I always recommend this place. Everyone has different experiences, I hope you get what you're looking for. -Megan

Very rarely will I come to yelp to submit a negative review, but felt compelled to after my…read moreexperience with Quest Counseling. I went to Quest for an evaluation, the results of which were to be provided to me in 7-10 business days. I paid out of pocket. 10 business days came and went without any results of the evaluation being delivered. In addition to having paid out of pocket, Quest also submitted a claim to my insurance, effectively double charging me for a service they never actually delivered on. I'd urge caution when considering Quest for any needs of your own. It was not a quality experience. I expect more from caretakers in this line of business.

The level of care and EFT expertise in this practice are inspiring and I wouldn't hesitate to refer…read moreto the therapists here. I have had the pleasure of working closely with the director recently and can attest to the quality of training the therapists in this practice receive. If you are looking for quality relationship support that makes an impact, this is your spot!

Cornelius's Relationship enrichment program has been very helpful in making us a very connected…read morecouple