First time visiting this cute salon in old town, Manassas it's been in business for a while and…read moregets amazing reviews. I felt welcomed listened to and cared for throughout my experience. I went in to get an emergency repair on a bad haircut and came out with a new stylist and friends.

I'll start by saying I NEVER write bad reviews.. I think this will be my second one ever, but I…read morefeel it needs to be said. I have waited a week to write this hoping it was just my hair in "shock" or maybe the way I was parting it but no, I have a horrible hair cut. Here is my experience. I went in on a Monday afternoon just to see if on the off chance they were taking walk in's...they weren't. The man at the reception counter was a little snooty and put out when he told me he was alone and had an appointment coming in but booked an appointment for me the following day with another stylist. I returned 15 minutes before my appointment time filled out the card and was taken right away. The stylist was super nice and I will not call her out here because of that. However, I went in looking to have my bangs fixed as they looked like a 2 year old cut them, they were long and falling into my eyes, heavy and a little crooked. I also wanted some face framing fringe and maybe some long layers. She listened and asked all the right questions. She checked in with me a few times but it was too late the damage was already done as she cut my bangs first. They were SHORT way shorter than we had discussed, but they were wet. Then came the blow dry. She knew they were too short as she dried them straight and flat to my forehead. I asked for them to lay right at my eyebrows but no amount of flattening would get them there. They looked awful, but there is no fixing too short bangs. I should have said something but..well I was already starting to get upset and didn't want to cry. I did ask if she could fluff them up a bit and she admitted she purposely dried them flat. I felt the other stylists looking and judging, but that was most likely my own paranoia. I did give her a good tip because she was so nice and I just wanted out of there. Over this past week I have discovered that not only are my bangs a full 1/2 inch shorter than we discussed, but they are crooked and lopsided as well. The face framing fringe is non existent as it is just 2 "layers" one 3 inches shorter than the other. There is nothing anyone can do to fix this. I could have done better cutting my own hair with a Brad Mondo YouTube video. Now I am wearing hats or wearing clips to clip my bangs up and wearing ponytails. Think 1980's front bump-it style only flat and with WAY more hairspray. I know it is only hair and it will grow but I am a woman of a certain age and 1. should not have "baby bangs" and 2.my hair has never grown fast and now it grows even slower. The shop was cute and clean. I can't say the people were nice as I only interacted with my stylist long enough to form an opinion. And she was SUPER nice...just possibly not on her best game. I hate leaving bad reviews but I can't look in the mirror at this monstrosity that is my hair without wanting to cry. This is the only time I have left a salon looking worse than I did going in.

I'm not the type to get my hair cut as often as I should, but since I knew I was due, I decided to…read morelook into a few salons that did well and were close by me. I Heart Hair salon not only had great reviews, but they are also located less than 5 mins away from my home, which made this super convenient for me. Appointment process was easy. I was able to get in within less than a week. Other salons I had called prior were booked out. On the day of my appointment, I was checked in and seen very quickly. Anna was my stylist and wasted no time in getting me seated. Not only did she address my concerns and preferences, but she also made a suggestion as to a style that would suit my face and head shape. I was more than open to this since I had mainly gone in for a 2-3 inch trim, but thought why not try something new this time? Overall, my whole experience with her was excellent, from the shampooing to the hair cutting and styling process. As can be seen in my car selfie, she made my dead ends look brand new! Will definitely be going back to see Anna for her styling services!

Under staffed if u walk in expect 1hr + wait I spend my time seeing if they were open and once I…read moregot there just one lady telling me yeah they take walk in im just going to have to wait since its only her there only wound never go there again they don't respect ur time

It is clean and neat hair salon. Maria always does a wonderful job for cutting my hair.. I highly…read morerecommend this salon . Also, it is near where I live , very convenient

Never go to this place! For one They take appointments then they tell you they are about to cloth…read more2nd they make up prices how ever they want! not professional and very rude customer service. Owner is very rude she messed up my plan we had to leave and find another hair salon. They charged us $15 for washing but they had to wash my daughter's hair again at the other salon because it was not clean enough was not washed well

Amazing establishment. I first started going here in 2014. Was my go to place for everything…read more Unfortunately I moved Maryland, so I lost touch for a couple years. I have rediscovered this place now that I am back in the Stafford area and very, very pleased. It's great to come back and have someone who uderstands curly hair, listens, and is over all amazing quality and service.

I recently went to Shantelle to get my hair done & she did exactly what I wanted. My hair has never…read morebeen this platinum & I have been obsessed with every style I've done since she did my hair! I would recommend her 10/10 to anyone!! Thank you again!

Services: Full Color, Hair Cut…read more Lauren is an excellent hair stylist. I was so nervous to color my hair dark for the first time. She did an awesome job of comforting me and walking me through every step. She is great at getting the color exactly how I want it! I have never left her studio dissatisfied! Her studio is super cute and welcoming. Her prices are great and the service is even better! Lauren is taking extra precautions in cleanliness during COVID-19. If you are hesitant about making the step to get your hair done during the pandemic, Lauren is your girl!

I was so nervous because today was my first balayage experience.. BUT WOWWWW. I am in love with my…read morehair. Lauren was so nice and sweet through out the whole process. She was very patient and time went by really fast. Thank you for the perfect experience Lauren! I'll be back very soon! 10000% recommend Lauren!!

Vanessa is wondering! she alway taking care of my curly hair. I love the curly cuts she does on me!…read moreWhen I decided to dye my hair blonde we took a slow process so my curls wouldn't get damaged and still be healthy! She also has a chill vibe, which I love taking to her.

Not sure yet, im on fence... i think generally staff is friendly but definitely not to the level of…read moreprofessionals I've observed in other salons. It has room to improve for sure. My new hair colorist seems nice enough but therés a hit or miss or lack in enthusiasm, almost uninvested tone in it. For example, my prior visit, I came home with color staîns still on my neck, ears and around face perimeters. Tells me she did not wash off the colors and the blow dry and styling was probably the worst hair day i had, es no bueno especially you pay extra for them. Yet, she applies color well despite leaving my scalp visibly tainted for her pushing my hair smashed down at the top of me head rather than lifting them sideways so the sections are neatly stacked or stand up like other professional colorists I had previously. During this visit she asked if I want a drink, i said water but it never came. Her lack if attention and unenthused ´tude were disappointing. Here, i'm a new client and she is hardly trying---just being honest in my review-is all.

Kayla provided a very thorough consultation and executed my cut and color perfectly. Definitely…read morecoming back to her again!

The worst place ever. Don't waist your time or money in this place. Janet "" the stylist"" ruined…read moremy hair.

Unprofessional response and will look elsewhere. There are quite a few stylists in this area, not…read morea good look to be short and unprofessional in an email.

Amazing job every time! She is so talented, great with color and cut. Gives you honest opinion and…read morecares about the Health of your hair. Takes the time to listen to what you want and helps you set realistic expectations when it comes to cut and color! Would recommend her every time!

What an amazing stylist Erica is! She did a beautiful color & fabulous Brazilian Blowout that I…read morereally love.

If you are new to the area (like myself) and have spent countless of hours calling and searching…read morefor the best hair stylist...LOOK NO FURTHER!!! I have trust issues with anyone styling my hair, but I took a chance with Erica and was blown away (pun intended). She ensures the client is comfortable and extremely attentive to their needs while providing her recommendations for hair care. She is so amazing that my husband was in awe of my hair and actually complimented me. Needless to say, he is rushing home at this moment. Thank you Erica for making me feel like myself again!!! You can add me as one of your regulars from now on. For all future clients, I implore you to book an appointment ASAP!!!!

Lisa cut my three year old's hair. I said I wanted to keep as much length as possible. I showed…read moreexactly what areas I wanted trimmed. I said in the back he has a really strong cowlick and I really didn't want that area cut shorter as it would just stuck up awkwardly. I was extremely clear that I didn't want short hair. She did the exact opposite of what I wanted. I thought it at least was cut well but after getting home/it dried it really doesn't look great. And it's just so short. She just kept shortening it again and again. She admitted that it wasn't anything like what I asked for. I wanted to stay positive for my kid but I can't believe I tipped. Please don't go to her unless you want the one style she apparently can do. I did call Sharkey's and received a call from the owner Pauline. After I told her what happened, she initially seemed apologetic and offered a refund. I sent her pictures as requested. But then she kept trying to get me to agree to change my review immediately in a really pushy way. I asked if the refund was contingent on the review and she initially denied it, but then later texted to say it was. So sketchy. I paid $39.71. I did not receive a refund.

Never take your daughter to this hair salon ever!!!!! The woman that cut my 7 year old's hair…read morecompletely destroyed it! She didn't comb her hair through completely and just chopped way more than I said with KITCHEN SCISSORS!!! Her hair is so un even! I can't express enough how horrible it is! Breaks my heart that I made the decision to go here!