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    Shade Tree Wraps

    5.0 (1 review)
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    Services - Shade Tree Wraps

    Auto customization

    Auto exterior customization

    Vehicle wrap removal

    2 More Services

    Vehicle wrapping application

    Vehicle wrapping design

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    2 years ago

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    Chuck Fairbanks Chevrolet - The form is filled out by the tech & that person has selected customer Declined drivers benefits

    Chuck Fairbanks Chevrolet

    (62 reviews)

    I'm passing through from Florida and took a nail in a tire on my Corvette. Chose to come…read morehere because of the expensive chrome wheels on my car. They got me right in, patched the tire and microfibered the wheel and had it shining like a new penny. If they treat an out of towner this well, I can only imagine how they would treat a local customer. Excellent experience and I highly recommend this dealership's service department!

    Ooh where to start! I initially took my vehicle in for a check engine light and was told that I…read morecouldn't drop off because they didn't have anyone to look at it at the time but to make sure I don't go over my miles because my warranty would be up, insane since I reported it before my warranty was up. I was also told that I wouldn't have any issues driving with the check engine light on. Once I finally got it in the shop on Jan 20 I had to pay for a "diagnostic fee" even though it was warranty work and was not given a loaner. Once they diagnosed my vehicle I was informed I need to service a part 100,000 miles before GMs recommendation. I asked them why that wouldn't be covered if the part was failing to make it to the 200,000 miles that GM claims. It was then that Marvin told me that they looked up my vehicle specifics and that I was correct that it didn't need service until 200,000 miles. So now I'm confused, what vehicle were they looking at prior when I was told it would cost me 4700.00 for service?? Quickly after it was brushed off as a sensor replacement and that my vehicle would be ready Jan 22. I picked up my vehicle it was still driving the same and making the same noise as before so I didn't feel like it was repaired correctly. Turns out it was not repaired correctly and I was back in the shop on feb 23 for the check engine light. The service advisor checked the code (same code as before)and told me that I needed to leave my truck at the shop to repair, that it wasn't good to drive on, after the first advisor Marvin told me that it was safe to drive with that code. They had my truck for 2 weeks diagnosing the issue while I was left without a loaner again. During this time I reached out asking for updates and would not receive any responses. I believe on march 10 or 11 I had to call and finally was told that they would have to replace the timing chain on my vehicle and it would be 2 to 4 weeks and they would not be issuing me a loaner. Terrible communication if any during this time period. My vehicle was finally ready for pick up on April 1. When I picked up my vehicle, no one took the time to explain the repairs that had been done since this was a major repair. They handed me my keys, I walked out to my vehicle and they left me on the low fuel light!!! I immediately had to drive to the gas station and then I noticed that my electric steps where not working correctly so I had to drive it right back to the shop. I spent about 3 or so hours there before Marvin came and told me that they had no idea how to fix the steps and did not offer a solution or compensation to take to another shop to fix their mistake. HOW IS THAT OK??? I get home that night and my check engine light returned!!! I took it back to the shop on April 2 at 7:30 am for them to check. It was there for the majority of the day and I received a Call stating that my shutters on the grill didn't work correctly because my truck was in the shop for the last 2-3 weeks and they are working fine now. At this point why would I believe that because they have yet to fully fix my vehicle or communicate at all during the entire process. This was a 6 week process that they left me without a vehicle and did not communicate about the repair process or any ETAs. This is by far the worst customer service I have ever experienced. The service manager does not reach out or respond to emails. They refuses to give anyones contact information out but I'm starting to see why. PLEASE DO NOT TAKE YOUR VEHICLE HERE!!!!!!! THIS IS THE WORST CHEVROLET DEALERSHIP! WHAT HAPPENED TO TAKING CARE OF YOUR CUSTOMERS.

    Shade Tree Wraps - vehiclewraps - Updated May 2026

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