I've worked with Kai for years , he's super nice and knows everything about floorings and…read moreremodeling.

After kitchen pipes were replaced in a slab subfloor, the trench was filled with concrete. We…read moreselected a click lock tile from Flooring Surfaces. Alan did an extraordinary job of leveling and installation, going beyond what was requested in trimming around a water heater and tiling into laundry and closet areas. All in all, we are pleased with the appearance and would highly recommend Alan and Flooring Surfaces.

I contracted with this company to remove original brick from the front area of my house and to…read morereplace it with contemporary stone. There are numerous areas that look substandard, but the part that is most problematic is the area in which stones have completely fallen off. This is a zero-traffic area of my porch, so there is no reason stones should be falling off. Upon reaching out to inquire about the warranty, as it has only been 2 years since the work was performed, and sharing several photos of the fallen stones, I was informed that they only warranty their work for 1 year. Well, thousands of dollars and only 2 years later, I did not expect for stones to independently fall off my house. Now, I have to pay another masonry company to fix Millikan's error. Poor workmanship and customer service.

A short decorative brick wall had mortar cracks from age and weather. Millikan answered our…read moreinquiry promptly, came out soon and replaced mortar with color-matched new mortar in several places. They were responsive, knowledgeable and very reasonably priced. We plan to have them back to seal the wall before winter.

I hired Kong Crete to resurface my driveway, walkway, and front landing. The driveway was in decent…read moreshape to begin with -- a few cracks, some chips, and an uneven walkway panel -- so this was more of a preventative/curb appeal investment than a major repair. I chose Kong Crete based on their strong Google reviews and Jonas was friendly and knowledgeable during our initial phone call. The base quote came in at $1,967 for the resurfacing with a standard broom finish. I added a brown water-based dye for an extra $250 to help the concrete blend with the neighborhood rather than look like fresh gray construction, bringing the total to $2,217. The contract required a $750 deposit to get on the calendar, with the remainder split across payments before, during, and the day after the work. Worth noting -- credit card payments carry a 3.4% fee and the contract includes no warranty of any kind. What went well: The driveway does look noticeably better overall. The resurfacing gave it a cleaner, more uniform appearance and the broom finish looks good. Jonas was responsive during the quoting and contract phase, and the work itself was completed on schedule in about a day and a half. He also offered some unsolicited but helpful advice about maintaining my rear patio, which I appreciated. To his credit, when I asked him upfront whether resurfacing was a smart investment or if I should save for a full repour, he was straightforward in recommending the resurfacing -- I appreciated that honesty during the sales process. Where expectations weren't met: My main frustration is that several pre-existing defects I was hoping the resurfacing would address are still visible -- small chips, a persistent crack on the landing, and an untouched garage threshold that I thought was included in the scope. The leveled walkway panel has a noticeably uneven surface texture. There's also a significant color mismatch between the landing and the driveway/walkway, which was surprising since both were resurfaced at the same time. Jonas had warned me the resurfacing wouldn't perfectly match the surrounding sidewalk, which I understood, but I didn't expect the resurfaced surfaces themselves to look so different from each other -- especially after paying extra for the coloring. When I raised these concerns, Jonas explained why each issue was either expected or outside the agreed scope rather than offering to address any of them. I'll take some responsibility -- I should have been more explicit upfront about the garage threshold and the landing crack. But as a homeowner paying over $2,200, I was hoping a professional would proactively address visible eyesores that were clearly within arm's reach of the work being done. Communication: There was about a month between paying my deposit and the work being scheduled, which I understood due to personal circumstances. A quick status update during that time would have been appreciated though. After the work was done and I expressed my concerns, the focus shifted quickly to collecting the final payment -- I received multiple invoice reminders within hours on a Saturday while I was at work. It left me feeling like getting paid was the priority, not customer satisfaction. Bottom line for future customers: If your concrete is in rough shape, this resurfacing will be a solid improvement and you'll probably be thrilled with the result. But if your driveway is in relatively good condition and you're hoping to take it from a B to an A, set your expectations carefully. Have a very detailed conversation upfront about exactly what will and won't be addressed -- don't assume anything will be taken care of proactively. There is no warranty included, so what you see is what you get. The work is decent, but I wouldn't describe the experience as one where the contractor went above and beyond to make sure I was happy.

These people know what the term "customer service" means. They take care of everything start to…read morefinish and make it look really easy all while listening to exactly what you want, even if you aren't sure what that is. My experience with this company is unlike any I've had in a long, long time. It's wonderful to walk through the front door and be on a first name basis with the person you're working with. They had lots of high quality options for me to pick from that didn't break the bank. I enjoyed working with Lindsay to update my kitchen in my newly acquired condo. She was great to work with, her communication was excellent and she has great taste in putting things together. I could not be happier and will work with her on a bathroom project next, along with the contractor she recommended to me that was just excellent.

Hampton's has been difficult throughout the process of replacing our countertops. We have worked…read morewith Lindsay, who is very pleasant, but does not work quickly to rectify issues. I found a granite pattern that I liked in August, and I was sent to Carstin Brands in Arthur, IL to pick out a slab. Upon arriving in Authur, I was told that I can't pick out slab there as it was the fabrication warehouse, and I needed to go to Schaumburg to the showroom. An hour drive each way to Arthur resulted in a wasted day. I went to Schaumburg and picked out my slab, no issues there. The slab was installed at the end of August. The installers from Carstin (the fabricator) were professional and timely. Immediately after installation, I noticed several spots that were chipped or filled with a rough, gray putty-like substance. I contacted Lindsay to rectify the issue, and she attempted to facilitate a solution with Carstin. Fast forward to November, the spots still had not been fixed, and I had made several attempts to contact Carstin with no return call- and the answer from Hampton's repeatedly was that "billing has been made aware" so that we would not be responsible for the balance until the spots were corrected. Carstin finally came out to fix the spots after I stated that I would not be recommending Hampton's or Carstin based on this experience. I waited to pay the balance until a new statement was issued, just in case we were charged for the repairs. Sure enough, I just received the statement and we were charged for the repairs!! I have made several attempts to contact Hampton's and stated that we will not pay for the repairs charged, with no return correspondence. This company clearly does not stand by their work, and I will not recommend them to anyone. I love my countertops, but I am very disappointment with this experience.

We contracted to have our fence repaired and a new gate built. The quality of work and material…read moreused was excellent. The was very reasonable. Communication with owner and employee, Neko, was excellent. We will use them again and highly recommend then. Job well Done!

Professional and a great quality fence! I 100% recommend them if you need a new fence!read more

We love our deck! I have never seen better work. The crew was so considerate with our dogs while…read morethe work was being done since we had to let them out. Tom did a great job explaining everything and showing us different options. We are now are going to have a railing put on . They exceeded our expectations! Todd and Linda Boudreau

Tom Parker, owner of Advance Deck & Sunroom, was the most professional businessman with whom we…read morehave ever had the pleasure of working. We give him and his company 6 out of 5 stars for providing the highest quality of work w/top notch customer service & kindness. Prior to working with him, we researched several highly rated companies for our deck repair/remodel. He was the only one who responded within 24 hours and came out personally to our home to provide a bid (and a competitive one at that) within the week. He provided suggestions for our project without trying to upsell materials or unnecessary add-ons. He is one of only a few TrexPro specialists in Illinois, which was a high priority for us, knowing the unparalleled quality of the Trex brand. His anticipated start time for the project was exactly as predicted and he completed the work in record time. He and his team are highly skilled and show genuine care and pride in the quality of their final product. They even came back a day after the work was complete because it had rained, and they wanted to clean off any mud or leaves that had covered their work. We cannot say enough good things about their professionalism, skill and customer service. We will only work with Tom and his team for any similar work in the future. Thank you for such a beautiful addition to our home!

We created a problem with our RV microwave that we knew was over our level of competence. Called…read moreA.G. Electric and they were able to respond in a reasonable amount of time - 2 days. Anthony arrived today and had our problem solved within an hour! Did not realize how much we would miss a microwave. The fix was thorough, correct and quick. We really appreciate their service. We can recommend this company located in Thomasboro.

They performed work for me recently for my church. Did an excellent job and would highly recommend.read more

It's difficult to imagine that there could be a better company to clean your glass…read more We have enjoyed Jonathan's glass-cleaning for the the last eight or so years. When we call his company, we get scheduled for a cleaning right away! And the cleaning? Absolutely flawless. They clean all of the glass, the screens, the yuck between the screens and the glass... The windows are a whole different experience when Jonathan and American Window is done with them. I would not ever consider entrusting the cleanliness of my glass to anyone else. They're so friendly, so reliable, and so perfect for service, glass- and screen-cleaning, and good vibes. 15/10 I'll call them every time.

This company is highly efficient, professional, reliable, and very kind. They are very respectful…read moreof belongings and do a thorough and excellent job. I wouldn't go anywhere else for this job!!! All the units in our building were highly impressed.