superior experience, the guys showed up on time, very clean, courteous and respectful of my property. I love the way my patio covers were designed. The quality of the covers are excellent and I still have my view of the mountain. read more

We are very happy with our new patio cover installed by Shade Concepts! Bill was great and helped advise us on the size of the cover and suggested the roof mount option to help give us more ceiling height. The crew arrived promptly each day and did a great job with the install. We thank Bill for his suggestions with the size and the roof mount - and glad we chose those options. It's like an extension of our living space! They are the best! read more

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I had a large pergola built on my back porch. Great work by SC. I have not used it in the sun as it was completed just before the snow came. But the snow doesn't get through it very much. It keeps my porch from being covered in snow. The pergola was completed quickly and the men working here were professional. I recommend Shade Concepts. read more

Shade Concepts - Pergola by Shade Concepts - Patio Coverings Near Me

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Bill and his crew did an amazing job! Well worth the wait for materials to come in! I would highly recommend Shade Concepts! After getting many bids, it was obvious the quality of his work was far and above any others received. Bill knows what he's doing and does things right! read more

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Shade concepts put up my patio cover a few years ago and they did an amazing job. I recently decided to have a modification done to the original cover and am equally as impressed with the end product! Bill and his crew were on time, professional, and left every thing neat and clean. The work they did was great and the quality of the materials they used was excellent. I haven't had any trouble with my patio cover and I love it. Shade Concepts is super busy because yes, they are that good! It may take awhile to get an appointment, but wait for your turn, you will be happy you did! read more

Outstanding, awesome and a big wow! From start to finish Bill and his crew were amazing - professional, extremely hard working and knew exactly what they were doing (something that is very hard to find these days). We had an existing main floor front and side older trex deck and an upstairs deck. The main level railing and some deck planks needed serious stabilizing and repair and the entire deck area needed to be roofed. A portion of the main level deck required a genius to develop an architectural plan for the roof to make it look seamless - and Bill was our genius! In just over 6 days we had a breathtaking new deck and we are just so thrilled with the result. Bill saw the project through on a daily basis - plans, permits, and inspections and did an amazing and thorough job offering suggestions all of which we took and making our new deck the envy of the neighborhood. We would not hesitate to recommend Shade Concepts to anyone. read more

I called Shade Concepts for an estimate for a large patio cover. I spoke with Bill. First thing he said was, "we are booked out through the rest of the year." I said that's fine, I'd still like to get an estimate for a patio cover, I'm not in a hurry. He said give me your address. I did that and he said, "you're in Reno, I hate working in Reno." Try xyz company. What a load of crap! People remember this, when times are good and companies are busy, some choose to treat prospective customers poorly, there will come a time when they need business again, choose those that understand the power of good customer service! This company will never get my business! Ha, I hate working in Reno, Bill you just alienated a huge customer base. read more

We have used Bill and his crew two times now. Amazing service and his team has been both professional and respectful of my home and my animals. The first project was 4 outdoor pergolas and some arbors. We used alluma wood on them. They turned out super. Bill and his team are super professional and very nice. Since that project we have also hired him to build another real wood arbor for our courtyard and we are very happy with the results. read more

I love these guys! Bill came out and gave me an estimate for install,set a date and they delivered. The crew is a pretty tight knit group.Not one of those workers were slackers.They were always doing something, including Bill the owner. They always took time to explain things when I had a question. Bill was a cool guy. Definitely listened to me, with my concerns, and suggested alternatives.We love the solid patio cover. It took 3 days from beginning to end. Bill took care of everything, including permits and blueprints. Our upright posts were cemented into ground below the patio pavers. When they were done, you could not tell the difference between before and after....except there is a post there.I would highly recommend Shade Concepts to anyone needing a quality shade product. read more

Have used Shade Concepts twice and Bill and his crew do amazing work! Would highly recommend them. We are very happy with their work and timely manner in which is was completed! read more

Bill and his crew did an excellent job on our project. Their workmanship is excellent, easy to deal with, answered all our questions as the job progressed and kept the job site clean. The project was to enclose our patio with a C-Thur product out of California. Bill handled the ordering, the city permit and the Home Owners Assn. We did not have to do anything but watch. We would recommend Shade Concepts to our friends and family. Great job Bill read more

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We recently moved to Minden from Southern Calif. Our backyard faces to the west and the sun in the afternoon was brutal. Shade Concepts was ra commended to us by two differ not people. Bill came out. He listened to what we wanted and what our needs were. After he came back with a bid, I was a little taken back by the price, but he has nothing but excellent reviews. After signing the contract, Bill said he was going to put lights in for us because of the depth of the solid patio he was putting in. Bill said that he would get to our project in August. Our landscaper said he was bumping up our project and was two weeks out from pouring our patio concrete. I contacted Bill and he said he would be out to get the permit started and get the footings dug for the concrete. He did not want to cut up our new concrete patio. The day that our patio concrete was being poured, Bill called wanting to know when the concrete was being poured. After telling him it was being finished as we were speaking, he said, he would be here in two weeks to install our patio. Bill's crew shows up as told. They were professional and caring about our property. They answered all my questions and were very polite. At the end of each day, they cleaned up the site, stacks off tools and remaining supplies. We are so happy with our patio cover and would greatly recommend Shade Concepts to all we can. Thank you Shade Concepts, Bill and the crew. read more

We won't be using these guys! Made an appointment for 5pm, I took off work early to make sure I was home prior to the appointment time. I got home at 4:45. My neighbor came over to tell me that some guy had already been there and left. I checked my phone messages and there was no message. Found a business card stuck in my front door. I had to call him (Bill) to find out if he was still in the neighborhood and he told me that he was already back in Carson and that he wasn't coming back out. He told me that he was driving and would call me back when he got to his office. Bill called us back at 5:20 and claimed that he remembered that my husband had told him that he wouldn't be home until 5. So Bill gave us some other "guy's" phone number and basically told us to call him. Completely unprofessional and rude since I took off work early to make sure I was home before 5. I was really looking forward to getting an estimate for the work we wanted done and it wasn't going to be a cheap job - but I'm really glad we found out now before we let him start working on our home! If I could rate a zero I would! read more