I called and spoke to Jason about our Kenmore washer and dryer. I already knew that the dryer…read moreneeded a new roller and I just wanted the washer checked for problems. We have had these appliances for 9 years. The machines are stacked in a pretty small area unfortunately. Jason came the next day no problem. Jason absolutely worked his butt off. This was no easy job. The machines are large and heavy . He did a lot of physical labor to fix the dryer and check the washer. We absolutely appreciated his work. No more laundromat! The machines are working fine. Jason is such a nice guy. He is also extremely fair in his pricing. If need be , I will call him for any appliance that we need fixed. Thank you again Jason. You are a gem.

Overall, had a pleasant experience with Hammer appliance. We had them come out to do an analysis on…read morethe functionality of a few appliances for the home we just purchased. He was able to look at our washer, dryer, vent hood and fridge waterline. The Good Was able to schedule Jason to come out next day without issue. Came on time, courteous and thorough. The Better He was able to identify some root causes of potential issues for our appliances. Only downside is would note was there were a lot of "follow ups" around how to get them fixed which ended up with me running out to the store to address (buying small parts etc). But to know what to buy was extremely helpful. The Best After Jason left I was able to text him questions/followups. He went as far as to getting on FaceTime with me and I was able to catch that the dryer vent had completely disconnected from the dryer and we were able to get Abt out to repair it asap (it was their fault during a washer repair) as it was a fire hazard. Stellar customer service. Only downside was that they do not service our brand of range/hoods. I wish I had known that before calling them out because that was one of the main reasons to do the appliance checks and will need to pay a service fee to someone else to do a check on the unit.

They never get back to you when you use the online form tool. I spent a significant amount of time…read morelooking up data about my appliance to properly fill out their forms, but they don't care. Apparently the appliance repair economy is so strong, they can just ignore customer requests.

Third time I have had Ed come and fix an appliance. He was accomdating and understanding of my…read moreschedule. Few days after this initial fix, my washer door broke and he came to fix for free, given it was a quick fix and small part for repair. He is honest and very efficient. Will not hesitate to call him again.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Excellent service at a fair price. They were able to come out within 24 hours to repair my washer…read more I will absolutely use them again in the future and highly recommend them.

Technician was assigned through warranty company…read more The technician arrived to diagnose an error in our dishwasher and was under prepared to manage the repair meaning: 1. Took 30+ minutes to remove supply and drainage lines in order to move appliance 2. Forgot to turn water off under cabinet causing flooding and was not prepared with rags or buckets these are things I had to supply Once problem was discovered they explained that parts would need to be ordered The following week, without proper notification, the technician stated they were on the way and would be there in 20 minutes Upon actual repair the observations were the same as above and now comes the additional issue of the gasket being warped because of the tugging and pulling. The dishwasher will operate but will no longer hold water. Again, no rags no buckets no control over water all over my kitchen except for rags and buckets I knew I needed to be prepared with to mitigate potential damage. The technician stated it was because our water supply from was from the hot side and was too powerful. I called a licensed plumber right in front of him and they looked later, and stated there was no issue. Also should note I have a home inspection report that is under 12 months old which cited no issues In summary, The initial service call was $105 ($100 plus needed me to pay bank service charge) Plumber is a friend and did not charge me for his time A new dishwasher was required a comparable dishwasher installed was $750 And either a repair or entirely new cabinet needs to be estimated

They were very responsive. Professional technician did an excellent job installing a gasket on my…read morewasher

We will always be using Switch service from now on! After a bad experience with a GE technician,…read moreTechnician Bek saved our washer/dryer combo machine. He diagnosed the problem right away, clearly explained everything, and the pricing was fair and transparent with no surprises. The turnaround was very fast -- as soon as the part arrived, he came back quickly and had everything up and running the same day. You can tell he really knows what he's doing and cares about his work. SO happy we found him and Switch Service. Highly recommend!

The company itself was very communicative via call and text about my appointment and what issue I…read morewas having with my washing machine. They gave me a two hour time window, and Bek, the assigned technician, was also great at communicating when he would be heading my way and when he was close, so I was not just anxiously waiting around during the window. When he arrived, Bek was able to diagnose and fix my washer very quickly and efficiently. Thankfully it was a relatively easy fix, and he was prepared with the replacement part needed in his truck already! He was very friendly and he made sure everything was in working order before he left. Great service!

We had J and M Appliance and Repair come to our house a number of times. Jacob, who I assume is the…read moreowner, could not have been nicer and his customer service is stellar and his prices are very reasonable. He has put in a new garbage disposal for us, repaired our dryer and recently repaired our washer. He's never in a rush, he takes his time and does a thorough job. If we should ever need appliance repair in the future we certainly will call Jacob. So glad we found this gentleman. We highly recommend him.

Jacob has solved an appliance repair yes problem for us twice in Arlington Heights. Both times he…read morewas prompt - he came exactly when he said he would, fixed our appliances (a dishwasher and a refrigerator) quickly and efficiently. He was professional, clean and thorough. And his rates were reasonable. I don't know what more anyone could want. This outfit is excellent.

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.

Rich worked very hard to fix my Speed Queen washer. He checked out everything that was the possible…read morereason it wasn't draining completely. Turned out to be one of the two computers on the Speed Queen. The computer was expensive but I chose to replace it rather then look for a new washer. I would definitely recommend Chicago Appliance for any appliance item I have. Rich was great.

I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

I read the Yelp reviews for Astera before I reached out to them, and the 5-star reviews are spot…read moreon! I sent a message via Yelp on a Sunday night and they immediately scheduled our oven troubleshooting for Monday afternoon. Their front office staff is incredibly responsive! George (technician) arrived timely and was very thorough. He explained things to me every step of the way. He is approaching this very methodically - ok, so it's not the igniter, let's look at the next link in the chain... I saw George called out by name in other Yelp reviews, and I understand why he comes so highly recommended! He called the manufacturer to discuss his findings, but the manufacturer tech team wasn't available. He let me know he would be calling them again in the morning and that he would reach out to me with an update. I've had plenty of negative or so-so experiences with other service technicians from other companies. This experience with George / Astera is so positive that I'm posting my review even before the service is completed. Astera will be getting first crack at all of my appliance and HVAC service calls going forward.

Called for washer dryer issue on the day of the first snow storm of the year. It wasn't urgent but…read moreSava had someone come out within 2 hours! Remember, this is during a snow storm! Mark was the latch who came on site. He told us exactly whar the issues were and recommended action. Pricing was very good, no attempts to upsell, and really professional. Highly recommended. Thanks Sava plumbing.

Good service, too expensive. Cleaned out dryer for $220. Service call is only $59...but. clean…read moreout was too high.

Glad we found WCA! Have had them out twice and they fixed our refrigerator issues both times …read more The quote that was given is what was paid . Timely and friendly manner. Highly recommend.

Found these guys by searching for trustworthy appliance repair companies in Chicago on Reddit, and…read moream glad I went with this recommendation. Nick replied quickly when I asked about getting my microwave repaired. At 16 years old, he recommended replacing it, and helped me ensure the one I bought from Lowes was the correct make and model. The tech that came out texted me when he was an hour out, which was a helpful amount of time because it narrowed the window but not by so much that if I had been busy I wouldn't have been able to break and let him in the house. Did a great (quick) job with install and cleaned up the kitchen area / took the old appliance out of the building after. Already using them again to help diagnose / repair an issue with my partner's washing machine. Fingers crossed that one won't need to be replaced! But I feel that I can trust this company to be honest there.