I am beyond grateful for KWOC's exceptional team & facilities which enable them to diagnosis &…read morerecommend best option(s) to restore patients to good health as quickly as possible! Their medical team & office staff are pleasant, kind and listen well. Huge TKU's to: (1) Scott Talbert, PA-C for Dr. Patel, for being candid: do carpal tunnel surgery on both wrists NOW or suffer permanent damage! (2) Cassie Gruber, PA-C for Dr. Moustoukas, for setting my mind at ease by explaining the benefits of Dr. Moustoukas' most-current approach; and (3) Dr. Moustoukas, an expert physician who remains current on best practices so that we - his patients - can benefit from faster recovery times and efficient PT. I highly recommend Dr. Moustoukas, Cassie and Scott and their supporting KWOC team.

I am extremely dissatisfied with the care I received at Kennedy White Orthopedics for a boxer's…read morefracture. My visit with Cassie Gruber was completely transactional and impersonal. She sat behind her computer, briefly stated that the x-ray looked fine, and ended the appointment without ever physically examining my hand. Asking follow-up questions felt like pulling teeth. Because of this lack of hands-on care, my pinky healed rotated. After switching to Coastal Orthopedics, another provider explained that rotation cannot be seen on an x-ray--it requires a physical examination. Now, surgery is my only option to correct my finger. When I became visibly emotional and cried during my final visit upon learning this, Cassie Gruber simply brought in another doctor to calm me down rather than acknowledging her oversight. I strongly advise against seeking care at this practice. Seems that patient care isn't a priority here.

Absolutely love Dr. Sugar's office. Have taken both my kids there for several sports injuries…read more Broken ankle, strained knee, severs foot disease, back pain from growing pains, etc. the staff is always friendly and timely. They go above and beyond. Very thorough too. Even suggested blood labs when we weren't seeing issues with mri, exam and X-rays. They get to the bottom of the issue. Was also appreciative that they respect options and costs. Both kids needed boots and wraps and they fitted them in office and gave price but also suggested Amazon if we wanted to try on our own. We didn't but it was nice to know they supported options. Highly recommend

Dr David Sugar, lacks empathy…read more Myself and wife are both patients of Dr David Sugar. Previously we had a problem with Dr Sugar's staff he said to us "if you ever have a problem again, come see me and I'll take care of it". Starting two weeks ago my wife started to suffer with severe pain in her arm and shoulder. Not knowing what it was, she first visited our GP who diagnosed the condition tendonitis and suggested she visit out orthopedist, Dr David Sugar. After trying unsuccessfully for over a week, we decided that we would go to Dr Sugar's office without an appointment and wait to see him. We got there at 12:30 and was advised that if we didn't have an appointment she would not been seen by the Doctor. She explained the severity of the pain and said she would wait to see the Doctor. Fast forward 5 hours when the office manager again told us that Dr Sugar would not see her. My wife then said she only wanted to talk to him. She was told no. Though she was offered an appointment 2 days later, it became obvious it was just a ploy to get us to leave because early the next morning, we received call saying that we could no longer receive medical care from Dr Sugar and that our records were to be transferred to another doctor's office. Obviously Dr Sugar forgot his telling us "if you ever have a problem again, come see me and I'll take care of it". He did not even show the empathy one expects from a Doctor, but even from a decent man. He did not, and could not, find 5 minutes for long time patient in pain

Good service! No wait times! Excellent! I called for an appointment and was seen the next day…read more Not any waiting time in the lobby!

The initial appointment with "Barbie" surgeon dressed in a form fitted jump suit with fushia shoes…read moreand eyeglasses was almost humerus except that she couldn't show me where my break was in my wrist. I worked in healthcare for 30 years and would have sent her home to dress appropriately. Thankfully her NP at later visits was intelligent and educated. The business never considered how many appointments were authorized for me and just saw me continuously until they ran out and then told me to go get more so I could continue my care. The NP told me that the office would request PT for me then 3 weeks later when I called they said they I needed to do that which delayed my physical therapy by 6 weeks; that's a lot for a broken dominant hand wrist. I will never go back there.

Discharged Without Notice -- Serious Communication Failure…read more I was very disappointed with Intercoastal Medical Group, Beneva Road. My doctor discharged me without any notice, even though I am 80 years old, and had been on prescribed medication from their office for a long time. Without renewal, there is a risk of serious health consequences. Communication was also difficult, and when I tried to discuss my concerns, I was told they don't share email contacts for managers or doctors. I hope Intercoastal Medical will take greater responsibility for continuity of care and clearer communication with patients.

Got established with Randy Powell, to get on anti anxiety medication. Should be pretty easy,…read moreright..Well when I went to pick up the medication he prescribed, pharmacist says, 'this is your first time being on anything like this, isn't it. Well this dose is high and Dr should have started you off at half this and worked your way up to see if you could tolerate it' So I call and speak with his nurse Sara and ask her if he could lower it and explain what pharmacy said. She asks Dr.Powell and he said that what he called in is what I need and he was not changing it. So all night I am throwing up and having heart palpitations feeling like I'm having a heart attack, because of the strong side effects! Now I have worse anxiety because I'm gun shy to take anything else. I am not impressed with his doctoring skills if he can't even do something this simple.

This is going to be a long story, but I hope this could help someone…read more My ankle was broken with a ligament issue, and I was referred to see a specialist. The main office couldn't figure out the referral form from my primary doctor for 3 days, while telling me to call them to send the right paperwork, when I didn't even know what that was. After I told them I'd find another surgeon, they magically sorted it out. (Btw, this doc doesn't know how to use any modern tech. I was at 1st appt for over 4hrs). I got my surgery scheduled with Dr. Bright very soon. I had a plate and screws inserted into my ankle, which took about 2 hours. My main issue with care was that I was not given any pain medication but told to take Tylenol, although I have no history/issue with it. I had to call the next day and plead for medication while crying in pain. Also, I kept falling during my rehab, which my PT reported to the surgeon. His note should've raised a red flag, but my surgeon or office never called. When I went to see him, he briefly looked at my X-ray and my ankle and recommended removal surgery. I ended up getting surgery from a different doctor, and he said that my ligament was torn, and this should've been easily seen from an X-ray when I was injured at the beginning, and this should've been fixed during my first surgery. Why should you have a surgeon who barely listens to you, reads your charts or notes before coming into your room, or checks your updates from PT? I'm still suffering 2 years later after 2 surgeries; this may be permanent. Do not get close there.

I had a severe fall that left me with a torn rotator cuff and nerve damage to my shoulder which…read morewent down to my hands & fingers. I went to two Orthopedic surgeons who both said I needed rotator cuff surgery. A few people (two in the medical field) told me to have Dr. Schofield do my surgery, so I went to him expecting to make a surgical date. He looked at my MRI, did some manual tests on my shoulder movements which were very limited and said that I don't need rotator cuff surgery and that I have a frozen shoulder and to increase my PT. I was shocked and thrilled that I sought a third opinion. My shoulder is getting better with increased intense PT. Sadly, the nerve damage in my shoulder which is affecting the use of my dominant hand might need surgery and Dr. Schofield is helping me find the right surgeon for this unusual surgery as there's no one in Sarasota that does it. Dr. Schofield is kind, soft spoken, explains things well and listens to my questions and concerns. His staff are all very nice, and the only negative is that you can't leave a voice message. If they're answering another call the recording says to call back and then disconnects.

I absolutely LOVE Dr. Moor. Its easy to book appointments and the staff is warm and friendly…read more Highly recommend this office!!!

My review is of the onsite physical therapy at 360 Orthopedics on Bee Ridge. I was very…read moredisappointed with the lack of professionalism at this Physical Therapy office. During all of my visits. which were 10+, the therapists were more interested in talking with their coworkers about the dinner they were gonna have or the movie that was on the TV in the room and just ridiculous interaction in front of patients. From what I could see, including myself, patients were pretty much ignored. You were given repetitions to do you did them and maybe the PT person came back in a timely matter and maybe not but their focus was not on their patients. Their focus was on themselves. I really question the level of supervision that these people have, I have been to places like this, and I never return to them.

They never answer the phone. Left multiple messages and no return calls. Absolutely ridiculous.read more

I have seen Dr. Klein for many years for a reoccurring shoulder injury. His treatment and PT are…read morecontinuing to stave off shoulder replacement and I am doing very well. My visits with him are usually 12 to 14 month apart. Recently I showed up at his office 2 1/2 hours early for my appointment as I entered the wrong time in my phone calendar. After finding out I live 25 miles from the clinic his nurse, Lori, very kindly worked me in after their last morning appointment, thus delaying their own lunch by 20 minutes but it saved me almost 2 hours of waiting. He and Lori are exceptional as that kind of consideration is not common in today's world. On a side note, 15 years ago I was thrown from my horse and broke both bones in my lower leg. Although lower extremities are not his speciality area, he was the KWOC surgeon on call, and did an perfect job putting plates and screws in both bones. My leg healed perfectly. Thank you Dr. Klein!

Dr. Klein performed a rotator repair on my shoulder after a complete tear of the supraspinatus. The…read moresurgery went smoothly, and he called me personally the next day (Saturday!) to check my progress. After 12 weeks, my range of motion is almost totally restored and I have no pain. He is highly skilled, compassionate, and dedicated to both his patients and his profession.

I saw this practice about a year ago. No issues. Injections worked well. Referred my brother…read more(visiting from out of state) to them back in September. He has YET to get the first injection. They are MILKING Medicare and insurance. They insisted on an ex-ray even though we had recent ones forwarded from a prior doctor out of state. Went in expecting an injection and all he got was an "exam", someone feeling the knee. This is after FOUR visits. He called again to FINALLY get injections in both knees. They insisted on making separate appointments for each knee. When the explanation of benefits come from Medicare, we will be reporting the scam.

This will be my 9th series of Visco gel shots (Medicare allows every 6 months) which work great for…read moremy arthritis! However, Visco does not work for everyone. The series of 5 injections (2 more than orthopedic Dr's) assures a superior, longer lasting result. Ali is awesome!!

The staff and doctors once you get in front of them are great. But god help you if you need to call…read morethem or change an appointment. If you leave a message it will not be returned. The patient portal they dont use it for appointments And if you call, well you will have to talk to an AI agent first which bizarely takes 10-15 mins to answer and then puts you on hold to then..... Speak to someone in the Phillipines who then has you give all the same info you gave to the AI agent and who is clearly then having to call someone in the US to change an appointment. An extremely painful hour of my life. They have outsourced a key part of their business to an appalling provider. I will find a different PT provider just so I dont have to deal with their outsourced scheduling.

Trying to work with the billing department is a nightmare!…read moreAfter over one year of waiting for a $600 balance refund with numerous phone calls between them and my insurance company, they now say to phone the hospital. Wow!