I must say that Ken is very easy to talk to, always on time and his attention to detail is very…read morecommendable. He responds promptly by call or text and is very flexible. We are very happy to do business with him. He has exceeded our expectations for our flooring job done in exactly the time frame he gave us. Definitely would recommend them for your flooring needs. Very pleased with their work.

From the owner: We specialize in vinyl plank systems. We also install laminate plank systems. We work with customer…read moreowned Flooring. We provide a courtesy furniture and appliance moving.

We went to Christoff and sons based on reviews and and we were sadly disappointed. We had picked…read moreout carpet for our master bedroom based on the sample shown which we liked and because it was stated that it was in stock. The carpet was installed properly and the installer was very good. Unfortunately the carpet did not match the sample we had gotten from the store. It was not as plush as the sample and we felt that the issue needed to be addressed at the store. For what we paid, we did not feel it it was a good value. We returned to the store to express our concerns and showed the salesperson the difference between the sample and the carpet that was installed. She agreed and said she would let us know what they might do to compensate us for the lesser quality. We have not heard anything from the salesperson or Christoff and Sons. Apparently they are not at all concerned with customer satisfaction. We explained that we will be remodeling the the kitchen and replacing additional carpet but we certainly will not be using Christoff and Sons as they don't seem to care.

Had two bedroom wood floors done over a year ago and everything went perfect. Recently had carpet…read moreinstalled in living area and after it was installed, we noticed some serious defect issues. Tom came out, took one look at it and said they would replace the carpeting. Due to their long history with suppliers, he was sure there would be no issue with the manufacturer and in short order replacement carpet was installed. We thought there would be months of back and forth with the manufacturer but no...Christoff came through for us with zero hassle. Such a pleasure to deal with the owner and his staff of professionals.

Let me start off with the good: *The carpet installed looks…read moregreat *I thought their price was fair The Bad: *AWFUL customer service *Takes no responsibility for actions I was told it would take one hour to install my carpet, that seemed quick to me so I confirmed with the person on the phone who assured me that an hour was the correct amount of time. Installing the carpet took 4.5 hours and I missed a meeting at work due to the poor time estimate. The owner never returned my call when I called to discuss this with him. I eventually got him when I called back on my own. He didn't understand my complaint about the time misquote and seemed annoyed that I would bother him with this complaint. If it takes 4.5 hours that is fine but I expect a much better time estimate when I schedule my appointment. I also expect some accountability from the owner and more promptness in addressing my complaint.

Wow! We went with Hooks Carpet Mart after my father referred me to them. John made us feel right at…read morehome when we walked into his business. I can see why I was referred to him! He was more than accommodating and helped us find the right choice for our home. We're first time home buyers and Roger, James, and Doug laid our carpet in a flash! They took their time and made our home look like perfection. I can tell these guys take pride in their work, and they make sure the job they do is done right. I will always refer this company and it's employees. Expect quality and professionalism at its highest when you decide to go with Hooks Carpet Mart!

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

The best! Honest, communicative, responsive... exactly what you want and need with a handy guy!read more

Ray has done several home improvement and business remodeling for us. He as always been…read moreprofessional and fair in his quotes. The quality of his work is top notched.