I booked the divine day package. Horrible experience with Christine as my masseuse and facial tech. It felt like she didn't know and didn't care where muscles were. There was no rhyme or reason to her movements and they were fast and jerky the whole time. When she first started I asked for more pressure, but that doesn't mean it has to be rough. My body was moving on the table because she was so jerky, which in return made the wooden table creak, not relaxing to say the least. Maybe some people would enjoy that but I prefer a more fluid movement with a purpose. When I laid on my stomach I had to request a bolster for under my ankles, anywhere else it's a given. Once she put it there for me I tried to adjust it a little bit with my foot (to make it even) and she said "do you want it closer or what?" Not really how you talk to someone you're trying to help relax. The head rest was lose and covered by a scratchy hand towel she wrapped around the circle. There were hard chunks on the blanket, which to me meant dried up lotion, meaning the blanket hadn't been washed. Under the table, through my scratchy head hole was a dirty towel and a tablet with head phones. Ok, but not really setting the tranquil ambience. Then again who cares at this point I just couldn't wait to be done. Then there was the facial, now I don't have as much experience to compare this too, but it just felt like she washed my face about 7 times. With the first hot towel she put around my face though, she shook it to let out some heat, but what she was unaware of is that she was shaking it right over my face, which meant I was getting sprayed with water. It startled me and made me jerk. Again I got "what." I said "it's spraying me in the face." She said "oh." When I got up and got my robe I looked at my phone to check the time, it was 1:55. Massage was to be from 12-1 and facial from 1-2. Considering we started 10 minutes late and finished at least 5 minutes early, I got jipped about 15 minutes somewhere along the line, but again who cares, glad it was over. Now that I was out of there I was off to get a pedicure and manicure. I assumed I'd get dressed first, since I'm naked under the robe and the nail section isn't exactly private and who wants to be lifting there legs up and down for a pedicure with the tech at your knees and the fear of the robe gaping open. She told me to have a seat and I asked to get dressed. After all, I wore appropriate pants and shoes to get a pedicure in. The tech, philomena, was fine, but the chair was awful. Hard as a rock and made more noise then actual massage movements. Before I left i told the receptionist about my experience with Christine and that was the worst massage I'd ever had, she apologized and gave me a $25 gift certificate. $25, I just paid $289. Thanks, but no thanks, I won't be back. read more