Back in March I started to do research to find someone who could help me with my alteration needs for my wedding dress. I ended my search by finding Sew Sweet Alterations on Yelp. The business had several really good 5 star reviews. I gave her a call to make sure she wasn't to crazy busy and make sure she worked on wedding dresses. She seemed friendly on the phone and based on the reviews I decided to go with Sew Sweet.
To start her hours aren't very accommodating for the average person who works during the day. She is open 10-4 Monday thru Friday, I fortunately, on occasion, have Mondays off so this didn't drive me away. Also when I originally called her I asked her hours, to which she sensed my concern, and said that sometimes she could arrange a Saturday appointment or sometimes do a little later than 4 if requested.
When I first walked in she was on the phone and seemed angry. She hung up, apologized and told me that she had been getting the same telemarketing person calling her over and over again. They kept calling while I was there and she kept answering, bad decision in my opinion. She kept getting madder and I kid you not, was screaming at the top of her lungs at them. She then dialed 911 and handed the phone to me with a envelope that had her address and told me to tell them to get here. I understood her frustration with someone prank calling, but really? Just don't pick up... problem solved. Ok so I should have turn around and walked out then but I didn't. I know that was my fault.
Ok dress is on, I told her I wanted a bustle put in the back and maybe hem the bottom just a bit, the dress drug the floor just a tiny bit. We talked about price she said for the bustle she usually charges by how many (excuse my un technical terms) pin ups she puts in the dress which she said should be 3 or 4. I get out of it and she says she will call me when its done, it shouldn't take to long.
She called about 3ish weeks later to say its ready. I was so excited to get it, I rushed out of my house without the correct undergarment to try the dress on. I would have tried to go back a different day but I live in Overland Park and with shortened hours I just wanted to take it and go. I did try it on and the hem was ok, however between the 3 people that walked in to bring her stuff to alter, and me being frazzled with not having what I needed I didn't talk to her about the bustle (again my fault on that) I paid and left.
Long story short I didn't get the bustle. Went back tried my dress on, she said oh I don't think we need a bustle. I had been losing some weight so I had her take it in a little bit by my chest, so you couldn't see down my dress when I bent over. This is now 3 weeks before my wedding. I asked how long this would take (this was on a Monday) she said oh this should be quick I should have this by the end of the week, but I will call you. The following Monday I get a call from Mary, "Hi Carrie hey listen looks like I wrote take in 3/4 inch on both sides but I don't know where to take it in" I think my mouth hit the floor, I said around my chest, "oh yea thats right, I've had so many prom dresses come in I can't remember what we were going to do"
The following Monday April 30th (My wedding was that week, Friday the 4th) I still hadn't heard from her, so I call. "Hi Mary, you have my wedding dress you were going to do a simple alteration and I need to know when that will be done," she got my name found my dress and said "Oh ok we are just doing the 3/4 inch taking it in, I can have that done by Wednesday is that ok?" I said No, you have had it 2 weeks already and I still need to have it pressed before my wedding on Friday" again she blamed those prom kids who had made her push off my dress. She would get it done that day and call me.
I am partial to my wedding so I thought my WEDDING DRESS was slightly more important than those PROM KIDS dresses, sorry, but if you can't handle that many alterations then please don't take on that responsibility, or at least do the alterations in the order that they came in. I was livid, I did go pick it up and went straight to my moms to try the entire outfit together.
So I am trying it on and my maid of honor is pricked by a pin. She pinned up the bustle but never sewed the buttons or string in there, NO WONDER SHE DIDN'T THINK I NEEDED A BUSTLE, she started one and never finished it so it was hidden!!! Then the day of my wedding we got the dress on and i felt a prick in the back of my leg sure enough more pins.
I couldn't believe the disorganization and the fact that she never measured not one person came in!
She seems to take on more than she can handle, she seems nice and the prices are fairly low, which I assume is what brings everyone in but long story condensed into this; I was very dissatisfied and would NOT go back! Maybe other people are into confusion and chaos but not worth the low price. read more