I was in the market for a new tailor, so I thought I'd try this place out…read more I walked in, met the owner and had a conversation about how to hem and take care of my jeans. She said they'd be ready in about two weeks. Two weeks later I stopped in and my jeans weren't done. The owner apologized saying she was a little busier than normal, but that they'd be ready in the next two or three days. No big deal - stuff happens. I couldn't stop in during the week, but said I'd stop in the next Saturday. When I came back my jeans still weren't ready. The owner explained that she had some rush orders, where people pay extra to jump the line, and that pushed my request back. I kind of get it, I mean make your money, but I followed the rules and I felt like I was being penalized. After a short conversation, the owner ended up hemming my jeans after I stepped out to run a few other errands, which I appreciated... and she did a really good job. I'm willing to try again because I don't want to give up on a good tailor, but I'll definitely discuss lead times and expectations when I return.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

Excellent quality work. Always need hemming done and you can't tell anything was altered when…read morefinished. Don't be in a big hurry, may take a couple weeks due to her demand for services. So glad to have found A&R!

She's great, always very clear about end product and what that may involve. My go-to!read more

I am amazed that this awesome place doesn't have any reviews yet! They were recommended to me by…read morethe bridal salon where I purchased my wedding gown. I decided to take in a very formal gown I was wearing to a wedding to test them out before giving them 'the' dress. I was blown away. They are getting all of my business for any formal or complicated alterations I need! I am a petite 5'1" female and there was a lot of this dress that needed to be taken in and shortened. They also put in some bra cups so that I didn't have to wear a bra. It doesn't look like much from the outside of the building, and it's not in the best location. But when you go inside, you can immediately tell you're in the right place. They have high end equipment and a nice space. It was busy when I walked in, which is also a good sign. The people here are well trained and know what they're doing. The man I worked with really took his time to make sure my dress was laying properly and would fit well with his adjustments. He reminded me to stand tall so that it wouldn't be messed up as he was taking measurements. They were also able to get my dress done within two weeks! They gave it to me freshly pressed and ready to go. Awesome service. I can't say enough positive things about this place.

HORRIBLE experience. My MIL booked a consultation for my wedding dress alterations and somehow they…read moredidn't book accordingly. Janet helped me into my dress and started pinning some stuff. I asked her to pin the underboob area and she just ran her fingers over it to "flatten" it out. She started pinning the bottom for hemming which was odd to me since the top of the dress should be altered before even looking at the hem... I looked down and noticed she snagged my dress! Front and center right on the top layer, I pointed it out and she scrunched her face and tried to smooth it over and just moved on like it didn't happen!? At this point all the red flags were glaring me in the face and I kindly asked "this is just a consultation, right?" And she scoffed and said "no, you're booked with me to tailor your dress." I let her know " I'm so sorry there must have been a misunderstanding this was just supposed to be a consultation." Then she proceeded to basically tell me I was wasting her time. I just wanted to get out of there as fast as I could. I feel awful after this experience. I left in tears with a snagged dress, I don't feel like she listened to me or tried to accommodate my requests. I would NEVER trust this place with any piece of clothing, let alone my wedding dress. I am so devastated and honestly livid. Don't go here

I have never left a review before but this small business, I wouldn't recommend. The guy up front…read moreMisha, is rude whenever you have any questions about pricing which are super high for a tailor shop in Kansas City, the business is super small, outdated & crowded. Has dogs in the business which is unprofessional. I'm allergic to dogs and there's 2 dogs from what I could see hanging out and around everyone clothes. Do NOT recommend.

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

Super professional, great quality, and fast turnaround. They make the whole process easy and the…read morework always comes out right. Highly recommend!

Good service ! Had my pants sent to them for tailor job! They did a good job and the price is…read morereasonable.

I took in over 10 blouses to be taken in and they look like they were done by a beginner…read moreseamstress. The lady that pinned them up had taken them in just like I wanted but when I tried them on when I got home they had barely been taken in. You can tell by the stitching that the tension on the machine wasn't set right. They should be ashamed sending out alterations that look like this. I won't comment on what I paid but it wasn't cheap!!! I should have checked them before I left but I'd been told how great they were. If you do use them do not leave the store without looking your items over. Personally I will not ever use them again and I don't recommend them to anyone. They may have been good in the past but this is what they are turning out now!!!

I'm updating to add a maternity gown she helped create for me! The motorcycle suit is valued at…read more$100,000, is covered in over 200,000 Swarovski crystals and having been worn all over the world still is in immaculate condition. I trust her with my most important items!

I worked with the team at Lucia's Sarto for tailoring my wedding dress and I could not recommend…read morethem more! Before my first appointment, they gave me instructions on what to bring (like my bridal shoes and undergarments). During the appointments, they always took pictures/videos (that they then sent to me) and took the time to explain each piece of the dress with regard to what they recommended. However, they were never pushy and let me make my own decisions with what I wanted done to the dress. On my final appointment, they recorded a video on how to bustle my dress and gave instructions on how to zip it up. I thought the price point was very fair and I appreciated the fact the appointments were never overly long.

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

I had a pair of jeans that need a hole repaired in the pocket and along the zipper. When searching…read morefor a clothing repair shop Seah's came up and I decided to give it a try. Seah was kind and inviting. She was able to repair both holes in two weeks for $20. Exactly what I needed!

My mom and I have been customers of Seah's Alterations for years. She is friendly, timely,…read moreprofessional and does an excellent job. She always remembers you and asks about your family. I wouldn't go anywhere else to have my clothes altered.