I was in the market for a new tailor, so I thought I'd try this place out…read more I walked in, met the owner and had a conversation about how to hem and take care of my jeans. She said they'd be ready in about two weeks. Two weeks later I stopped in and my jeans weren't done. The owner apologized saying she was a little busier than normal, but that they'd be ready in the next two or three days. No big deal - stuff happens. I couldn't stop in during the week, but said I'd stop in the next Saturday. When I came back my jeans still weren't ready. The owner explained that she had some rush orders, where people pay extra to jump the line, and that pushed my request back. I kind of get it, I mean make your money, but I followed the rules and I felt like I was being penalized. After a short conversation, the owner ended up hemming my jeans after I stepped out to run a few other errands, which I appreciated... and she did a really good job. I'm willing to try again because I don't want to give up on a good tailor, but I'll definitely discuss lead times and expectations when I return.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

I am amazed that this awesome place doesn't have any reviews yet! They were recommended to me by…read morethe bridal salon where I purchased my wedding gown. I decided to take in a very formal gown I was wearing to a wedding to test them out before giving them 'the' dress. I was blown away. They are getting all of my business for any formal or complicated alterations I need! I am a petite 5'1" female and there was a lot of this dress that needed to be taken in and shortened. They also put in some bra cups so that I didn't have to wear a bra. It doesn't look like much from the outside of the building, and it's not in the best location. But when you go inside, you can immediately tell you're in the right place. They have high end equipment and a nice space. It was busy when I walked in, which is also a good sign. The people here are well trained and know what they're doing. The man I worked with really took his time to make sure my dress was laying properly and would fit well with his adjustments. He reminded me to stand tall so that it wouldn't be messed up as he was taking measurements. They were also able to get my dress done within two weeks! They gave it to me freshly pressed and ready to go. Awesome service. I can't say enough positive things about this place.

HORRIBLE experience. My MIL booked a consultation for my wedding dress alterations and somehow they…read moredidn't book accordingly. Janet helped me into my dress and started pinning some stuff. I asked her to pin the underboob area and she just ran her fingers over it to "flatten" it out. She started pinning the bottom for hemming which was odd to me since the top of the dress should be altered before even looking at the hem... I looked down and noticed she snagged my dress! Front and center right on the top layer, I pointed it out and she scrunched her face and tried to smooth it over and just moved on like it didn't happen!? At this point all the red flags were glaring me in the face and I kindly asked "this is just a consultation, right?" And she scoffed and said "no, you're booked with me to tailor your dress." I let her know " I'm so sorry there must have been a misunderstanding this was just supposed to be a consultation." Then she proceeded to basically tell me I was wasting her time. I just wanted to get out of there as fast as I could. I feel awful after this experience. I left in tears with a snagged dress, I don't feel like she listened to me or tried to accommodate my requests. I would NEVER trust this place with any piece of clothing, let alone my wedding dress. I am so devastated and honestly livid. Don't go here

They did a great job on both my suit pants and suit jacket. The owner is pleasant to talk to and…read moretell her what you need.

I have never had such a miserable Alterations experience in my life and I would give negative stars…read moreif possible. DO NOT GO HERE FOR ANY ALTERATIONS, ESPECIALLY A WEDDING DRESS. MARY DOES NOT ADIBE BY HER ORIGINAL QUOTE AND DOUBLES HER PRICE AT THE END BECAUSE SHE KEPT HAVING TO FIX HER TERRIBLE WORK!!!! All of our problems February 9-First fitting appointment. Went okay. Just adding sleeves and covering cleavage. Should be picked up in a few weeks and quoted 350. June 8 - Called to ask what is going on. Had the complete job date as September 10. Mary said she would update it to July 15. July 15 ROLLS AROUND AND I HEAR NOTHING. July 22 Contacted Mary again and SHE NOT EVEN STARTED WORKING ON MY DRESS. IN FACT , MARY LOST MY DRESS for most of the day! Was on the phone deal with this for HOURS. She finally found it under someone else's name and I had to go back in because SHE FORGOT WHAT I EVEN WANTED DONE. HOW DOES THIS HAPPEN?!?!? I was supposed to come in at noon and she wasn't even ready. I had to reschedule for that evening for the alterations appointment. Mary stated that she would have the dress 100% done by July 25. July 27. Went in to pick up the dress and everything was TERRIBLY MENDED AND LOOKED HORRENDOUS. I couldn't even move my arms and it was sewed completely opposite of how I asked. She also was covering cleavage and had a piece of appliqué just put there. Not centered or made at all how I had asked. August 6 Mary finally finished the dress. At this point I am over it and take it how it is. Mary then stated that she needed 520 DOLLARS FOR ALL OF HER WORK. WHY?!?!? That's way over the quoted amount. BRIDES BEWARE!!!! I now have to get my dress fixed by a real alterations lady and I am out so much money. Would never recommend her services to anyone.

I bring everything I need to Lucia's Sarto and they kill it every single time! I just recently had…read moremy wedding dress altered there and it turned out perfect. They are experts in what they do, the quality of their work is amazing. Highly highly highly recommend!!

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

Super professional, great quality, and fast turnaround. They make the whole process easy and the…read morework always comes out right. Highly recommend!

Good service ! Had my pants sent to them for tailor job! They did a good job and the price is…read morereasonable.

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

I have never left a review before but this small business, I wouldn't recommend. The guy up front…read moreMisha, is rude whenever you have any questions about pricing which are super high for a tailor shop in Kansas City, the business is super small, outdated & crowded. Has dogs in the business which is unprofessional. I'm allergic to dogs and there's 2 dogs from what I could see hanging out and around everyone clothes. Do NOT recommend.

Excellent quality work. Always need hemming done and you can't tell anything was altered when…read morefinished. Don't be in a big hurry, may take a couple weeks due to her demand for services. So glad to have found A&R!

She's great, always very clear about end product and what that may involve. My go-to!read more

I had a pair of jeans that need a hole repaired in the pocket and along the zipper. When searching…read morefor a clothing repair shop Seah's came up and I decided to give it a try. Seah was kind and inviting. She was able to repair both holes in two weeks for $20. Exactly what I needed!

My mom and I have been customers of Seah's Alterations for years. She is friendly, timely,…read moreprofessional and does an excellent job. She always remembers you and asks about your family. I wouldn't go anywhere else to have my clothes altered.