Breakfast was ok, but the room was a disaster. Too hot (ok Denmark does usually not have more than…read more30 C). But for business trips, the WiFi in the second building, first floor was really weak. I cannot use this hotel for business trip, anymore. Sadly the handling of my official request to improve the situation for me was more than unprofessional. I was told that they could get the boss, but he would possibly not do anything about it. Need I say more?

From the owner: Hindsgavl Slot er kontrasternes slot. Her kan du opleve en enestående kombination af et klassisk…read moreslot, et moderne hotel og et nuanceret dansk slotskøkken. De unikke rammer for ophold, ferie og fest holdes i hævd af et personale, der er drevet af en fælles ambition om at gøre dit ophold til en ganske særlig oplevelse. Vi har ligeledes mange års erfaring med at skræddersy kurser og konferencer, som styrker og underbygger formålet med dit møde. Forvent en oplevelse uden for tiden på Hindsgavl Slot!

Awful customer service. Front desk guy Arne was not friendly and was very nasty…read more Waitress didn't speak English. For $92 US dollars per night we got a shared bathroom with 2 small beds. We booked through booking.com and the price was 600 kr ($92 US). We had to pay extra for sheets (50 kr per person), towels (50 kr per person), and an extra bed for our 4 to (200 kr). Breakfast NOT included. wifi was included. Room was about 2 blocks away from the castle with no view of the castle nor the road. Room was clean and seemed to be newly renovated. For dinner: 149 kr for buffet which was mediocre. We asked for children's menu but there was no menu. Our children don't eat potatoes and pork ("buffet"). Fortunately we had left over pasta from lunch. They ate that. Arne guy again very nasty. He didn't say anything while we were eating but only at the end (when paying) he told us that he needed to charged the kids as well since outside food was not allowed (he should have told us from the beginning and offered us child friendly menu!). They offer a ghost walk through the castle at 8:30 pm (sunsets at 10:30pm in the summer). We didn't do the tour. We figured we were again going to have problems. Across the street there is a gramslotskrot. We didn't try it was looks nice and much closer to the castle. Edit: we sent an email to Gram Slot and they have refunded our money. Thank you! It was just not what was advertised in booking.com