Awful customer service. Front desk guy Arne was not friendly and was very nasty. Waitress didn't speak English. For $92 US dollars per night we got a shared bathroom with 2 small beds. We booked through booking.com and the price was 600 kr ($92 US). We had to pay extra for sheets (50 kr per person), towels (50 kr per person), and an extra bed for our 4 to (200 kr). Breakfast NOT included. wifi was included. Room was about 2 blocks away from the castle with no view of the castle nor the road. Room was clean and seemed to be newly renovated. For dinner: 149 kr for buffet which was mediocre. We asked for children's menu but there was no menu. Our children don't eat potatoes and pork ("buffet"). Fortunately we had left over pasta from lunch. They ate that. Arne guy again very nasty. He didn't say anything while we were eating but only at the end (when paying) he told us that he needed to charged the kids as well since outside food was not allowed (he should have told us from the beginning and offered us child friendly menu!). They offer a ghost walk through the castle at 8:30 pm (sunsets at 10:30pm in the summer). We didn't do the tour. We figured we were again going to have problems. Across the street there is a gramslotskrot. We didn't try it was looks nice and much closer to the castle. Edit: we sent an email to Gram Slot and they have refunded our money. Thank you! It was just not what was advertised in booking.com read more

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