The actual name of this business at this verified address is the same as Swiss Colony brands, and they are d.b.a. Ginny's. They offer the standard bed, bath, kitchen basics as well as limited furniture options and some clothing. Beautiful catalog. The problem is that the goods offered are between double and quadruple regular prices, such as Amazon. Literally. And other users have had trouble with their collection efforts and customer service. Absolutely not recommended. read more

Preys on the elderly and those with disabilities. My 92yo dad gets up to 7 catalogs per day at his assisted living facility. I put a hold on his account due to ridiculous buying by phone (my dad doesn't even have or know how to use email or the internet). No matter how elderly, forgetful, hard of hearing he is during the "order" they always process his order. I was promised the catalogs would stop and they would flag his account. Guess what - another catalog and order today. It took 15mins for him to finally complete the order, and they disregarded the flag on his account and allowed him to order. The shipping is as much as the product - and customer has to pay for returns. This makes returning whatever it is losing even MORE money. I am trying to find a lawyer for a class action lawsuit over deceptive practices and preying on the elderly. This has to stop. read more

I ordered 4 items from this place...3 got here with a note saying one was out of stock. When I questioned that I was charged the same amount as if I had gotten the fourth they explained that I had to pay tariff charges... even though this stuff comes from the US? They over charged me..I ordered 75 dollars worth of stuff and paid 119. Dollars... this is a scam read more

I LOVE THEIR HOME GOODS. I DON'T LIKE THEIR CUSTOMER SERVICE. AFTER 5 years of doing business with them, I ran into a tough time and begged for a 2-week extension to pay my credit card bill. I am only $70 in arrears -- yet I got a dunning letter (in response) threatening to take my account ("case"?) to a COLLECTION AGENCY. I basically told 7th Avenue to cancel my last order and CLOSE MY ACCOUNT FOREVER! VERY BAD JUDGMENTS RE CUSTOMER SERVICE ON THEIR PART! read more

Keep getting a bill to pay $50 for no reason never order anything or have an account with them but keep asking to make a payment

Hi, I've been a customer for 6 years and I have only had one slightly bad problem with them send one of the wrong item, A BLOUSE. The Blouse had a small snag. They told me to keep it and resent the correct Blouse with no extra charges. I have an account with 3 of their companies, Credit Limits have increased significantly considering where I started at, $300 limits which I now have. The customer service is very good, professional and courteous. Thank you Bri Childs read more

I've tried several times to stop getting their advertisements and booklets coming to my address but they just keep pouring in. "The Swiss Colony" and "The Wisconsin Cheese man" ....same address but more mail. I called and gave a name and they just changed the name rather than cancel like I asked. If anyone knows of a way to stop this please let me know! read more

They play games with ordering and account..at first it was good..made more then I had to in payments and bought things with my checking and couldn't make any purchases..theyou to many things ordered so they suspend your account. It was Christmas time and extra payments made never late..really suspend account for what... then you get snotty customer service making it seem like you did something wrong lmao what's up you want payments lol whatever read more

They sent me a catalog and said I had 420 .00 credit limit. Well I ordered 2 things. I had to pay 10% up front . They only sent one thing then said I would have to pay the full amount up front for the next item I ordered. I called them . She said with your credit we decided it was best you pay up front for your next item. That isn't what you said when you wanted me to send money for both items. I'm not ever Ever going to do business with this company. They sent me a return postage slip to put on the box to send back.. BUT I WOULDNT GET MY DEPOSIT BACK. HECK THEY WILL BE MIGHTY LUCKY IF I PAY A DIME MORE . NO I KEPT THE ITEM NOT SENDING IT BACK EITHER read more

Second time ordering from these rip-offs. First, I was told it was buy now pay later. Then all of a sudden I get entire cost deducted from my account. I just learned that today also. Second item: I ordered the item, about 10 minutes later I wasn't sure about the size so I IMMEDIATELY cancelled with their CANCEL ORDER form via email. Today I get an email reading, my order has been shipped. I called them and first she said, my cancellation didn't go through. After I told her how I followed the MAZE of finally figuring out how to cancel, she told me the item was already shipped because I cancelled it too late. Now which one is it? Didn't go through or cancelled too late? I explained to her I cancelled immediately so she's telling me it was shipped out immediately? She says yes. Even tho' my email states it was just mailed out today. She was rude, condescending and just plain mean. Never ever will I order from this company again. Now I see why there are so many bad reviews. Please read further. PART 2. Went back to reading my emails and guess what? I found the cancellation from Seventh Avenue. So this individual I spoke with earlier actually lied to me twice. Wow, I wish I'd gotten her name. Anyway, I called them back and was praying I would get the same person so I could make her EAT CROW. So, I got another person by the name of Latrice. Complete 180 turnaround. She was so sweet. She kept apologizing and I kept telling her it wasn't her fault. She did tell me the return slip had been mailed but that was what I was trying to avoid by cancelling it. But it is what it is. Thank you so much, Latrice for making my day and letting it end in a calmer, kinder note. Just for your service alone, 5- STARS ***** read more

I ordered for the first time and after this, I will never order from them again. They are charging me $58 shipping fee, wtf! And they are also charging tax on the whole total, not just the ordered item, somehow this can't be right getting taxed on the item and the shipping fee too! So not impressed. The item i ordered cost $99.99, when I know full well its not even worth that, but they mark up their stock up to 10 times more than what they pay their supplier. Then they said they charge me $3.99 for the cost of shipping and handling of the free gift, what the heck! Screw the free gift because it is not FREE! So fun ANGRY!!! read more

Seventh Avenue - Furniture Stores Near Me - Monroe, Wisconsin

Ordered Christmas cheese/sausage gift around $70.00. It wasn't delivered. I found out a year later, upon asking friends why they didn't thank me.... I didn't bother to ask for a refund, as I know their due dates policy for refund....nix. read more

I placed an order with this company. I never received my order, they ran my credit 3 times, and then wanted me to pay half of my order. I called 3 times and told them to cancel the order and to quit digging my credit! I won't be ordering from them ever again!!!! read more

DO NOT BUY FROM THIS COMPANY!!! Ordered a basket stand from them they doubled the shipping then when contacted never put notes in the system kept telling me the shipping was not doubled as I held the bill with it printed right there no one would fix it for over a year as they merrily kept charging me late fees! One of their customer service people swore at me and hung up! and after all that when After a year I finally get someone and tell her the item ordered has already fallen apart her response was oh well....no one made a note about it so it never happened that you have called in!!!!! Crappy products, horrid service, this place is a scam!!!!!! read more

Pissed New Consumer: I placed my 1st order with your company and received my order a week later. Returned 1 item and specifically asked if my 2nd order of the same type of item just different amount could be added to the 1st order and was told yes by 2 different "Knowledgeable" Credit Dept Reps. When I called today I was told by some non caring female that they couldn't add the order to the 1st nor could the credit from the 1st be applied to the down payment???? I asked her to give me to anyone other than herself and some Male gets on half ass caring and says the exact same BS then asks "well is there anything else I can do for you"??? Really! !! This is what I have to look forward to! !!!! read more

I bought a 8 door corner cabinet, was delivered with 2 pieces of the same was not able to put it together, I called the customer service and they are very rude don't want to here you, the person I spoke to was short on the conversation and treated me like if I was stupid. read more

Purchased an 8 door cabinet that can with low quality hardware. Two of the cams actually broke during assembly. No extras came with the product. Craftsmanship of the holes that were in the pieces was also very poor. Three of the cams actually popped through the thin laminate on the shelves. I've up graded the stars because they did come back with 25% off our $200 cabinet. read more

This is the worse company ever!!!! I wish I could put negative 10 stars! BEWARE!! If u have a fraudulent charge on ur account make sure the last name isn't similar or the same because from that moment on they will assume it's yours. We have been ordering from them for years! We like their products and quality, but the first time we have an issue we are treated like the criminals. They constantly say they r going to call back but they don't. They have the name and address of the person who ordered off our account yet they are coming after us for the money. The person who placed the fraudulent charges also was allowed to change the name on the account. Something else they said wasn't done. I have proof it was old statements. I will never order from these companies again and I will make sure everyone hears about this! BEWARE THIS COMPANY WILL NOT PROTECT YOU! U HAVE TO LOOK OUT FOR YOURSELF! read more

I have an account with seventh avenue 750 credit limit I have had account for a little over a year with great paying record with them I have had a disappointed situation and here is what I was told I have 198.80 left on credit after ordering something for 29.99 was told I would have to pay up front for it when I asked Y was told I had to much activity on account and when asked what that means was told have 8 orders in last week when I told them I don't they told me you have orders from Montgomery Ward -Tender Filet -Ginny's-Swiss colony and when I said what do those companies have to do with this company they told me we r all affiliated with each other and I said OK I have 198 credit left on my account and again was told that if I wanted a 29.99 item I would have to pay for it up front bottom line is be very careful if you do business with this company or it's affiliated companies because they will suspend your account no matter how great of a payer you are or how much credit you have left it's a scam to have you sign up with them order something have good standards with them have credit left with them then they tell you if you want to order something and have credit left you can not get it unless you pay up front for it so telling everyone watch out how they scam you to join give you credit have credit left but have to pay up front when I told them it's Christmas gift was told ok pay 39.99 now for shipping and we will send it out I could have paid for it but the principal of it is I have 198.80 left on credit have great record of paying every month even paying more than what they ask for and then I am told that I have to pay for something up front so went to Walmart got the item for 23.99 so I saved $16 which also saved me on shipping so please people be very care in dealing with these companies it's better anyway if you can order through Walmart or a different company like Fingerhut which I have had an account for over 10 years should have just stayed with them and ordered everything from them and also letting you know I will pay off all my balances to these companies and just do business else where I do have several family members that use these companies and because of what happened they will no longer be using these companies because they do not want this to happen to them what happen to me so again be very careful when these companies have you sign up with them try and go to Fingerhut they have much more and when you have credit with them they will allow you to use every penny of it read more

I'm a long time customer, however last month I made my August payment with my debit card, a live rep from 7th ave received my payment of 60.00 for my August payment! When I checked my checking account a few days later 7th ave had deducted two payments from my checking account of 60.00 each! A total of 120.00 was deducted from my checking account! I called immediately and spoke with a live rep of 7th ave and was told they couldn't do anything about thier mistake! I told the live rep just close my 7th ave account! I will never do business with them anymore! A very angry former customer! O. Waters read more

Seventh Avenue mught have been a good company at one time but those days are long over!!!! Customer service is horrible, nonexistent!!!! Merchandise is crookedly misrepresented and it is shoddy made Chinese crud!!! We bought sheets two times which they outright lied about saying they were 400 ply Egyptian cotton and when we got the first set there was nothing stating Egypt on the packaging which was very odd. However a tag on the actual sheet set said 50% cotton and 50 % polyester and made in CHINA. The second set was one hundred dollars with coupons and said simply made in China. No where did it say made with Egyptian Cotton. Crooks and liars plain and simple. Then I bought a pair of shoes, Gladiator Sandals which completely cracked open and fell apart after four gentle wears. I always buy two pair of each pair of shoes that I like and I bought two pairs of these so now I have another in the box that I am afraid to wear because they will fall apart. Customer service wrote back once saying they wanted more information on the order then nothing. BEWARE this company. Seventh Avenue is overpriced trash and junk. read more

Seventh Avenue - Four gentle wears and the shoes felt funny so I turned them over and they were both split through and through and fell apart. - Furniture Stores Near Me - Monroe, Wisconsin

This place has everything. A swiss colony outlet, clothing, furniture, wall hangings, candy, toys, lamps and all at discounted prices. Plenty of cashiers. read more

Bad customer service. I ordered 2 pairs of sunglasses for my son at 11:02pm and was charged $9.95 for shipping sunglasses that only cost $7.95. A few minutes after placing the order, I decided that as long as I was paying that much for shipping, I wanted a pair for my daughter. I didn't see a way on their website to cancel the order or modify it, so I emailed customer service at 11:12pm asking them to add the girl's sunglasses. At 4:16am, I received an email from them saying that the order was "currently being processed by our Credit Department, and therefore, we are unable to add another item to the order." At 11:03am, I replied to their email asking if I could cancel the whole order and start over. At 12:16pm, they replied, "We are unable to cancel your order, as it was shipped on 3/10/15. We can place a new order for you for the additional Pair of Sunglasses." I asked if they would waive the shipping costs if I ordered a third pair, considering I had emailed them 10 minutes after I placed the original email asking them to revise the order. They have not responded. read more

My husband and I ordered an indoor outdoor rug online for our patio in April. When it arrived, it looked like it had been through a war. The plastic bag it was in was muddy and ripped. One entire end was exposed. When we took it out of the bag, one end of the rug was unraveling at the seam where it was exposed. I could not return it in its original bag because the bag was so shredded. We have sent 3 comments to their customer service asking what do do... we'd like a replacement or credit. We have received no reply at all from any of our questions. And yes, we've checked our spam email. My next step is the BBB. We've spent thousands of dollars with this company, but they obviously don't care about their customers at all. Now seeing from the other reviews, I am not alone. They really deserve to go out of business for the pathetic customer service. By the way, this company is related to Ginnys, Monroe and Country Door, and Swiss Colony so be careful of those also. read more