POOR MANAGEMENT
great guests,great volunteers and great location,but poor management
I finally decided to write about the two so called managers, a couple that is most ill suited to do a managing job as I have ever experienced in my career.
displaying a lack of motivation, lack of hospitality and ignorance of job responsibilities.
by their own admission little knowledge of the actual facilities of the resort and the interior of the park models.
My prediction are that in a few seasons you will have even less guests than you have today.
1] your business is down because of aging population and because of the Can.dollar devaluation
2]no attempt is made to get new customers
3]no sense of hospitality or cooperation from the manager
4}some fem a trailers are in bad shape and yet the rates are as high as the other trailers
5}we asked for a 2nd key and were told the"we don't do second keys
6] outside chairs are not satisfactory and no outside table is provided and no screen doors to keep out mosquitoes and skunks that are a problem.
7] WiFi is still poor
8] It costs Canadians 25% more this year because of the exchange and yet we were hit with an extra $25 bank service charge. What a way to aggravate your clients
9] My wife and I arrived on a sat. and we were told that our wifi would not be hooked up till Monday , because the manager can only do it from her computer and she won't be in till Monday.
She told us that she would not let anybody else use her computer. Looks like Mickie mouse business to me.
I could recommend this resort if there was a change of management,that would address these matters,but as it stands now we would give the rentals a negative rating.we stayed in a park model
I sincerely hope that things would improve and I wish the park the best.
c.r.weigl read more
