I rarely review small retail businesses on Yelp as I know how greatly it may affect their…read morereputation. However, I had such an abysmal experience in Twigs that I felt that it needed to be shared. My besties (all brown girls) and I came in on a rainy Thursday while we were waiting for a table at the nearby Pickle Jar. When we entered this apparently darling shop, there was already a Caucasian customer who was attentively being served and catered to quite meticulously. We roamed around for a little while, discovering all the adorable knick knacks, artworks, and offerings. One of my girls decided to purchase a little plush animal for a friend's baby, and a unique vase. She came to the counter before the customer who was being helped had finished browsing, yet the attendant told her to wait until she had completed her transaction with the Caucasian customer. After ringing said customer up, and while checking out the items for my friend, she didn't make eye contact. She didn't thank her for her purchase, and she didn't tell us to come again. In fact, in retrospect, she didn't attend to us or greet us at all - fairly odd for a small business in a small space. When we left, we felt unwelcome and my friend regretted her purchase. Now every time she looks at that vase, she won't think of the creativity of the Cape Cod artist or how much fun we had on our trip, she'll think about how the attendant made her feel uncomfortable because of her skin color. The woman in the shop should feel ashamed of herself - and not operate a business that is unable to welcome anyone - in spite of their creed, color, or orientation.

I went in here just planning on browsing but walked out with a few items for my house and a few…read moregifts. I wasn't expected to find such a well thought out selection. Most of the items had a coastal theme and the pricing did tend towards higher, but that is to be expected on Main Street in Falmouth. In addition to items for the home, there is jewelry and a few bath items. It's definitely worth a look if you are in the area.

Always a wonderful take! We usually go to the one in Plymouth MA in Main Street. First time in the…read moreFalmouth MA store. Very nice, friendly, and welcoming staff exceptionally clean and well layered-out store. Ended up ordering a customized sign. Perfect, quick, and easy. No negatives whatsoever! 07JAN2023

I was in Falmouth for a wedding and came across this wonderful store. They had a wooded whale on…read moretheir wall and I was tempted to buy it, but went away empty handed. Fast forward 3 weeks later, I called Joel and he was great in assisting me with purchasing this whale and shipping it cross country for me. His customer service was fantastic. I would highly recommend these guys

Cute shop with some nice dishes and home decor items. I scored some cute oyster dishes here and the…read morestaff person was very friendly. A small store and a little cramped but fun to browse.

my husband bought many Christmas gifts here supporting local business, today I went to exchange one…read moreand the owner said all sales were final due to COVID. She wouldn't work with me in any way, we are locals and try to send as many people as we can there and to the other stores in the area. Such a shame she couldn't support us back, VERY disappointed with the customer service. There was no sign in the store stating the no return exchange policy.

Very difficult to get online to look at the cards and stationary at the store very difficultread more

I was visiting Falmouth/Cape Cod and I found this store during my exploration of the town. I love…read morehome deco stores, card shops, and any place with Christmas decorations! This place has all three! I certainly took my time looking around the entire store. Plenty of items to buy here, I know I bought some Christmas decorations here as well as other items because I just loved them. If I wasn't budgeting the rest of the trip, I would have splurged more at this shop! The staff is very friendly and helpful. Plenty of people were coming into the store but they helped out and rung up whatever customer was there quickly and efficiently. This was another great little shop I found in Falmouth.

It's beginning to look a lot like Christmas.... but at Fay's Antique Co-op it looks like Christmas…read moremixed in with Halloween creepiness. It seems to be closed most of the time. When it IS open, they have great deals, and the service is friendly. They have good prices for Cape Cod-themed souvenirs. They have charming Cape Cod sea glass windows- tho the building itself has broken windows. There are nautical themes, plenty of Christmas stuff. The owners are friendly; sometimes they even place free items on the sidewalk. The parking lot is kind of scary- terrifying potholes, some are poorly marked. Fay's looks, from the street, like a haunted hoarder house with Christmas themes. They are closed most of the time. Looks ghostly.

This has to be the largest antique store in the area, and, maybe because it's a coop, the prices…read moreseem very good. I was surprised at how much furniture was in stock, including a lot of beautiful bedroom and dining rooms pieces. Most of these pieces are ready to be used, clean and with good finish. Apparently some of the dealers in this coop have outstanding taste, or just very good secret sources. This is a fairly new business, and a really good addition to the antiques scene on the upper cape. I plan to become a loyal customer, since the stock seems to turn over pretty briskly.

We have been working with Bill for over 40 years. Their work is first class. He has done blinds,…read morecurtains, pillows & reupholstered chairs for us. Thank you

We worked with Bill and Ava over months to learn and decide on all our window treatments for our…read morenew build. we bought several different types of treatments covering about 20+ windows. Bill and Ava are a dynamic team. Bill could write books about all things window treatments. Ava is also very knowledgeable about their products and her superpower is organization and communication. Danny (and Chris) did the installs and nothing short of perfect would be ok for them. We so appreciate the professionalism and knowledge the entire team brought to our project. We highly recommend Cape & Island draperies.

Stopped into Nest and Feathers downtown, in the former art gallery space next to Eight Cousins. The…read moreshop itself is lovely, beautiful rugs, artwork, and children's gifts, but the atmosphere was surprisingly cold. Three female employees were mulling around and chatting among themselves and never greeted or acknowledged me. When i asked if the store was new, the response was brief and unfriendly. We had been interested in rugs and artwork but ended up leaving without so much as a goodbye. Hoping the customer experience improves, because the store has real potential.

This is a beautiful space and a great place for gifts--or yourself! Bought some puzzles and decor…read morefor Christmas gifts. So helpful and beautifully wrapped. Definitely worth a stop in.

Wanting to buy local and support local business my wife and I went to Barbis in Falmouth a few days…read moreago to buy a dining room set that we saw on the internet. No one greeted us, but we found that dining room sets were on the third floor. Lots of stairs and very difficult for senior citizens. I made it up 3 flights but my wife had to wait on the second floor. Still no sales help. when I got to the dining room area, I could hardly move around it was so crowded. What would happen in case of fire? Would we have to run down 3 floors? How does this comply with the American With Disabilities Act? I called the following day to complain and NO ONE ever called me backed as promise. Very disappointed with the store and will never shop there again.

Nice selection of recliners. Prices ok, no real bargains, but quality seems good. Service very…read moregood. We were able to get 2 chairs within the week as the 2 recliners we picked were already on the floor. . Large selection of " beach" themed furniture. Sales lady was exceptional ,gave us plenty of time to browse with out any pressure to buy.

If you are looking to patronize a local vendor this is the spot!…read more Absolutely delightful shop towards the end of Main Street. It's like a Spencer's gifts but cleaner, organized and much better curated. It's run by people who appreciate unique home and kitchen decor. They've got everything from drink mixes to vintage/weird sodas to edible bugs and local souvenirs. It's a little tight so make sure to watch the kids because it's very stimulating for little ones. Lots of funny tongue and cheek gifts. It's a cool place to find interactive gifts like popcorn flights w/ shake toppings, joke gifts, cast iron trinkets. They also sell local souvenirs w/ zip codes and names adorned to towels and stickers. I always bring visitors here and will get pickle flavored sodas for my nieces and nephews to try.

Bought a Lodge 9x13 cast iron casserole today, came to$67.99 with tax. Lodge BW13C…read more Checked Lodge website, on sale for $39.95. Checked Amazon, $39.95 free shipping. Checked Eastmans website, shows a price of $49.95 which is the actual Lodge list price. I won't buy time from these rip-offs. BEWARE PRICE GOUGERS!!

Eastman's is a private enterprise and also a community treasure. It is an old-fashioned hardware…read morestore where you can get all kinds of advice in regard to a myriad of issues. I went there the other day with a hose that had a problem with one of the ends. It took the man at the counter 30 seconds to look at the hose and another 30 seconds to fix it at no charge. It is always fun to go there and to just walk around and look at all the stuff. It has an ambience more akin to 75 years ago than today. Not only do the members of the staff want to help you, they actually know how to solve virtually any problem that you bring to them. This is one enterprise that Falmouth cannot afford to lose. It is something that we should all support.