I am absolutely disgusted and appalled by this "law firm" and I hope any one who is currently suffering, who has been in an accident completely avoids this place. I feel as though it is my job to warn my family, my friends, my social media following, a stranger of this completely unprofessional establishment. I was referred to them by BERG INJURY, in my desperation after my car accident I wanted help immediately. Seeing as though this law firm looks rather "new" I had hesitations, but would never in my wildest dreams expect this nightmare. I called and spoke to "Kristina", who i later was told was a paralegal. She quickly took my case and emailed me a form to sign which I did. She was very responsive at first in text messages, this lasted three days. I never heard back from her when Geico needed a letter of representation, I never heard back from her when I sent her my information about where my totaled car was in a tow yard, I never heard back from her when I asked to switch chiropractors. Communication was completely gone. I had to literally call the receptionist who told me "they are switching locations they are busy" and that I will be contacted the following business day. I NEVER heard from Kristina again. 10 days of NOTHING being done for me, no adjuster being sent to assess the damages of my vehicle, no calls to my insurance, no calls to my chiropractor to confirm representation. I am without a vehicle, emotionally and physically scarred from the accident, struggling to get to work. I soon realize I won't be getting any help from this "law firm" and I call and speak to the receptionist again to let them know I no longer want their "service". Immediately she put me on the phone with "Fred Sette" he immediately bombards me with excuses, claiming they indeed FAXED over letter of representation and claimed he even CALLED Geico to confirm this. He went as far as staying my insurance GEICO Is a liar. Accusing them of hiding information from me. Mind you, I've had Geico for years and never ever had an issue with them. I spoke to Geico and they told me they had received two written letters via MAIL 10 days later from Sette, they also told me they currently received a half assed FAX with only "FRED SETTE LAW" and a blank page sent to them. Take note, this fax was sent the DAY I called and asked Sette law why my letter of representation was not sent to Geico yet??? So basically if you put two and two together they mailed a letter of representation instead of faxing it, this took over 9 days to get to my insurance. Realizing how concerned I was they then quickly faxed over an incomplete fax to Geico. 10 days too late, at this point I was done with them. So back to the conversation with Sette, knowing I was done with their service he chose to "blame" another party for their mistakes and tells me he will FAX over a "letter" confirming they no longer represent me and that he will email me this as well. I called my insurance Geico the following day to confirm they received this information. They tell me they have received NOTHING. I am unable to move forward, I am unable to get anyone to look at my car because on my insurance it still states "under attorney" I check my email and nothing. I am CURRENTLY unwillingly under Fred Sette law attorney and they are refusing to release me from their services. The receptionist at Fred Sette law laughed on the phone at me clearly distressed and concerned. Meanwhile I'm physically in pain, with no car, and no help. This is truly a nightmare I'm asking friends and family to help me with this and hopefully a solution to this problem is near. I hope no one goes through what I'm going through with this law firm. Stay far away read more