I'm incredibly grateful to Polly Saefong for the care and support she showed my parents after they were involved in an accident. During what was undoubtedly a stressful and overwhelming time, Polly took the time to listen, explain their options clearly, and make sure they understood the steps available to them. Her compassion, patience, and professionalism made a difficult situation much easier for my parents and our family. We truly appreciate the time and effort she put into helping them feel informed and supported. Thank you, Polly! read more

I retained Phoong Law Firm in March for my personal injury case. Initially, the intake and paperwork process went smoothly, and I provided all the requested evidence and information. After that, I was told to wait for a referral for chiropractic treatment. Unfortunately, the process moved very slowly. When I finally received a referral, my experience with the chiropractor was disappointing. I arrived on time for my scheduled appointment after rearranging my entire morning to be there, only to find that the provider was not available. I received no phone call, email, or notice that the appointment would not be honored. Because of that experience, I informed the law firm that I did not want to continue treatment with that provider and requested a referral to someone else. There was a lot of back-and-forth communication, and it took quite a while before any progress was made. Then, two days ago, I received an email and voicemail informing me that my case had been terminated due to the delay in obtaining treatment. I was surprised and frustrated because much of the delay was outside of my control. The original provider's failure to show up and the lengthy wait for a replacement referral significantly contributed to the timeline. Based on my experience, communication and case management could have been handled more efficiently. Clients should not be penalized for delays caused by referral issues and provider availability. I hope the firm improves its communication and coordination process for future clients. read more

Been over two years since I made the mistake of hiring them. Amanda one the attorneys is a horrible person and is judgmental on something she knows nothing about and is none of her business. She threatened me a number of times to drop me which at this point I don't care. This case should have been done a year ago like I was told. This is the second time I have used them the first time they were supposed to charge 33% but charged 40. Just be careful if you decide to use them. I promise this will not be my last review. Much more to say. Thanks Amanda for being such a horrible individual. read more

This was my first car accident after 25 years of driving. My friend recommended me to Phoong Law firm and they assigned me to Miss Chi Do (my case manager). I am glad that Miss Chi handle my case. She was knowledgeable and very nice. She was on top of her works and updated me on every steps along the process. Our case was closed after several months. Highly recommended this law firm and especially Miss Chi Do as your case manager. read more

HORRIBLE HORRIBLE!!!!!! They promised me one number I didn't even receive 25% of what they said. The person/person over my case switched sooo many times it doesn't make any sense. To get any type of answer I would have to call and then still don't get an answer. Then the OLI dude had an attitude because I wanted answers to my case. I would not recommend this law firm at all. I recently had another attorney review my case and I was told that they were negligent on a lot of the stuff they were doing. They also had me going to a FRAUDULENT CHIROPRACTOR at civic center chiropractic in downtown Richmond Ca. I told them that he wasn't doing anything to help me. He literally mocked cracking my leg and shoulder. He couldn't remember what I was there for then would keep me for 2 min then send me on my way but yet I had to pay him thousands of dollars. THIS PLACE PLAYED ME AND I DONT WANT THEM TO PLAY YOU!!!! Goodluck Ps I'm still suffering from the accident. read more

See all

AMMAR SHAFIQ Thank you as a caseworker I've never been through this kinda expertness I was in a car accident and .. I can tell you that AMMAR SHAFIQ made things sooooo much better god bless you thank you read more

Lin is my case manager and has been extremely supportive and helpful during this entire crisis that my daughter and I have been subjected to. She has made the process so smooth by taking all the legal baggage off of my plate so I can focus on getting my physical health, financial and emotional health back in line. Thank you, Lin! read more

The service I received from Phoong Law was phenomenal and beyond what I hoped for. I reached out to Phoong Law while seeking compensation from being struck by a vehicle. One attorney named Wendy Phoong was exceptionally helpful and invaluable. She remained in contact with myself and provided updates throughout each stage of the case. Wendy was very patient in answering questions and explaining specific details of my case. As well as ensuring I submitted the necessary documentation and medical/police reports for my case. I received a settlement as a result of the hard work from Wendy and the Phoong law firm. I highly recommend everyone utilize Phoong Law for any injuries, accident, and other legal endeavors they are working through. read more

May L. was wonderful to work with for my car accident case. Extremely professional, efficient and kind. Communication was always clear and timely. She can relate to her clients and provided great information throughout the 6 month process. I will definitely refer friends and family to Phoong Law. Thank you again for handling my case successfully! read more

I reached out for legal assistance after facing significant challenges with the other party's insurance, which was giving me the runaround and making it difficult to get reimbursed. When I switched insurances in January 2024 due to no longer qualifying for Medical, my new insurance wouldn't cover my injuries because they were pre-existing and related to a motor vehicle accident (MVA). Frustrated with the endless hoops I had to jump through to get compensated for my injuries, I decided to seek legal help in early 2024. Despite my efforts to negotiate from $5K to $30K on my own. In early of the year before I made this negotiation on my own I wanted assistance, especially since my bulging disk required long-term medical care. Unfortunately, after much back and forth, the law firm refused to take my case, stating they didn't believe they could secure more money than I had already been offered at the time which was 5K. I can hardly walk after sitting for 20 minutes, which makes daily activities incredibly difficult. I was willing to accept a 30% cut just to have someone fight for me, but in the end, I couldn't get the help I needed. The other party claimed everything was fine and went on with their day, while I spent the day in the hospital with a totaled car. I just wanted an attorney to help me, but something went wrong, and I couldn't get the support I was looking for from this attorney regardless. So remember sometimes they won't take the case even if you don't care of the loss. read more

Wendy was great! Answered all our questions, responded to emails timely and was friendly! Never felt pressured, she explained our options. Would definitely recommend! read more

The experience was exceptional. The service from my case manager Antonio Henry and Jamie smith was unmatched. From the very beginning, my case was handled with importance. I never felt like I was chasing for an update. They were very communicative and transparent throughout the whole process. Gave me realistic time lines and expectations. I fully recommend and would use again! read more

We worked with May who did such an amazing job. She always kept us updated very patient with us. I would highly recommend

I was in an accident and needed an attorney to stand up for me. I had a concussion which caused vertigo, confusion and a list of other things. I hired Phoong Law to represent me. I never once heard from Ann Phoong herself but a guy named Ali Shafiq was dealing with my case. I kept getting billed for my medical and Ali said he handled it, I had to keep getting Ali to get my medical bills straightened out. Ali was hard to get ahold of and I felt like I was not a priority for him. He tried to get me to close the case while I was still dealing with symptoms, neurology appointments and trying to figure out what was wrong with my brain. Ali finally pressured me into closing my case. I was still going through severe concussion symptoms and couldn't talk him into being patient. I couldn't stand up for myself and I felt like Ali really failed me. I feel like he pressured me to close the case so he could get his paycheck. I'll never use Ann Phoong again. read more

You will never talk to Ann Phoong, just a face from my experience. Chelsea was the lawyer assigned to my case. The worst person to be a lawyer. The case took two years.. I had to do a lot of calls to the law firm. Towards the end, Chelsea told me if you don't take this deal and leave us we will recoup every penny we spent for this case. This is what you tell your customers? I told her to F off. Then later another person called me and apologized. His actions is why I took the deal. Moving forward I will never call this firm again. F Chelsea! read more

The staff was very informative with every step of the process. I would highly recommend this group to friends and family. The outcome of our case was very fair. The value was excellent, the service requested was on spot with quality at it's best! read more

Almost like deja vu writing this review! I was rear ended at a red light in 2021, a year later was super happy with Phoong Law winning my case. Believe it or not, I got rear ended again in 2023 at the same intersection at a red light (never taking this intersection again ever!) luckily, I still had my case manager, Amy's phone number and called her immediately, (on a weekend too!) and she immediately helped me and guided me where to go and what to do to feel better. This case was more complicated this time because we had 4 people in the car but she helped each of us get the help and care we needed and we each were extremely happy with the outcome of our case. Phoong Law firm truly is the best in Sacramento! read more

I had an amazing experience working with May Lieng after my accident. From the very beginning, she was incredibly helpful, patient, and knowledgeable. She always took the time to answer all of my questions and made sure I understood every step of the process, which gave me so much peace of mind. Communication was consistent and clear, and I truly felt supported throughout the entire process. I'm very grateful for her help and would highly recommend her to anyone going through a similar situation. read more

Great Law Firm and helpful even after case closer. Amy was a great help and always there for me, even when she was sick herself.

I worked with Joshua at Phoong Law for nearly nine months on my case. From our first conversation, Josh assured me he would arrange the necessary care and fight for my full recovery after a severe car accident. Within three days of the accident, I was able to see a chiropractor and begin the recovery process. Josh kept me informed throughout the claims process, always advising me on what to expect next. When my surgeons recommended surgery, Josh once again reassured me that he would fight to secure the maximum amount from the insurance company. He not only advocated for my health during the claim but also ensured that I would have the financial resources for the surgery and beyond. Josh followed through on everything he promised, exceeding my expectations in terms of the settlement amount. I cannot thank Josh and Anh enough for their support during such a challenging time. I will wholeheartedly recommend Phoong Law to my friends, family, and even the friendly grocery bagger in my neighborhood. Thank you again for everything! read more

This law firm is the worst. They promised I would get back the money it cost me from my accident and more. I spent a whole year dealing with them and it wound up costing me $5,000. They are lazy and unprofessional read more

Big thanks to Amy for helping me with my case! She was patient and helpful and was there to answer my questions whenever I needed her. She was able to cut down my medical bills by nearly 50% surprisingly so I received a much larger check. Will reach out to her again if needed and recommend to my friends and family. read more

I highly recommend their services, they are very professional and care about their clients. Austin was great! Communication was excellent and always fast, which made the whole process feel so smooth. He was professional, clear, and very supportive throughout. I really appreciated how easy he made everything. read more

We had a car accident last year of October, but until now I'm still waiting for the update. The worker who handle our case Jade is hard to reach. And until now i don't now if our case is still on going coz i don't think if my case worker still have a plan to work on it. I hope Ann Phoong can handle our case and update us on whats happening and help us to move our case on going. read more

I thought I was making a good choice by hiring Phoong Law since they have good reviews on yelp and google. However, don't make the same mistake and look elsewhere! To keep this as short as possible, they completely deceived me and from reading other reviews I'm not the only one. I was told multiple times that I would not be responsible for any medical bills. Received a call today from 2 people I had never spoke to previously that they would be dropping my son's case even though they took the case obviously informed of all the details. I had multiple questions where the insurance claim stands currently. The 2nd person I spoke with was so extremely rude having to answer my questions. It was the first time I experienced that when talking to who was handling my case and I wasn't even sure why.. of course I have questions. When I again mentioned medical bills to her, I now am not getting a straight answer. The answer I always received when asking that question previously now today they would not confirm and admit to telling me. Multiple times they told me, no I would not be responsible for any medical bills. They communicated a lot through text and I again asked if I would be responsible because I decided I would not take that risk if so. I clearly have text messages that state I will not be responsible but now talking to them today they can't give me a straight answer and pretty much steared around having to answer. Basically completely lied to me.. I guess what did I expect from attorneys. Hire honest legal representation and Phoong Law is not in my experience. Honestly if they would of called me today to inform me they were dropping my sons case but were happy to answer my questions and reassured me any bills are not my responsibility, I would of been fine accepting that. read more

Phoong Law - Screenshots - Personal Injury Law Near Me - Sacramento, California

See all

My case with Phoong Law went smoothly; it was very good. May Lieng was very professional; she wrapped everything up at the end. She made sure everything was taken care of and worked with me. I would recommend this law firm to my friends and family, and I would go back if, God forbid, I have another major accident again. Thank you Phoong Law for all your work and dedication. I highly appreciate it. read more

I would highly recommend Phoong law!! After being in my first major accident & not really knowing what to do they were right there to guide me along the way, I thought it would be an open & close case, seeing the other party excepted 100% responsibility but after going back-and-forth for two years & going through a deposition & then having to meet with a mediator to help us resolve our case, we finally came to a settlement, my lawyer Chelsea was always there if I had any questions & also helped to prep me for the deposition read more

Phoong Law - Personal Injury Law Near Me - Sacramento, California

My finance and i got into an accident last fall. When the case was hand over to Chelsea and anthony they were professional and worked quickly to close out the case. read more

Would NOT recommend. Very unprofessional. Still waiting for my reimbursement from a car accident in 2023. Resolved, BUT received two duplicate checks and two non-functional account numbers from the law firm. Still waiting for final payout. read more

When you first call, you will speak with an intake person who will be very kind and concerned. Then, an evidence collector will contact you. They over promise to get you to sign up. I was promised Alex Phoong, a senior lawyer. Then was assigned another who had was clearly unprepared for a public entity case. He was brusque and mean and couldn't grasp the intricacies of the people involved. incredibly hands off and removed. Provided no guidance, barely communicated even with time- sensitive public entity case (wasn't even aware of the multiple deadlines). Even admonished is for not being more hurt and being unwilling to perjure ourselves just to make more of a profit to make it "worth his time" ( the lawyer's). Then we got switched to an even worse, horribly incompetent lawyer Amanda Schuchardt . She was just plain incompetent and nasty. She refused to release our case file even digitally for three weeks after we left the firm and got other representation . She claimed there was only one deadline in the case 6 mo the out and that made it ok! When I asked for it again, she called it harassment! There is zero communication in this firm itself. Even when we left the firm, the case manager called three weeks later claiming she hadn't heard from us! Amanda Schuhardt hadn't even updated her that we left the firm and were no longer on her case load! Then , Amanda had someone else's personal cell phone in her professional signature line (who had left the firm). She was impossible to contact, negligent with our case deadlines (kept saying there was only one ), evasive , rude, incompetent, and highly unprofessional. They did not inform me of many important issues at play like deadlines, how legal guardianship works for minors (and I have a 16.75 year old with a long term case), and how to navigate working for the defendant. They gave me stress not protection for my Injured son. Do your research there are much more adroit and professional legal services. Lack of integrity and completely unknowledgeable. Lack of genuine concern for client. Lack of professionalism. There's a reason they have to advertise so much. read more

Big Thank You to Wendy Phoong for helping me out with my accident case. she and her team worked diligently on to get what i deserved.

I retain her service last year after a traffic accident in which I was rear ended. since then I have not been in any regular contact with the attorney. I have on a number of occasions texted my assigned lawyer who rarely returns my text or phone calls. I still don't have any idea if I am still being represented by this agency. I would not recommend this agency. They are not reliable nor are they trustworthy read more

PHOONG LAW represented me when someone ran a red light and totalled my brand new car. I was taken to ER , with injuries. I knew I needed good legal representation when I found out my insurance covered the Depreciated amount of my new car that was totalled ( it was considered a used car at that point) . I needed to pay $10,000 above what insurance covered just to buy a replacement car. PHOONG LAW was not only compassionate for my loss, but went to work right away to expedite all necessary steps to file legal claim and put my mind at ease. Alexis was outstanding at keeping me informed and up to date on the status of the suit. I can't say enough for Phoong LAW as they handled everything quickly and efficiently. Thank you read more

Better communication needed, they used to be better but I feel they have some new case managers or whatever changes they have been doing is not working. Communication is the key between an attorney and client which they don't have anymore. I will not be using them in the future. read more

I had a very positive experience working with Anh Phoong and her law firm. From the beginning to the end, I felt that Anh Phoong had my back, no pun intended :-) During our initial interview, she listened attentively and sympathetically to the details of my case, rendered an honest assessment of the situation, explained clearly the steps involved in the lengthy process. Subsequently, she kept me updated with status of my case through timely phone calls and emails. Her communications were always clear and concise. She ultimately negotiated a fair settlement, and helped bring good closure to an otherwise terrible experience. I am glad I chose Anh Phoong and her law firm, I definitely recommend her as a personal injury attorney. read more

Phoong Law handled my personal injury case like champs! I tried dealing with the insurance myself and their offer was very low, Phoong Law and specifically Veronica was able to more than quadruple my insurance settlement! Everyone was very professional and attentive to my needs. I am 100% satisfied with their work and give them my highest personal rating. A++++ read more

Great law firm with and Kellan to make sure your Accident needs are taken care of to the most possible with integrity and heart what you have endured. Appreciate them! Best, Matt McKenzie read more

If I could give a zero star I definitely would, I've been dealing with a case since January of 2024 and now I'm on my third case manager, they have bullied my significant other into signing something she wasn't comfortable with and now they are saying our case is too low and isn't worth their time so they are dropping us without any explanation and with a promise that there going to find us another attorney. (I doubt it) All the case manager we have had don't know what they're doing, very unresponsive, and rude to us. One case manager would tell us one thing and the other would tell us something different making it very confusing to decide on. ThIs company does not care about their clients and it shows! read more

I got in my first car accident, and a family member recommended me to call their office. When I got into the accident, I was 19 and I had no clue on what I was doing regarding contacting my insurance company and how to navigate the accident. Anhi helped me tremendously. She was patient and thorough when guiding me through the process of filing a claim and making sure that I was being represented properly. She constantly asked me about my physical status and made the whole thing with my case super smooth on my end, keeping my contact with insurances to a minimum. I appreciate everyone's time from this office and will definitely be able to count on them for any future issues I come across! read more

Phoong Law, Well What Can I Say? Phoong Law Took Care Of Me All My Questions Were Answered Every Time. Everyone Who Worked On My Case Made Sure I Was Ok And All My Medical Bills Were Taken Care Of. I Appreciate All The Support They Showed Me. Thank You Again For Everything. Ms. Vance read more