Worst service we have ever experienced. The Amazon printer isn't working, so we couldn't print a…read morelabel. Waited in line to ship the box. When we finally got to the counter, the employee yelled at us stating "the box isn't ready, there is no label!" Isn't this part of your job? Even worse, it was one of the managers. I hope he doesn't treat his employees like he does the customers.

I'm updating this review after having used this UPS Store location two more times…read more Unfortunately, they lost a star to go down to three stars. These past few times, they've done what they should have: they acknowledged me fairly quickly, took care of my need, However, they didn't have a great attitude about it. The workers were younger and didn't seem happy to be there. Like I said, they did their jobs, but sure not with a smile. I also had to come here because UPS declined to deliver a package from Amazon to me for some reason. They took it to this store instead. They didn't leave any notice at my house; the only way I found out was through Amazon, and then I had to come here to get the package. Not sure what the issue was, but it would have been nice for them to deliver the package or to let me know somehow the package was at the store. Not sure what's going on here. Not my favorite place, but they are certainly "good enough." Previous review: Folks were courteous; I hardly waited in line; they printed out a receipt without my needing to ask for it. My wife dropped off a package here earlier that was too heavy for her to bring in, and they gladly came out and got it for her. Talk about over and above! The only reason I'm holding off on giving the fifth star is because I haven't used these guys but twice so far. However, both times thus far have been very good. They keep it up, and the fifth star is inevitable.