During my time receiving therapy at New Beginning Counseling, I saw Kathryn. I noticed that Kathryn…read morewould double charge me for one session (this continued for all of our appointments), and when I mentioned this, I was refused a partial refund. She also charged me for the free 15 minute consultation. She was 20 minutes late to the meeting, and she charged me for this time. I also agree with Teneshia's review. I felt similarly that Kathryn was not necessarily doing the job of a therapist but rather the job of judging. I felt Kathryn was often on her computer or phone, tuned out of the session, and she failed to be an active listener. To me, it felt like Kathryn valued doing minimal work and getting paid as much as possible. I have gone to other therapists before, but this was by far my worst experience. The customer service was poor, and the therapy provided...Let's just say I wouldn't consider it therapy by any means. If I were a potential client searching for a new therapist, I would avoid this practice as they are more concerned with milking vulnerable clients for money rather than providing a good therapy experience.

Let me start by saying that I had a consult, which is only supposed to be 10-15 min. which isn't…read moreenough time to know someone or what they struggle with. I had a meeting with Kathryn Alabi who, I guess is the owner of the practice. Cool, great, awesome. While I initially looked forward to this consult after reading her profile on Psychology Today I would say I was severely disappointed. Making assumptions, judgments, and unfounded accusations is not trauma-informed. I am allowed to advocate for myself. I also don't think feel that it is appropriate to talk at and down to someone. Communication is key and it takes two, but I digress. I think she thought somehow I wasn't aware that I know how therapy is supposed to work. Or that I was somehow one of those clients who is uneducated about Mental Health etc. Whatever the case may be, going to school and or taking trainings does not mean you are able to apply what you learn from books to life that takes time and experience. Another note some people just do the job for a paycheck. Not because they have empathy, compassion, or understanding. I think clients should be careful paper can look good when it's just inflation or ego and it is important to know the difference because it can do more harm than good especially when entering therapy for the first time. Therapy is a learning experience both for the practitioner and the client. In a way; like art it is subjective not all ideology, rules, or systems are going to apply to all people or situations. It is important for all parties involved to be open in the situation. Being a therapist the assignment is not to tell someone what to do how to live or when they should be past something. It is to guide, reflect, validate, actively listen, give feedback, create safe spaces, educate, help in making informed decisions, create a space where clients can feel heard and seen, be a sounding board, etc. Not everyone is for everybody so I completely agree we would not be a good fit while I am more than sure the other therapists at the practice are worth looking into and researching. While I am constantly looking for was I can grow, expand my knowledge, reflect on self, and improve my overall wellbeing, I am not willing to continue in the search.

Dr. Kris Bronson has been a colleague with whom I have consulted about our clinical practice…read moredelivery and management for about ten years now. I have always valued her clinical opinion and experience as thoughtful, knowledgeable, as well as professionally and ethically bound. I am confident about referring potential clients to her, particularly for career counseling. She is compassionate and skilled in her field; she collaborates with clients, empowering them to move forward in their lives.

I was a student at West Chester University where Kris Bronson taught two graduate level counseling…read moreclasses- Theories of Counseling and Career Development. Dr. Bronson was an excellent professor, demonstrating competence and knowledge subject matter for both courses. She provided instruction from the textbook, guest lecturers, in-class small group discussion, in-class projects and projects out of class and provided a well rounded experience. Years after my classroom experience with Dr. Bronson, I attended a Mindfulness workshop she facilitated. The workshop was transformative- she provided attendees with research based information along with demonstrations of Mindfulness practices. I attended a refresher workshop facilitated by Dr. Bronson a few years later and brought two friends I felt could benefit from the workshop. I highly recommend Dr. Kris Bronson based on my experience as one of her students and someone who gained a transformative experience from her Mindfulness workshops.

Dr Yacoub is great. He really takes his time with me and remembers personal details about my life…read more He always asks about my boyfriend and he takes his time explaining things. However, this office has some shady billing practices. The company that handles their bills disguises their phone number to make it look like you're receiving a call from the doctors office. Once you call back, you are forced to stay on hold for over 30 minutes before you even find out what the call is even about. When I questioned the rep about calling, he said I owed $150 from over a year ago. Never received a bill and I pay my copay every month. When I questioned the rep further he said oh never mind, "disregard the call" and it looks like I have a visit that was never sent to the insurance and they will send my account over to accounts receivable to sort out all my payments. Forty minutes of my life that I'll never get back. And they woke me up after working a 16hr shift! To say I'm a little irate is an understatement.

My therapist was on their phone for most of our sessions and the billing practices make me want to…read morescream. I was charged for sessions almost a year after I left the practice and am still trying to get the billing issue cleared up but they won't return my calls or give me any answers. DO NOT GO HERE, find a different therapy office that will actually help you and not make your problems worse.

I have been having a great experience with Marc Weisburg. He is a very caring professional that has…read morebeen working with me to lessen the effects of medically induced PTSD. By providing tools and techniques to deal with stressful memories and situations, he has been helping me live a less stressful and more joyful life!

From the owner: I've been a psychotherapist for over 10 years. I work with teenagers and adults. My specialties…read moreinclude, but are not limited to: Depression, Anxiety, Energy Psychology, Individual Therapy, Family Therapy, Trauma, PTSD, Substance Abuse and Addictions. I also specialize in helping some people recover from stress overload and mental breakdowns so they can return to work.

Peak Potential Counseling, in my opinion, offers a blend of professionalism and genuine compassion…read more My sessions give me relief, clarity, and validation. The help with navigating my emotions more effectively has been a game changer. I also love that my visits are virtual which helps with my already chaotic schedule. Thank you PPC!

From the owner: Welcome to Peak Potential Counseling, LLC! My name is Maryn Penning and I am dedicated to helping…read moreyou achieve your highest potential and live a fulfilling life. I believe that everyone has the innate ability to grow, heal, and reach their goals and I am here to support you every step of the way, whether you’re navigating a challenging moment or striving to enhance your overall well-being. I understand that beginning therapy is a significant step, and I am committed to making this journey as smooth and supportive as possible. Your well-being is my top priority, and I am here to provide guidance, encouragement, and practical strategies tailored to your unique needs.