Almost everything was good except the pricing giving 3 stars only because they were really quick…read moreand professional to finish the job, i had to call in for the main house drain cleaning which is about 30 ft long and very easy to access, and it took only 15 minutes to clean,but the rep told me there is a flat fee of 650, i asked how come?! what about people that have a100-150+ ft drainage pipes, he said same price.15 min job $650 this is a robbery

Out of all the plumbers in the area I called, Roto-Rooter is the only one who would show up right…read moreaway. I had just moved in to my house after it was being fixed due to a fire a year ago. The guy was super professional, and knowledgeable. I ended buying their very expensive "maintenance" liquid mix and it works great. The whole thing came to $700 which was shocking to me. I knew my ins co would pay for it as it was related to the fire incident and not having had water running through the pipes for a long time. If I had been responsible for the invoice, I would've freaked out. That's why I knocked off a star. So yes, they are good, reliable and guarantee their work (the guy came back a week later to fix it again at no charge - not his fault, it was bound to happen due to the severe clogging) BUT they are super expensive. Before asking them to fix your problem, ask for an estimate.

My condo was water damaged by my upstairs neighbor's overflowing bathroom sink. The water soaked…read morethrough the bathroom ceiling & fixtures. Soaked through the inner & outer walls of the linen closet. Water seeped under & on top of the hardwood floors. MA Restoration arrived within an hour to start remediation. The team brought in giant fans, drying machines, plastic walls to contain heat, removed wet wooden floor. Within a week or so it was determined there was no mold. After my insurance adjuster completed his appraisal of my heavily damaged unit, I hired MA Restoration to do the renovation work. I cannot say enough positive things about Steve Karas and his team. They are all craftsmen. They take pride in their work, they are no nonsense. They are polite, respectful, trustworthy, dependable. Always called before they arrived. Always on time to start the day. I know this because I met them every morning at 7:30. No radios, always neat, always cleaned up at the end of the day. Steve was always in contact with me regarding start dates of the renovation. He always checked with me to see if dates fit into my schedule. Steve was always available to take my phone calls or texts or to return them. He explained the renovation process step by step. Answered all my questions, no question was too dumb. The renovation was done in 2 parts. First, the bathroom. Steve had to acquire a building permit to do the renovation. Steve's team removed bathroom ceiling, celling fixtures, and linen closet walls. Old insulation was removed. Replaced with up-to-code fire wall insulation. Building inspector checked on the progress. Everything was replaced and painted. Building inspector signed off on bathroom renovation. Second project was much bigger: living and dining room, kitchen and foyer. I had about 800 ft of floating hardwood floor installed at "diagonally" throughout the 800ft of space. Lots of angles in condo which meant a lot of cutting. Another great job. Very efficient workers. John and Chris are both great workers. They arrived promptly and immediately started to relocate all my furniture to other areas of my condo. Very organized. Very careful with all of our furniture. With empty space they were able to remove all the wallpaper, and then remove about 800 ft of a floating hardwood floor. They very carefully removed all the quarter rounds. On another day, they moved my 3 kitchen appliances to another location. Nothing damaged, all very neatly done. All flooring & wallpaper removed. The painting crew did an outstanding job. Sanding and priming the walls. So smooth. They had to paint with 4 different colors. One color for ceiling, a second color for the crown molding, chair molding & baseboard, a third color for the upper wall, and a fourth color for the lower wall. Also had to paint the quarter rounds that John and Chris replaced. I had a dark brown window seat painted the same color as the trim. Doors had to be removed, primed, painted, and replaced. Excellent work. Cleaned up after themselves. John did a very professional job on the wooden fireplace surround. Used the same flooring material. All cutting of the boards was done outside the building. I did appreciate that fact. When all work was completed, Chris & John replaced all the furniture, appliances and area rugs. They neatly stacked the excess wood flooring. Steve and his crew are talented, efficient, thoughtful, don't take short cuts, use quality materials, dependable. I highly recommend them.

If I could give MA Restoration a sixth star I would. I cannot recommend them strongly enough to…read moreanybody dealing with the awful situation of water damage and mold. Brian from MA Restoration returned our call and scheduled an estimate visit quickly. He was very professional and thorough with his explanation of the process and timelines. The remediation team led by Manny was also top notch. They kept us up-to-date on progress, and were really thoughtful about entering our home during a world health pandemic. The results really speak for themselves. The remediated area looks brand new (and although I wouldn't) you could eat dinner off of the subfloor. MA Restoration came highly recommended to us from our plumber, and after this excellent experience, I can see why.

Joe came out to consult on our house, and was very honest and professional during his visit. He did…read morenot try to upsell us on unnecessary services, and we found him very knowledgeable. Highly recommend

Mr. Mold Killah was very professional and affordable. He did such an awesome job!! I highly…read morerecommend him!!

Chris and Bethany McDonough of McDonough Environmental Services super, super cleaned our old (126…read moreyears), dank and dirty fieldstone basement as well as cleaned the back addition of the first floor of our house. They did an absolutely AMAZING job transforming our basement into a clean, bright space without mold. I have health problems (likely mold related) and this was worth every penny we paid. Our basement is now clean and dry - probably for the first time in its entire history. Our first floor has also benefited from the extra dryness coming from below. On top of everything they did for us, they are a kind, caring, delightful couple. They showed up every day on time, kept us posted as to everything they did and went above and beyond all expectations in being helpful. Highly, highly recommended. We'd give 10 stars out of 5 possible if we could.

We had a great experience with McDonough for our air duct cleaning. From the first visit through…read morecompletion of the job we were very happy and impressed with the professionalism and friendliness that is so hard to find these days! They were on time, completed the job quickly and helped with some special accommodations around the house. We couldn't recommend McDonough Environmental Services more!

I rarely leave reviews, but Adrian and his crew were absolutely fantastic. They took down our…read moreasbestos siding on our big old 2-family in no time at all. Their communication was great, their crew was a well-oiled machine, at no point did I get the impression they were cutting corners on safety, and they left the site spotless. They dealt with a very difficult section of material over a sunroom with no complaints, and they worked well with our neighbors and our shared driveway. My tenants were happy, too. And even though I don't usually go with the low bidder, they were 20% less than the other quote I got and seemed easier to work with. I only wish they did construction, because I'd hire them again in a minute if I had the chance.

I don't have enough words to say how amazing Adrian and his team were. But I'll add one more voice…read moreto repeat all the glowing reviews here and on Homeadvisor -- as many others have said, Adrian was timely, communicative, incredibly professional, and all-around pleasant to work with. We were in the middle of a big renovation and because of our poor planning, we didn't do an asbestos test on our ceilings until after the kitchen had already been half-completed. When the asbestos test came back positive, we put everything on hold and had to scramble to find somebody who could competently remove the popcorn ceilings. Since the popcorn had been sprayed directly onto the concrete ceilings, it would have to be manually scraped off, and the first contractors we interviewed quoted us almost $18000! Adrian is licensed and after a quick inspection he gave us a very reasonable quote for a third of the price. We checked his license number on the public record of Massachusetts asbestos projects (https://eeaonline.eea.state.ma.us/portal#!/search/asbestos) and everything checked out; he's worked on lots of projects in Massachusetts and his reviews were excellent, so we decided to hire him. Since we were evacuating the apartment anyway, we also asked him to do some odd jobs he was here -- a new paint job, new vent fans and lights for the bathrooms, and repairing some damaged walls. His team did a great job and left the space very clean and looking like new. During the project he sent regular updates (with pictures!) over text, to let us know how things were progressing. While he was replacing one of the bathroom vents, he found out that there was not enough space in the wall for the new vent we had purchased. He texted me right away and after we discussed a few options, he figured out a way to rearrange things so that the vent would fit in a different spot in the bathroom. In general, it was super easy to get in touch with Adrian if we had any questions or requests -- he responded to texts and emails within a few hours, if not immediately. He was also very prompt in sending all the city paperwork, licensing, and insurance information that the building's homeowner association and management company needed to approve the project. When my family found out about the asbestos we were incredibly stressed about managing and paying for the abatement, and Adrian really made the entire project as simple as possible. All we had to do was tell him what we needed and he got everything done, within our budget. We evacuated the apartment and came back in a week when Adrian was done, exactly on schedule. All in all Adrian was a pleasure to work with and I would wholeheartedly recommend him to anybody looking for a competent, punctual, professional, and reasonably-priced asbestos abatement.

Beware of this business!! ServiceMaster Restore completed…read morewater damage remediation on ~200 sq ft of my condo in summer of 2024, but the process took 4 months for what should have been a simple job. They failed to perform work they billed for, which led to mold growth, and it took another month for them to return and fix their mistake. Over a year later, they are now demanding payment without providing an invoice for insurance or me to review (neither an Xactimate or TradePro estimate for $10K of work), while threatening interest charges and property liens. Despite advertising that they work with insurance companies, they refused to coordinate with mine. Very frustrating, lengthy and unprofessional experience. I'll post again if this is ever resolved! Please note the workers were helpful and respectful of me and my property, the billing and project management process are just horrible.

My parents had a fire on January 1, 2022, and we hired Service Master to clean smoke damage from…read morethe furniture, dishes, silverware, glasses, clothing, etc. From start to finish, this company was a nightmare. From the moment they twisted my parents' arms to sign on the dotted line (at the scene of the fire, no less), to the lies the salesman told (we take care of *everything*, you will not need to do a *thing*, just sit back and let us do everything), to lack of communication, to the delivery of items back to the house. Mom's large china hutch was moved out of the house by movers for fear of breaking it. Eleven months later, it was delivered back to us - and it had not been cleaned! It was still black from soot! We went around testing the other furniture and while the flat surfaces were cleaned, none of the "nooks & crannies" were touched - still black from soot. We requested that they come back to do the job, and no one is calling us back. STAY AWAY FROM SERVICEMASTER!!

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

Highly recommended... From the beginning to completion of the work we received a great service!…read moreKevin was very professional, took the time to explain the entire process of asbestos removal, his team was in time and did an excellent job.