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    SERVPRO of Ogden

    5.0 (1 review)
    Open Open 24 hours

    Services - SERVPRO of Ogden

    Biohazard cleanup

    Carpet cleaning

    Damage restoration

    2 More Services

    Deep cleaning

    Mold remediation

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    8 years ago

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    The Disaster Company - Fire Clean Up & Restoration

    The Disaster Company

    (14 reviews)

    We have a brand new home and due to some poor construction led to a flood in our first floor into…read moreour basement. All flooring, walls, insulation, and even some cabinets had to be removed/replaced. As a young couple with their first home, this was a very daunting, terrifying, and stressful experience. A lovely lady on call came out and chatted with us while we were in tears at 1AM in the morning and sat with us until the clean-up crew arrived at 7AM. She discussed our options and they worked with us on financing, and even capped the price regardless how much more they'd do to the home in clean up. We got a plumber out to stop the problem shortly after it happened and I immediately worked on mopping up water long before anyone clean-up-wise showed up. By the time they did around 7, I had most of the water cleaned up (that was on the floor anyway). Other than the sensation that some of the workers felt "done" with their work on the house (and left behind a broom lol) towards the end of the clean up phase, I could not recommend this company more. We were going through a heat wave and not a day that had passed that week was less than 100-105 degrees, and they still worked their butts off. I'd be "done" too! They put fans down after sanitizing the construction-floor several times and the fans plus a dehumidifier and air scrubber were in our basement/first floor for about 4-5 days. We turned the fans off at night so we could sleep, and would just turn them back on in the morning. They let us know that could elongate the process, but it sounds like it didn't hinder it too much. They verified the moisture levels had gone down to a healthy range before removing the equipment, and it was definitely a breath of fresh air/relief when the fans were gone - I did not realize they'd be so loud! But it makes sense. Everyone who came out to our house to help during every process was so caring and genuinely wanted everything to be rebuilt better than when they left it (Which wouldn't be too hard), and boy were they right! The insulation was put in with more care and precision than before, the walls look great, and the flooring is an upgrade to what we used to have and far higher quality. I couldn't be happier with the reconstruction - they're moving as fast as they can given they seem stretched thin right now, but come out as often as they can to continue work. The project manager who is overseeing our rebuild is probably one of the most hard working, genuine, caring, person I have ever met. Same to the lone wolf who did all the dry-wall, mudding, and sanding. Absolutely amazingly hard working people. ___ Long story short -- with all companies you'll find "bad eggs" or people that don't work as hard as others. That's frustrating, yes, but in the end I wouldn't peg it on the entire company in the slightest. I'd only peg my frustrations at those individuals. The Disaster Company has seriously taken care of us during this process. It's been about a month almost since the Cat-3 Flood and we're nearing the final steps of our rebuild. All should be done in a week or two! You can discuss financing options, and PLEASE be kind, open, and honest with those working hard on your home! While your situation may be rough right now, it does not warrant you being rude or mean to those just trying to help. These guys came out at all hours of the day to assist us, and even when they didn't need to and just wanted to lend a helping hand before going home for the night. One of the best Utah companies I have ever had the misfortune (because flood) and pleasure of working with haha.

    This company is not honest and when they're caught they make excuses for it. They charged over…read more3000.00 dollars for things they didn't do or buy. They weren't the only one, my insurance company didn't pay attention to the bid something I didn't see till the end of the job. Why you may ask is disaster company sent the bid direct to the insurance company which approved it. We saw it after it was paid, lesson learned, do not let any company do work till you view the bid.

    SERVPRO of Ogden - carpet_cleaning - Updated May 2026

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