This company is horrible. They were eager to do my small ceiling replacement job in between the storms this summer and were scheduled to come out on 8/19. They went so far as to tell me that I may have mold in my ceiling so they would bring a mold scrubber. The day before they were scheduled to come out they called to tell me that "my ceiling didn't need to be replaced" (pieces of my ceiling were hanging down due to water damage yet they were telling me it didn't need to be replaced) and I would be better off just finding a drywall company to do the work. I had been trying to find drywall companies prior to contacting them but no one would take the job because of the mold risk. I explained this to them and said that their representative had thought the same. They told me that my ceiling was dry and they bring a mold scrubber to every job. There had been a very major storm the week before and many people had flooding again so if I'm reading between the lines, they were willing to do my job when they didn't have other work to do but as soon as they could make more money on someone else's job they left me high and dry. The woman who called me said she would check with another company for me and see if they could help me out but of course it's been 3 weeks and she hasn't called back. Also; I explained that I had cleared the entire room in preparation for them to come and her response was "well I guess you can move your furniture back." Horrible, horrible customer service and zero compassion. read more

I used SERVPRO of Canton in July after a flood created two inches of water in my basement. Due to rough times everywhere, it took me a month to get the water out. Then I called ServPro for the mold issues. They were AMAZING! Very professional. Stephen Smith is the project manager who came out first. He immediately scheduled his team to come out. When they showed up, it was like a light at the end of the nasty tunnel in my basement. They were quick, very professional, and went beyond their job requirements. I appreciate them so much and could not recommend them more. Through my basement issues I have dealt with several contractors for various things, and SERVPRO is the only company I can honestly say I would reccommend to a friend. read more

Water damage in kithen that ran down to the basement. Servpro prefessionals came out immediately and dried everything. The crew doing the renovation did excellent work and were very friendly and professional. I would highly recommend them - we are so pleased with the results. read more

5 stars isn't enough for this company. They deserve a 10! We came home from a 5 day trip to find the water supply line to the toilet in the master bath had broke and was spraying water for probably 2 or 3 days. We called ServPro Canton (recommended by insurance agent). They said someone would be here at 6:00 p.m.. Promptly at 6:00 p.m. the ServPro clean up team arrived and immediately started the clean up process. They worked steady until 11:30 p.m. getting dehumidifiers and fans going to start the drying out process. These guys didn't slow down at all even after putting in a full day of work. Since we were so impressed by the cleanup we decided to use ServPro for the repairs. We are SO impressed with the work done. Other than we had to get new tile in the bathroom and new carpet in the bedroom and den the finished project looks like nothing ever happened. Thank you ServPro of Canton!!! read more