We came home after a vacation to find that a slab leak had flooded our living room and kitchen. I…read morecalled Flood Masters, and within 90-minutes they had arrived and were working to dry things out. It's not a pleasant experience, but they set up and left the equipment needed to do the job. They were responsive and friendly, and the cost was less than expected I hope you never need them but, if you do, call them.

Prompt, professional service for our flooded building and subsequent demolition of damaged walls…read moreand ceilings. Juan was great to work with and provided regular updates and photos of progress. Would highly recommend.

They were supposed to show up at 2pm, at 2:45pm I called to see where they were. Was told they…read morewould not be able to make it. Did not receive a call that they were going to be late, or an apology. Would not reccomend.

This week my air conditioner broke and it was unbelievably hot of course. I tried to go through my…read morehome warranty, Choice Home Warranty, and they couldn't find anybody to send out that would work with them. I called HVAC experts and they came out that day. The repairman was at our house until after 9 o'clock at night and he did a wonderful job repairing our system. We also had mold growing in the unit and they cleaned that out and disinfected it with a product that will keep it from growing back. The office staff was amazing to speak with. They were so sweet and professional. The techs that came out were very respectful and answered all my questions and did wonderful work! I would recommend them to anyone who needed air conditioning/heating work! Great company!

was very nice and knowledgeable and was able to tell me what was going on. She changed my air…read morefilter and then she went up in the attic and found something that should've been connected that was disconnected so I'll need to get that fixed but I appreciate her pointing things like that out to me so we can have our running efficiently.

Basin Roofing came over and walked the job. I had another quote so I had an idea of where I needed…read moreto be at. They were able to to mach the existing quote and all some more vents to the price. They were more than fair and as a bonus, they even brought me doughnuts the next day. They were clean and paid attention to my surrounding yard, no trash left behind. Thanks guys, you made it easy!!

Basin replaced a new roof on my house in mid-July.. James started the job within a week and his…read morecharge was less than what insurance paid. He also replaced rotting wood and damaged window screens. He clearly communicated each step of the job and was easy to work with. Good roofing company!

Brenna went above and beyond the call for our house in Midland! Renters moved out and buyers…read morerequested to have the house and carpets cleaned. Brenna said they could handle both tasks. Terrific, only have to deal with one company! The day came for her to clean the house and there was no power!! I told her i would have to call the electric co and re establish service. She went and got a generator so she could clean that day! Thank you!!!!!!

I have used a couple of other cleaning services and have had issues with punctuality, cleaning and…read moreprofessionalism. These ladies are pretty punctual and communicate if they are running late. They are friendly, professional and do a great job. I would definitely recommend them for your house cleaning needs.

There is no way to sugar coat this unprofessional experience but to honestly say that after paying…read more15k, its been a repeated nightmare of what we have had to go through. First, the installers worked really late, up to 11pm several nights. The installers cracked the ceiling where one of the air returns is and it was never repaired. They showed up at very inconsistent times that caused an inconvenience. Its been 8 months now since the installation and we have had to call 5 or more times. We recently had a major leak that caused a 6x6 area that ruined the kitchen ceiling. Come to find out the installers did not install the unit correctly. The unit was tilted and leaked causing the damage. They also did not install the PVC pipe properly that allows water to flow outside. After bringing this to their attention, they sent an unexperienced tech out that cut a hole on the outside of the house into the siding. It looks terrible. It took them over a month to send someone out to make the repairs after we had to call a lawyer to send a letter to make them accountable just to have them complete the work. We also had to file a home insurance claim that sent out a water restoration company to detect any water damage an that no further water damage was in the ceiling or walls. We found out during this process of the water inspection, he had to enter the attic that most of the tubing was slumped over the rafters that was causing low to no air flow to most of our rooms. To this day, we have poor air flow in half the house. We have over 2000sqft home. And to make things worse, they do not communicate, they promise to show up and keep you waiting. These crews have shown up as late as 10:30pm. We unfortunately referred them to family who has had the same issues of non-communication, no one will return their calls. I know they are busy but this is ridiculous. I would have rather paid 2x more to have had dependable, trustworthy services. Please choose carefully especially for a new installed unit. This all has been an unfortunate experience but definitely a lesson learned.

Not sure who I did business with but the person who installed my unit used this company's name. I…read morewas totally unaware that it was not his business of which I am I'm still confused as who took my money for this unit As I paid him in cash. And the price was great but was changing during installation And my receipt did not reflect the price I paid of which I had to tell him to change it. That should have been a red flag from the start. I Had my unit installed in March 2021. The following month my unit had low quality of air in some rooms and then it completely stopped working. It took several calls for this person to respond and when he did I had to wait days to have it serviced. I figured they were busy, however, the day of my unit being serviced. I got the feeling i Was placed on the back of the list as I was explaining to the service tech of what had happen to my unit not working and had no heat for several days. The tech person became concerned as to why I had not called as soon as it gave out. The tech service men were not the problem it was the person who took my money that provides terrible services and communication with being placed as last due to the outside location I am in. The location or the drive was not a problem when he wanted my service to install the unit but as always you get what you pay for. On January 3rd, I had the same problems low quality of air and again it completely stopped working. I called again to have it checked out. Once again it took several calls as I waited for him to show up the days he stated and failed to come by. I then called the manager of this company to inquire of this person to service my unit due to the ongoing of messages and failing to show up on the days stated. The manager was on top of it. He assured me he would relay the message to get my unit serviced. I truly believe the manager is not aware of what is taking place and how his company is being affected by this person. after, it was serviced a few days later, I received a courtesy Call from the this person who installed my unit and once again the air quality was poor in the same rooms as before. Again, This person stated he was driving by over the weekend to a near by town and would come by to check it out. Once again, No show or courtesy call, kept me waiting as other visits of coming by to check my unit and not show up, I would have rather done business with manager of this company instead. I do not recommend the person who installed My unit. Its better to contact the manager of this company for a new installation or any issues you may have with this person In using this company name. I'm not going to give out his name but I'll let management deal with him.

Advance has done great work for me. They clean my carpets regularly. The guys who come to clean…read moreare all very nice and do a good job. I have used other companies that have not worked out as well. I recommend Advance!

Clearly the best, honest carpet cleaning company in town. I will post before and after pics of…read moretheir work. They use their water and power. They arrive on time. They finish on time. Very friendly, courteous, and professional. If you want the cheapest, Advance is not. If You want quality and service. Call Advance cleaning. You will not be disappointed.

Great Job Halls. They jumped right on my call and got someone on site fast. I appreciate your…read moreprofessionalism!

I've used these guys for a number of years for plumbing and HVAC; for my home and for my clients in…read moremy business as well. Our water heater ruptured at 5 PM the other day. By 9 PM we not only had a new water heater installed; they checked to see if it was under warranty, which I hadn't thought of. saved me $900.00. The technician also tightened a loose fitting on my overflow line. Everything about the experience was first and I would recommend them to anyone.