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    Services - Servpro

    Air duct cleaning

    Carpet cleaning

    Damage restoration

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    Mold remediation

    Rug cleaning

    Upholstery cleaning

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    10 years ago

    Prompt and friendly service. Expert service in a time of need.

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    Prime AC and Heat

    Prime AC and Heat

    (39 reviews)

    TLDR: Highly recommend. Entire process and experience was fantastic. Alfredo was A++++…read more We had a 9 year old HVAC that was dying in 2023 and called out numerous companies to quote and diagnose for possible repair. We had to deal with a lot of salesmen-y type of people that didn't feel honest. Quoting huge numbers and telling us our AC was definitely going to die any moment. Telling us we had to buy these huge expensive replacements. We knew it was going bad, but the experience we had with the greasy salesmen techs made us decide to wait for it to fail before trying again to find someone good. It finally failed May 2026. I did my research again and found this company. The reviews were great but I was still really nervous because of our last experience. Called them out, fully expecting to go through the process of calling multiple people before finding someone. However, Alfredo was immediately different from the others. He is such a kind and personable person. What a great first impression. If you are able to ask by name, I suggest ask for Alfredo. He arrived exactly on time, too. He didn't feel like a salesperson at all. He felt honest and genuine. He gave us all of our options. From repair to full and complete replacement and everything in between. He discussed with us the pros and cons of each option. It never felt like he was pushing us one way or the other. It felt like he just wanted us to have a working AC that worked for us, period. He also spoke equally to both my husband and I. Many technicians tend to only speak to my husband which is annoying since I take care of most of the home management. Previously we were told we had to do this super expensive option to keep our upstairs cool but Alfredo told us we likely didn't need it, and if we did, we could have it added later. I knew right away we didn't need to have anyone else come out. We chose them and they were able to install our new system same day. We left the house, and they were very respectful of our house while they were here alone. They cleaned up after themselves and locked the doors behind them. He said they would likely be done around 2am and they finished at exactly 1:59am! We had a Lego display on the wall that I'm guessing got bumped (I forgot to remove it before they arrived so that was my bad). Some pieces fell off and broke apart and they put them all on the table. I've knocked that thing off myself and finding those scattered pieces is annoying. No missing pieces at all. I was impressed by this small thing. Just another example of the care and thoughtfulness of the crew. The AC is incredible. I'm very happy so far with our choice in system and in who we picked to install it. I don't feel bamboozled or taken advantage of in any way. Highly recommend! Very glad I found them.

    Fair, competent and reliable! We have used this company for…read moreseveral years and they get the work done, they are there until it is complete. The pricing is competitive if not lower than competition. Also they are a partner with LISD, the employees are active in community service.

    Rescue Air and Plumbing - #RescueAirPlumbing

    Rescue Air and Plumbing

    (596 reviews)

    Northeast Dallas

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Piedmont Duct Cleaning

    Piedmont Duct Cleaning

    (1 review)

    Lakewood

    Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

    From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

    Southern Comfort Mechanical - Installing new duct run in a hot attic

    Southern Comfort Mechanical

    (65 reviews)

    My family has had great service over many years with these folks - they have done an especially…read moreoutstanding job for my mom, Karol, who says: I don't write a lot of reviews, but Southern Comfort Mechanical truly deserves one. As homeowners, we rely a lot on people we can trust. This company has taken care of my heating and cooling needs for years now, and they have more than earned my trust and respect. Wes has been my main contact and he is wonderful. I can't imagine ever trusting anyone else with my complicated system. Right before our dangerous winter storm last week, he actually contacted me ahead of time just to make sure I was prepared. He walked me through, step by step, as I set my system for the extreme cold so I would stay safe and warm. That gave me real peace of mind. Wes also arranged for Josh to come out and fix a few things that needed attention, and that visit went just as smoothly. Josh was polite, on time, and knew exactly what he was doing. They are knowledgeable, dependable, and proactive. I never feel pressured, and their prices have always been more than fair. It's rare these days to find such an honest, dependable company with truly knowledgable people and fair prices. These folks know their business, but more than that, they care about their customers. I'm very grateful for them and highly recommend them without hesitation.

    This company charged us 12k for a new unit which is expensive and installed it poorly causing our…read morewhole house to flood, almost the entire first floor! How do you do that with an air conditioning unit?!? This was absolutely insane! They first tried to walk over my mother and take advantage of her until I stepped in. This is the type of company that will blame their mistakes on your unit unless it's brand new and it is obviously impossible. First they tried to repair without reinstalling the unit; which was not done to our satisfaction and they put "tar" to fix a piping alignment issue. It's disgustingly bad, unprofessional, and unacceptable in the air conditioning world. Nowhere have I seen a leak repair like this in my life. We continued to have issues and they didn't even touch the water when they were here, they didn't seem to care at all about our health or the repair of our home, and only tried to make up excuses why our unit was already bad -- obviously it was suppose to be good since it's an entirely new unit. It has obviously been installed improperly. Thank god that this wasn't a repair because they would have tried to find an excuse why they couldn't help us. They gave us every excuse in the book as we waited almost a week with water damage before we stepped in and spent so far 15000 out of pocket. They refuse to refund us for the bad labor that they did not help pay for anything. As far as the money? We spent more on repairs so far than the units cost. They promised they reached out to their insurance but so far we have heard from NOBODY. And it's been almost 2 weeks since the damage took place with everything out of pocket so far. We have another 15000 in quotes coming for the repairs and would like this taken care of. This company has also claimed that reacting to their poor work is harassment which we definitely weren't. I work with a law firm and this is all for business matters and we have every right to pursue them until we are satisfied and treated fairly. We would rather not take them to court for 30kish in property damage and probably twice in effected areas of our lives, but with this attitude from them -- it's becoming clear our only Option. Also, They are NOT a mom and pops company anymore I figured out that they were bought out and now owned by a larger corporation. Don't let their lies fool you, and the company is 100% living that idea like it's still family owned. The family sold the company. This company is purely scummy. They are selfish and self serving and deserve no business from my fellow Texans. And god driven lovely people around us, AVOID THIS BUSINESS.

    Servpro - carpet_cleaning - Updated May 2026

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