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    Servpro Industries

    3.3 (4 reviews)
    Open Open 24 hours

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    Services - Servpro Industries

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    6 years ago

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    Restore Hyper Wellness

    Restore Hyper Wellness

    (6 reviews)

    Don't get sucked in! You pay for new credits each month, but due to lack of staffing, you can't…read moreget appointments so you lose credits. I've been with Restore for about 6 years. I used to love the vibe and the service. Now, it's just a monthly money suck that I can't wait to get out of. I'm so disappointed to have lost a place I used to love to visit!

    I am writing to bring to your attention a serious incident that occurred at your Restore location…read morein Strongsville on Saturday, the 7th, at approximately 9:00 a.m. I arrived for my scheduled IV drip appointment with female nurse, I'll call her nurse "O" on duty. Although I checked in on time, I was not seen until around 9:30 a.m. During this period, nurse O appeared visibly overwhelmed and was repeatedly on the phone, which she stated was with the owner of the company and an individual from another store. Her distracted and frazzled demeanor immediately caused concern, particularly because I am anxious around needles and rely on staff professionalism to feel safe during IV treatments. My IV drip was started around 9:45 a.m. During this time, another guest had been waiting for approximately 45 minutes while nurse O continued troubleshooting equipment issues over the phone. When she eventually began administering his IV, the gentleman became extremely ill almost immediately. His reaction was severe enough that it appeared something had gone wrong with the IV placement. Despite this, emergency services were not contacted. Due to my own sensitivity to situations involving illness, I had to remove myself from the room. Approximately 15 minutes later, nurse O asked me to return to the room for her convenience. I asked whether the gentleman was still ill, and she assured me he was fine. Shortly afterward, another guest arrived for an IV. While attempting to start his IV, nurse O again appeared to struggle and called to the front desk for assistance. The guest began bleeding heavily during the process, which was alarming to witness. Additionally, I observed nurse O speak abruptly and dismissively to another woman who had come in with a question. The interaction was unprofessional and left the woman visibly uncomfortable. As a long‑time customer, I found the entire experience extremely concerning. The lack of organization, the apparent difficulty with basic IV administration, the absence of appropriate medical response, and the unprofessional communication created an environment that did not feel safe or trustworthy. As a result, of this incident and the month prior when I came in and had a young man giving me my IV drip, leaving my arm severely bruised for days I thought it was best for me to cancel my membership! I was considering returning due to it used to be a very calm atmosphere, but within the last two months and these two incidences, I have changed my mind! I believe it is important that you are aware of these issues, as they pose both safety and service concerns for your guests!

    Habitat For Humanity of Greater Cleveland - Door Aisle

    Habitat For Humanity of Greater Cleveland

    (9 reviews)

    Cudell

    I have donated to HFH causes for the last few years and even participated in several events. My…read morewife and I went to this Restore for the first time. We were pleasantly surprised with the large space and inventory. I would agree that somethings may have been overpriced while others seemed like a bargain. However, when we went to the register, the cashier let us know that all the items were actually way less expensive than we thought. To go even further, they did a buy one get one free on a brand new in the box dining room ceiling light which we couldn't pass up. I will be returning!

    Dude, I am SO excited that this is only 5 minutes from my home! I just moved here from NC and was…read morehoping to find a good local thrift shop that sells furniture and home goods and was beyond happy when I opened Yelp and this popped up. Yippee skippy! Habitat Restore is such a great place in general and I was really happy with this location. Let's start with the parking lot. Although it is a bit tight, the traffic all goes in one direction which is super helpful and the entrance to the building is stairs but there's also a ramp going in, which makes this place handicap accessible and easy to bring home rolling or heavy things from the store. Upon entering the store, I noticed that there are huge signs hanging from the ceiling telling you where things are located which made navigating through the warehouse easy peasy. I was on a mission and immediately found what I was looking for. I talked with a staff member who was friendly and was delighted as two customers who happened to be leaving at the same time as I was, helped me bring my stuff to the car. Bonus! I will be visiting here regularly until I find a dresser for my husband and a lounge chair that I love for our spacious living room. Great place.

    Servpro Industries - damagerestoration - Updated May 2026

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