HIGHHHLLYYY RECCOMEND!! Super friendly, mindful of the house & the surroundings,…read more Did exactly what my house needed! Didnt mind i have a large friendly pup. And on time:) They were recommended by a friend of mine! Now I am passing on this Wonderful company to you!!

We had an emergency situation at a rental property that occurred early on a Saturday morning when I…read morewas out of town - hours away. I called Miller's and they had someone onsite at the property within an hour. They had fully resolved the main problem by mid-day and continued to monitor the situation over the next 2-3 days. Very happy with their service, professionalism, and assistance. Life savers. I would highly recommend their cleaning and restoration services. We will be using them for all of our properties.

I found Quest Restoration through the BBB and am so grateful for finding a reliable company that I…read morecould depend on and trust. I am a single older woman with little homeownership experience who needed to be able to trust the people willing to fix my home. I had a leaky roof three years ago with attic water damage in my bathroom ceiling. After thoroughly investigating my attic, Pete took the time to explain to me about my attic situation and the little mold that was there, and then discuss my options, giving pros and cons for each way I could proceed. No hard sell. Just down to earth procedures and recommendations. I was able to make an informed decision about how to proceed. Fixing the damage will be a very small job and Pete gave me the name of another reliable company that could handle it well. He wouldn't even charge me for the assessment though I would have been delighted to pay for their time and expertise! A very positive experience.

Will NEVER hire Quest again . Jeff the "project manager" took the job of getting water out of my…read morebasement when in fact, they didn't have enough pumps available. He promised that he would be able to salvage my new carpet and when they failed. Jeff refused his crew to remove it days later after mold and mildew smell started in. My insurance agent said the carpet was unsalvagable and to remove it. QUEST refused to do so and when confronted how inadequate of a job they did, Quest notified their lawyers to harasse me for full payment of 6,500.00! In the lawyers letter, Jeff made false statements. When I contacted the lawyer to speak with the owners of Quest, they refused to listen to me the customer and demanded payment. I felt bullied and belittled since I am a female by Jeff after he laughed in my face and smirked how wrong he thought I was. When I asked a male neighbor to explain to Jeff how my basement smelled because of the moldy carpet and he could see wet spots where heavy furniture was, Jeff knew he was wrong and left telling the other worker to pull fans out of my basement that they were done! My basement read out at 70 percent humidity STILL after several weeks. At one point, I was promised the smell would go away after shampooing the carpet. I said I didn't think so but allowed them to "try" and stating if it still smelled, I needed it out due to health risk to my asthmatic 3 yr old. QUEST did not care or listen to my request leaving me pull out 1200 square foot carpeting that was a year old by myself and I had to hire someone else to dispose of it. Yet, they demand full price! I NEVER even had my plumbing friend bill them for the use of his trash pump and for him losing customer business that evening after we asked several times if they could find more pumps so he could go pump other clients basements, but QUEST couldn't get any more pumps since they took on too many jobs that evening. My plumbing friend lost business and money that night because of Quest lack of service. Shame on the owners for not wanting to hear the truth and are so creed that in the end, they want money not a customer to feel heard and satisfied. They demanded 1000.00 that night and in my distress I never listened to my gut when it said this doesn't feel right. I have had four basement floodings and not once had I had a restoration company ask for money before they would help. Big clue!

I'm not sure if this is the Servpro group that came to my home in Ottawa Hills Ohio- but the people…read morewho came did terrible work, and damaged my property. They were careless, removed built in wood shelving that could have been saved, took many things from my home. They waisted time sitting in their tall van - rather than working, then backed their tall van into my utility wires: stretching them enough to damage my garage and house connection. When the lines dropped and some hit the ground, they got out of the van. I had to call the power company. I told the workers they needed to stay away from those Live Wires. When they refused I had to call the police, who came and ordered them to move. They caused me much duress. There was no apology, and no offer to pay for damages. The repairs were nearly $800.00. People like this should not be left in other peoples homes.

In a time of panic and stress from my basement flooding ServPro in Toledo came super fast and…read moreextracted the water within 2 hours . The crew was super nice and professional. Can't thank you enough !

If I could give this company 10 stars I would! I just had the best experience with E & K…read moreContractors! My sewer line back up, water wasn't draining quick enough. So water draining from my washer backed up into the kitchen sink and out from under my toilet! Scared I was going to be in major trouble with the sewers I spoke to Bob at E&K. Not only did he put me at ease with the procedure but reassured me when they put a camera in to see what's going on, it stays between E&K and me. Anyone who knows about the sewer issues in Maumee will understand why this is so important. Over 2 1/2 hours to clear my sewer line of mainly tree roots! Even better news my sewer line is fine! If you were at the Elk's meeting regarding the Maumee sewers, Damien spoke on behalf of E&K and handed out brochures with information, along with offering free inspections. I can't say enough great things about the guys at E&K Contractors. To any homeowner living in Maumee please check E&K out.

I wanna thank Chris and I forgot the other guys name they came out Saturday night and got my drain…read moreworking. They were awesome very professional and thank you thank you again for everything. I definitely be using you guys in the future and any of my friends you'll be highly recommended.