My house caught fire MARCH 28th, 2022. It still isn't done. It sat for months with nobody there, project managers would quit, etc etc always an excuse and now here we are in DECEMBER, with a deadline of Dec 15th fast approaching, and my house will not be done. I was really looking forward to spending my birthday having dinner and making memories in my home again with my children (the 18th) but it's looking like I'll just be getting disappointment for my birthday instead. These people are crooks, they take your first insurance checks, thousands upon thousands to do their job and you literally have to hound them as to why a job isn't getting done, or why their contractor that SERVPRO IS STILL RESPONSIBLE FOR, is using the wrong paint (after telling said contractor what you want) or why an alcoholic is hanging you cupboards wrong or why there are holes in the wall that weren't there before not getting repaired!? Over half of the belongings they threw away are not on the contents list I provided. Servpro said they would be there for us to help get our home back and life back in order and instead I have been living this nightmare for almost 9 months! THIS COULD HAVE AND SHOULD HAVE BEEN DONE MONTHS AGO AND NOW MY CHILDREN AND I HAVE RUN OUT OF FUNDS FOR THE ALOTTED AMOUNT FOR ALTERNATIVE HOUSING AND IT IS 100% WITHOUT A DOUBT SERVPRO'S FAULT THAT THIS HAS BEEN WITHOUT A DOUBT THE WORST YEAR OF MY LIFE!!!! DO NOT HIRE THIS COMPANY! They will most likely put you through the same nightmare they are putting me through. On December 15th if the home is not ready for me to move in I'll have to contact an attorney, they have really left me with no other options at this point and I absolutely hate that it has come to that. read more