Very professional. Good price and fast service. I would highly recommend them and for sure will…read morecall if i need another ac/heating services

My unit was running constantly and not cooling the house. I reached out to Mr. Allen's company via…read moreYelp. He responded within the hour. He was at my house promptly to diagnose the issues my with air conditioning unit. He determined that it needed to be cleaned and he also checked all the other pertinent areas. Mr. Allen was so thorough in his process from beginning to end. He left details of everything performed on the invoice. I am so pleased at the work he did and am thrilled to say I am finally enjoying my nice cool house during this brutal summer. So happy with the service. A superior company with professionalism. Thank you Sir!!

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

My system is now on their maintenance program, making sure I stay comfortable all year round !read more

M&R fixed our ancient HVAC unit last fall. We replaced our system with a new one last week, and…read morethey worked for us from start to finish, from sourcing a new unit that fit our house's needs and our budget to delivery and installation. We couldn't be more grateful for the wonderful service and our new unit's performance! They worked throughout a chilly day to get us up and running before a winter storm. Our new HVAC system is AWESOME. Our old unit was too small to heat the entire house, and we had to use space heaters to warm our bathrooms up enough to take showers! That's no longer necessary. We're snuggly warm right now and awaiting a snowstorm in comfort. These guys will treat you right. Miguel kept us updated throughout the search-and-order process through install. He sent us an invoice that outlined and explained every step, with an estimate that was right on target. No ugly surprises or ripoffs here! I can't say enough good things about this business. I highly recommend them. Thanks, gentlemen!!!

Miguel is wonderful to work with! We had him replace a unit last year and another one was acting up…read more(not his work) and he came and fixed it quickly and was honest and helpful.

I found Bell Cow through Yelp Projects when I needed a dual hot-and-cold water spigot installed in…read morethe garage. They were the only one of the three companies who replied - responsiveness gold medal unlocked. The other two were Yelp Guaranteed and Bell Cow wasn't, but when someone actually answers you, that goes a long way. They came out for a free estimate, showed up on time, and the quote was very reasonable. Communication was smooth, and on installation day the techs were polite and efficient (I wasn't home, but my wife handled the appointment and had zero complaints there). Now, the install works, both hot and cold function exactly as intended, but cosmetically it missed the mark. The spigot doesn't sit flush and the pipes are slightly crooked. Not a deal-breaking safety issue, just one of those things where you look at it and think, "Hmm... that could've been cleaner." Functional, but visually not their strongest performance. Overall, Bell Cow is responsive, friendly, and competitively priced. I appreciate the quick communication and solid operation of the spigot. I just wish the attention to detail on the install matched the quality of their customer service. I'd use them again for straightforward work, but if aesthetics matter, I might get a second quote.

I would not refer this business too anyone. RUN. Still waiting on management to response to and…read moreissue back in July 2025. After leaving several voice messages to no avail. I not sure why it is hard to communicate with this company. Hopefully, after this post I get a call back who know.

Thank You Mike's heating, air conditioning and electrical. For An EXCEPTIONAL Job Servicing Our AC…read moreUnit Today !!! ** Talk About An On-Time Arrival, Very Courteous & Professional Job. Thank You Anthony For Coming Out This Morning. The Last Thing Anyone Wants With These Hot & Humid Days Is AC Issues / Problems. Call Mike's Heating, Air Conditioning and Electrical Today @ 910-724-7477.

I was really pleased with the quick service. I'm making these guys my go to guys. Service man…read moreknowledgeable and found the problem in just a couple minutes, went and picked up the part, returned to finish the repair. And all in a timely manner.

I simply must express my sincere appreciation for the outstanding service that Johnny Taylor, of…read moreBlanton's Air Plumbing and Electric, performed on my home. Johnny completed a very complex water pipe replacement in my crawlspace and bathroom faucet installation. Johnny is an amazing plumber who handled everything with great skill and professionalism. Going forward, I will always call on Blanton's for work in my home; in the case of plumbing I will request Johnny every time. Thank you Blanton's for a job well done. -Yvonne L.

Definitely not "WOW" as advertised. Truly awful service -…read moreissues with scheduling, upselling, and high costs for simple repairs. I am finished using this company and suggest you seek plumbing, electrical, and HVAC service elsewhere.

Great experience with Southern Comfort Heating and Cooling. After reaching out via Yelp, they gave…read moreme a quote and I scheduled a date to come out. They were available within a day or two, which was great. They guys were on time (early actually) and quick. I needed a smart thermostat installed that I couldn't get to work properly with the extra wire it had. They hooked it up in just a few minutes and it is working perfectly. They also checked in the attic to ensure they were doing it exactly as they should. 5 stars for sure!

James was nice enough to fix our gas fireplace on Christmas eve. He was very knowledgeable and…read morepersonable and professional. Thanks James! I'll be sure to recommend you to all my friends!