I had previously reviewed these guys and thought they were great. Well that's until you run into an…read moreissue with them. I've had them come out on 3 separate occasions since November 2025 to resolve an issue for me that never got resolved. They told me it was this then if it wasn't this it would be that. We jumped through the hoops and made all the changes to a tune of $800+. When the tech came out a third time in March 2026 and he literally told my husband what we had been having them come out to fix is how the system was intended to function. Sooo why did I just spend $800+ to fix a non-issue and why wouldn't someone else say that? Fast fast forward to May 2026 another tech comes in to complete regular service and what do you know that issue that the last tech said wasn't an issue turns out it is and now they said it would cost me an additional $1100 fix it. This is in addition to the $275 he had just finished swiping my card for to cover their yearly maintenance plan. I contacted the office and spoke to Frank. We agreed to split the initial $800 cost incurred and split ways and he'd reimburse me once he got the new quote. Sent him the quote but cropped the new company out because it's none of their business who has my business now. Well Frank now says they will not be able to reimburse me for failing to do the job and just charging me for things not needed unless I can provide them the invoice showing without cropping out the new company. I could be doing the repairs myself for all it matters. The point is providing you the next company's information should have no bearing or keep you from refunding charges that should have never been billed to begin with. Needless to say I am not being reimbursed half of the initial $800 agreed upon and Frank will likely come on here and try to justify not giving me my money back. Hope the $400 dollars is worth losing me as a customer forever and all the bad press I'm about to give you around town. I forgot to mention the new company is doing the job Cape Fear Air quoted for nearly half the price.

Mike W. arrived on time. He introduces himself to me and proceeding to do his job. He serviced my…read moreHVAC system and the mini-split. He was very thorough and spent a lot of time servicing my two systems. He broke down the mini-split and cleaned that system from the inside to the outside. He found that the main HVAC system blower capacitor tested out of range and replaced it upon me agreeing with him. Mike was very polite and courteous. He is very knowledgeable and gave me great advice to help me make good decisions to keep both of my systems running over this winter season.

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

Fast reliable help. Good communication and follow-up. Priced well! HVAC leak in air ducts under…read morehouse

Miguel is wonderful to work with! We had him replace a unit last year and another one was acting up…read more(not his work) and he came and fixed it quickly and was honest and helpful.

I found Bell Cow through Yelp Projects when I needed a dual hot-and-cold water spigot installed in…read morethe garage. They were the only one of the three companies who replied - responsiveness gold medal unlocked. The other two were Yelp Guaranteed and Bell Cow wasn't, but when someone actually answers you, that goes a long way. They came out for a free estimate, showed up on time, and the quote was very reasonable. Communication was smooth, and on installation day the techs were polite and efficient (I wasn't home, but my wife handled the appointment and had zero complaints there). Now, the install works, both hot and cold function exactly as intended, but cosmetically it missed the mark. The spigot doesn't sit flush and the pipes are slightly crooked. Not a deal-breaking safety issue, just one of those things where you look at it and think, "Hmm... that could've been cleaner." Functional, but visually not their strongest performance. Overall, Bell Cow is responsive, friendly, and competitively priced. I appreciate the quick communication and solid operation of the spigot. I just wish the attention to detail on the install matched the quality of their customer service. I'd use them again for straightforward work, but if aesthetics matter, I might get a second quote.

I would not refer this business too anyone. RUN. Still waiting on management to response to and…read moreissue back in July 2025. After leaving several voice messages to no avail. I not sure why it is hard to communicate with this company. Hopefully, after this post I get a call back who know.

Thank You Mike's heating, air conditioning and electrical. For An EXCEPTIONAL Job Servicing Our AC…read moreUnit Today !!! ** Talk About An On-Time Arrival, Very Courteous & Professional Job. Thank You Anthony For Coming Out This Morning. The Last Thing Anyone Wants With These Hot & Humid Days Is AC Issues / Problems. Call Mike's Heating, Air Conditioning and Electrical Today @ 910-724-7477.

I was really pleased with the quick service. I'm making these guys my go to guys. Service man…read moreknowledgeable and found the problem in just a couple minutes, went and picked up the part, returned to finish the repair. And all in a timely manner.

i had a problem with my a/c unit that was 16 years old. i could have had it repaired but the cost…read moremade me decide to relace it. ihad my system replaced 14 january 2026. i forgot to rate everyone invovled in the sales, installation and post inspection after the sale. everyone was professional and perform their jobs with great care. i wish to let blanton management know that they were great. please let them know that i forgot to write everyone names down but i sure you know who they were. ihope that they be rewarded for their job performance.

I want to first start off saying that Joe, the technician that came out was good--no issue with…read morehim. My issue is the cost and still have not received an invoice after two attempts calling and stopping by their office. My AC went out and according to the technician, the pipes were clogged and needed to be cleaned. Since the pipes were backed up, it caused the drip pan to be full of water. According to the technician, to take a shop vac up to suck the water out of a 3' x 2' pan would cost me over $500. I asked if I could use my shop vac for free. He did not answer but gave a slight laugh. After all said and done, my total bill was over $1100. Again, I called them twice and stopped by the office to get the invoice and to discuss why it cost $500 to suck out water in a shop vac. Still no response from the 4 / 5 individuals I spoke with. They forwarded my information to Barbara in the Gardner office--let's see if I get a call.