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    ServiceMaster Restoration Services - Chico

    4.5 (17 reviews)
    Open Open 24 hours

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    Services - ServiceMaster Restoration Services - Chico

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    Service Master charged Me for a cleaning charge and left this all around the room.

    If I could give this 0 stars, I would. My first mistake was that I hired Service Master. Second mistake was that I trusted them. Third mistake was leaving the worker there unattended. To start off, they charged me for multiple services that they DID NOT DO. I was also charged for equipment that I was told I would not be charged for. The bill came in and it was not what we had agreed to at all. I called several times and left messages, but they never called me back. I emailed accounts receivable and spoke to Rob W when the price was discussed he threatened me. I have the emails to prove ALL of this. Rob told me that they would lower the price ONLY IF I DID NOT WRITE A NEGATIVE REVIEW. If I paid the lower price and I violated the agreement of no social media, he would file a lawsuit against me. I ended up paying the full price so that I could warn everyone NOT to work with these people. They are scammers and dishonest. 31 emails to prove this, DO NOT WORK WITH THESE PEOPLE.

    Dining room
    Suzanne M.

    After our huge sink overflowed the entire kitchen, laundry and part of the dining room floors buckled. I thought we mopped it up well and denied the offer for mitigation. Almost a week later the field adjuster came out and showed me how wet everything was. The water went underneath the laminate flooring and the cabinets. He called for mitigation and Nate from Chico came out the same day. Now 6-days later everything is dried out. I can't say enough about how hard he worked. We have to replace around 800 sq ft of flooring and replace the toe-kicks under the cabinets but at least we didn't get mold on the sheet rock or anywhere else.

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    1 year ago

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    Nikki

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    2 years ago

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    Nikki

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    4 years ago

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    3 years ago

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    Nikki

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    7 years ago

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    Nikki

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    4 years ago

    Georg, Jonargon, Nate, and my favorit, Chris, we're pleasant and got the job done. Answered all my questions and we're approachable.

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    7 years ago

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    Nikki

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    4 years ago

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    Nikki

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    9 years ago

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    4 years ago

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    7 years ago

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    9 years ago

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    13 years ago

    I got fast & friendly service when I called about a leaking skylight. I recommend this service to everyone. ~Gene

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    12 years ago

    Wow totally hung up on me and now will not pick up the phone. Guess I'll look elsewhere

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    Christy H.

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    7 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - ServiceMaster Restoration Services - Chico

    Review Highlights - ServiceMaster Restoration Services - Chico

    After upsetting and unforeseen events, Service Master and their crew has helped my family, literally cleanup.

    Mentioned in 7 reviews

    Read more highlights

    CRBR Property Damage Services - Paint smeared on keyless entry

    CRBR Property Damage Services

    (76 reviews)

    And there it is! People.. he just showed his cards. This was ALWAYS about a court ordered monthly…read morepayment. They provided no service to us. We fixed their mistake AND the leak ourselves. They scammed us. If you have any questions about them and their professionalism and whether you should choose them or not, just read the reply from their management. Not "we are so sorry that you've had a bad experience"! How can we make this right. They are awful. DO NOT USE THEM or this will be you. If you or anyone you know has also been scammed by them, please reply with a comment. I'll reach out and get your info. I'm looking into this company further.

    Last year we had a water pipe burst under our home which caused some damage to our subfloor. We…read morecontacted our insurance company, and they had a mitigating company come to dry our home out and investigate the scope of damage. That company did such a great job in all aspects that my wife and I wanted to stick with them for the rest of the work. Our insurance agent really pushed for CRBR, vouched for their work, and so, we agreed to go with these guys. Today, we're looking at a nightmare of a situation and regret that decision deeply. 1) We had LVP installed in our home and it is failing at random throughout the home in all trafficked areas due to not prepping the subfloor and using the wrong materials (corrugated cardboard) when they attempted to level the subfloor in various areas, rather than what the job would standard would call for, a self leveling medium. 2) CRBR failed to seal up the moisture barrier under our home after explaining to them on multiple occasions (once with the branch manager present) that my agent was willing to approve more if they had missed the full scope of damage in the first estimate. Unfortunately, the Project manager became argumentative, dismissive, and unwilling to resubmit anything new to my insurance agent who remains open and willing to approve such. 3) We have now have had 3 local licensed flooring contractors independently come to look at the scope of failure we're looking at here. The solid consensus is that we're looking at the floor failing at varying random levels throughout the home because CRBR did not prep the subfloor at all & used improper medium to level it in (at least what we saw in the kitchen- corrugated cardboard scraps from LVP boxes). CRBR has had 3 attempts at fixing these issues before the job is anywhere near complete and each time they did not fix the issues but only made them worse; or in the best case, did not address the problems altogether. Luckily, my wife and I were present daily to catch a glimpse of the subpar and neglective practices CRBR put to use...If not, we would likely be thinking our home was the problem instead. So, all considered, I would not recommend this company to anyone, especially if you do not have an independent inspector to hold them to industry standards / oversee the work. 90% of this work will need to be redone. It is obvious we are looking at numerous breaches of contract pertaining to the use of "proper material" and "good workmanship." At this point, it would be in their interest to start offering a full reimbursement and bow out like they were never here. See videos for the flooring quality they have had 3 failed attempts at fixing. https://youtube.com/shorts/WheRyY97jjU https://youtube.com/shorts/NkusBr8rW1s Attached pictures are examples of missing insulation and sliced moisture barrier...this failure to address was only discovered in attempted repair #2 to LVP where they lifted up a piece of subfloor in the kitchen only to expose that corrugated cardboard was being used to level the subfloor and that they never sealed the underbelly moisture barrier. That work should have been done nearly 2 months ago and has been paid for.

    CRBR Property Damage Services - Water Damage cleaning Oroville Before

    CRBR Property Damage Services

    (1 review)

    We had water damage to our home from backed up water lines. Shortly after contacting my insurance…read morecompany, (they suggested using CRBR) we had a team of workers at our home to begin the mitigation process. They were there until after midnight, cleaning up the water, removing flooring and carpet, and damaged drywall. We are now in the middle of the re-build process, and so far have been impressed with every CRBR employee who has been in our home. Everyone of them has been professional, courteous and kind. This is not an easy process, but it could have been much worse. We give our whole-hearted recommendation to this company!

    From the owner: CRBR is a full-service company specializing in carpet, rug upholstery, and tile cleaning as well as…read moreWind, Water, Mold, Fire & Smoke Damage restoration and re-construction. Serving Butte County for over 50 years, Cleanrite-Buildrite has worked hard to build its reputation as the local source for fire and water restoration and carpet cleaning services. When a disaster hits - whether it's a natural disaster, fire, or even a dishwasher overflow - if you want a company you can count on to get the job done right, CRBR is the company for you. Cleanrite-Buildrite' s main priority is to help keep you calm during the storm and with our 24/7 emergency services we are available for immediate response. Cleanrite-Buildrite works with your insurance company and you so the process flows easily and efficiently. Through our professional expertise and communication, you can sit back, try to relax and let us restore your home and your peace of mind.

    CRBR Property Damage Services - Anderson - After 3 attempts to fix the floor, we're still left looking at garbage workmanship and $16,000 less for now.

    CRBR Property Damage Services - Anderson

    (8 reviews)

    We had water damage from a swampcooler that flooded out the master bedroom. They came out took lots…read moreof pictures & submitted an estimate. When cleared by insurance they began working immediately. They where very friendly, courteous, informative, proficient & clean. The work they completed is a 10 out of 10 excellent job . I would like to thank Kip,Frank,Roy& Adam for doing an excellent & clean job THANK YOU

    Last year we had a water pipe burst under our home which caused some damage to our subfloor. We…read morecontacted our insurance company and they had a mitigating company come to dry our home out and investigate the scope of damage. That company did such a great job in all aspects, that my wife and I wanted to stick with them for the rest of the work. Our insurance agent really pushed for CRBR, vouched for their work and so, we agreed to go with these guys. Today, we're looking at a nightmare of a situation and regret that decision deeply. 1) We had LVP installed in our home and it is failing at random throughout the home in all trafficked areas due to not prepping the subfloor and using the wrong materials (corrugated cardboard) when they attempted to level in various areas, rather than what the job would call for, a "self leveling medium". 2) CRBR failed to insulate & seal up the moisture barrier under our home after explaining to them on multiple occasions (once with the branch manager present) that my agent was willing to approve more if they had missed the full scope of damage in the first estimate. Unfortunately, the Project manager Kip, became argumentative, dismissive and unwilling to resubmit anything new to my insurance agent who remains open and wiling to approve such. 3) We have now have had 3 local licensed flooring contractors independently come to look at the scope of damage & failure we're looking at here. The solid consensus is that we're looking at the floor failing at varying random levels throughout the home because CRBR did not prep the subfloor at all & used improper medium to level it in (at least the kitchen- corrugated cardboard). CRBR has had 3 attempts at fixing these issues before the job is anywhere near complete and each time they did no fix the issues but only made them worse or in the best case, did not address the problem altogether. Luckily my wife and I were present daily to catch some of these practices CRBR put to use...If not, we would likely be thinking our home was the problem instead. So, I would not recommend this company to anyone, especially if you are not there to understand what's happening. 90% of this work will need to be redone. It is obvious we are looking at numerous breaches of contract pertaining to use of proper material and good workmanship. At this point it would be in their interest to start offering a full reimbursement, and bow out like they were never here. See videos for the flooring quality they have had 3 failed attempts at fixing. https://youtube.com/shorts/WheRyY97jjU https://youtube.com/shorts/NkusBr8rW1s Attached pictures are examples of missing insulation and sliced moisture barrier...this was only discovered in attempted repair #2 to LVP where they lifted up a piece of subfloor in the kitchen only to expose that corrugated cardboard was being used to level the subfloor and that they never sealed the underbelly moisture barrier. That work should have been done nearly 2 months ago, and the underestimated work which has been paid for, remains undone. Steer clear from this company.

    ServiceMaster Restoration Services - Chico - damagerestoration - Updated May 2026

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