I'm so happy to have found ServiceLex to service my Lexus ES 300 2003 sedan thanks to a Redditor. My old and original suspensions were due for a replacement and I went to another mechanic shop that failed to fix my issue in a single visit. With frustration, I had to keep bringing my car back and forth back to the last mechanic ship without any resolution. Carlo and Nick diagnosed and fixed the issue correctly. I appreciate them explaining to me the details of the issue. It has been a month and my drive has been so smooth unlike how it was before due to old and worn out suspensions. The only regret is that I should not have gone to my father's mechanic shop and gone here sooner. The price was reasonable and they serviced my car right away. I highly recommend this private shop to those who drive Lexus and Toyotas. Thank you Carlo and Nick! read more

Here the quality of service is high and the prices are low. Carlo is a mechanic from God. I recommend Servicelex to everyone

It was suggested I go to a Toyota Specialist by my mechanic because we couldn't get one of the monitors to flip to ready for a SMOG check. The man at Service Lex didn't listen to what I was saying... actually ROLLED his eyes at me and said to "just keep driving." I explained that my mechanic had driven it for a week and had taken it to the SMOG station next door, but Service Lex refused to listen. He also recommended paying for a Toyota model gas cap because the ones from Auto Zone are subpar... really? This man obviously didn't want to talk to a woman and sent me on my way. Do not recommend. read more

Carlo was exceptional in fixing my sons 2014Lexus ES350 - it needed the front motor mount replaced - I can't speak highly enough of Carlo and ServiceLex! read more

Carlo has been servicing our 2005 Lexus GX470 for over 130,000 miles. We first used him to do the timing belt, water pump, etc at 100,000 miles. He's been servicing it ever since. The car runs like a top and has over 235,000 miles on it! Honest, reliable and reasonable! read more

Our family has been going here for years- The service is great, they're efficient, reasonable & quick. I trust them over any other mechanic in our area. read more

Carlo helped fix a front sensor issue with my 2019 Lexus es350 he took the time to explain the process in detail and kept me updated. It is great to find an honest trustworthy shop that is reasonable with prices. I will be bringing my car here for maintenance and repairs and will recommend him to Lexus and toyota owners. read more

Carlo did a great job taking care of me. He was genuine, authentic, and took the time to break down every part of the invoice so I understood exactly what I was paying for. This was my first time bringing in my Honda Civic myself, but my girlfriend has been a customer for years. I had an oil change, front brakes, and front rotors replaced and everything was fairly priced and handled with care. Definitely recommend! read more

I have been bringing my 2012 IS 250 for the past seven or eight years to ServiceLex. Until last year, I was very satisfied with Carlo's service. I brought my car for a routine oil change last September (2023) and all went fine , but toward the end of the oil change Carlo and his assistant started telling me about carbon build up problems in GDI engines and how it is inevitable and how it could cost me over $3,000. I was shocked and angry to hear this just then since I had been having Carlo service my IS 250 for 6 years and only then (2023), he tells me this. Before September 2023, Carlo had told me every time I brought my car to him that I could count on it lasting at least 200,000 miles (at minimal maintenance cost) as long as I did the scheduled maintenance, which I had been doing. After he saw my frustration, he then said there would be another option that would cost about $600. I found this disturbing because he should have led with that option and not only mention it after he saw my annoyed reaction. After CARLO told me this, I did extensive research into carbon buildup in GDI engines, and he has a point. But he was wrong in making me worry since there are symptoms of GDI carbon buildup including decreased fuel economy, misfires and knocking. My car runs great and has none of those symptoms, which I told Carlo during this most recent oil change. Just last week, I brought my IS 250 to Carlo to have a routine oil change at just 3,250 miles since the last oil change. (As I said, I take care of my car.) His assistant did the oil change while Carlo was on his computer, so I dealt with the assistant only, which I was not happy with. His assistant told me that my left rear strut was leaking and may need to be replaced. I asked him to show me the leak and I didn't see anything! I overheard him mention it to Carlo and Carlo didn't even address it with me while I was talking to Carlo when I went in to his office to pay the bill. Either the assistant didn't know what he was talking about or he was trying to have me replace the strut. I don't know what his intentions were, but I found his behavior suspicious. After I left ServiceLex II researched this so-called "strut leak" and based on Monroe shocks' website a small amount of "WEEPAGE" along a strut is normal and not a problem! Hopefully, Carlo told his assistant that some leakage is normal and that's why Carlo didn't mention it to me. I would hope that the assistant was NOT deliberately trying to mislead me to spend unnecessary money on a new strut. Nonetheless, based on my last two visits to Servicelex, I have concerns about their service. I had thought I had found a reliable mechanic for my 2012 IS 250 but now feel forced to question him. You may ask why I brought my car back to him again last week (Aug 2024). I brought my car back to him because I don't know of anyone else to bring my car to and all I needed was an oil change, and the car is running well so I wouldn't actually need him to do anything major. If anyone out there knows of an honest and very capable Toyota/Lexus mechanic, please contact me. read more

I have a 2013 Lexus RX450h with 200,000+ miles and my water pump was leaking. After taking it to several repair shops for bids and assessments. I decided to use ServiceLex. Carlo's price was very good and he was able to do my repair in one day. He even finished it earlier than promised. Other shops wanted my car for 3 days and estimated 3 times as much to repair it. Carlo really knew what he was doing. I would highly recommend this repair shop for Lexus repairs. I will definitely be back. read more

I'm pretty overdue for a review, but I think now is the right time since everyone has been raving about this service shop. I went to ServiceLex on July 19, 2019 because my LS 460 had the engine light on. Carlos did a diagnostic and found out that the catalytic converters need to be replaced soon. However, he did not have after-market converters, and asked me if I wanted Lexus factory converters instead. First of all, why would I go to an independent shop in the first place just to get my parts replaced with new factory parts? It kind of defeats the purpose of having a budget. We then both agreed that he would give me a call once he gets the converters restocked (as of February 24, 2020, I have not received a single call). On top of that, he charged me $50 for a simple computer diagnostic test, which every other independent shop can run for free! I got the catalytic converters replaced (California approved) at a much cheaper labor and part rate than ServiceLex at a different independence shop. I will never come back here to have my Lexus repaired ever again. read more

Carlo took a look at our Toyota; he could not diagnose the issue, and refused to charge me even a penny. I told him his time was worth something and he still said no. On top of that, he coordinated with me to get the car towed to the dealership. I was unable to get the car towed right away and he assured me it was no problem and moved it to the garage to store it for me overnight. This was the very first time I have utilized him so it's not like I was a long term customer. But I am now a customer for life! read more

Bought a used 2012 lexus ISF 250 with 80k in miles and needed a tune up. Not only did they thoroughly looked over my car, but they told me what I need and what I didn't need. After that, I knew Carlo was a good mechanic that could be trusted. Going to the dealership/stealership all my life with past cars, they could of easily took advantage and rip me off, but didn't. They not only recommend what my car need and didn't need, but they answered all my internet based concerns I had about the car. For example, I was concerned about the carbon build up because the forums claimed my car was well known for that issue, so Carlo and his assistant Nick checked the throttle body for free. Carlo even showed me how to use the infotainment app to help me maintain my car. We also looked at the spark plugs together and showed me I didn't need new ones. That was the best part of it all. I had numerous questions and not only did they answer it, but they let me look over the shoulder as they worked so I can learn a thing or two about car maintenance. Because of them, I now know some basics, like where to plant the jack if I get a flat, how to check and refill the coolant in an emergency, and other basic car maintenance tips I should know. I'm looking forward to coming back for the next oil change so I can learn more about my car. read more

Carlo and his staff are very professional, knowledgeable and helpful. With his keen experience with Lexus vehicles, I always feel rest assured that I am receiving honest, quality service each and every time. read more

Took my 2002 Lexus IS300 to get a major service done. Replace the catalytic converter and replace the APS. Dropped the vehicle early in the morning at 8am and it was ready in the afternoon. I usually work on my car myself, but decided to give business to Carlo since he was great the last time I came in, around January 2020, to have some underbody plastics re-installed. He was very informative and I also had a checklist of other items to be inspected. The IS300 runs great, since I was running on a bad catalytic converter for awhile and the APS put my car into limp mode when accelerating. Last thing, I need to do is have the suspension bushings checked, since their is sound that comes from the front shocks when going over bumps and holes. Only occurs when the shock is at full oscillation. Will definitely been bringing my service back to Carlo and have my parent's GX470 serviced there. read more

Been coming here for a while for check ups, oil changes, and even having them inspect future Toyotas or Lexus im debating on purchasing. Carlo and Nick do a great job, honest, hard working guys and would recommend them to anyone driving a Toyota or Lexus. They give great insight and answer my questions in a respectful manner and always keep me in the loop about my vehicle. Thanks again guys! read more

So this is my first time here. I got good information from Carlo. Javier on the phone was able to quickly squeeze me in for an appointment same day! Carlo was great at giving me price options and was honest on what he thought was pricy and cheap. They were fast, efficient, and really kind. I am happy to say I want to come back again. read more

ServiceLex - Small waiting room, clean, good coffee, and air conditioned. - Auto Repair Near Me - Los Angeles, California

Carlo and his Team are great. They have done a couple major services on my Lexus and the work was excellent and fair priced. If you need your Lexus serviced I highly recommend Carlo! read more

Carlo is easily the most trustworthy mechanic in the Valley. I took my Honda CR-V to him for some time, and he was always up front with me, not to mention he always did his best to find me a deal on parts whenever possible. While I'm no mechanic, I have enough knowledge about cars to be dangerous and I have a feel for a good mechanic vs. a bad one. Recently I bought an '04 Toyota Sequoia with over 200k miles on it. While these trucks have a reputation for being some of the most reliable on the road, a solid mechanic does a lot to make that a reality. Carlo checked it over and let me know what was going on with it. When I brought it in for an oil change and timing belt swap, he let me know what he was seeing and what it would cost, and the amount of time I needed to get it in so I could plan accordingly. I feel confident I'll get many years of use out of my "new" truck. He knows what he's talking about and won't rip you off. Solid service!!! read more

Great service, responsive, honest, helpful. Carlo is very knowledgeable and a great mechanic/owner. Highly recommend!

I brought my car to the Lexus dealer for service. After they gave me an estimate on oil change, wheel alignment and new tires the total was quite high so, I realized that i needed to find an independent good honest and competent mechanic. Like the others I found Servicelex on yelp. First impression when I called Carlo was polite, seem competent and took appointments. Which means that you will not be there allday. When I arrive, I was impressed how clean his auto shop garage is. I was in and out in an hour as promised. The price was reasonable so I will be back for my next service. If I get the same service for 60k as I did today, this shop will get the fifth star... read more

ServiceLex - Carlo had Madeleine cookies n keurig coffee!! - Auto Repair Near Me - Los Angeles, California

This is the best service, period. I was searching for a car for a long time and finally got two 2004 Lexus ES330  to check out. One was in LA and another In San Diego. My plan was to see both in one day. Oh yeah, and I live in Oakland. So I took a bus to LA, met a dealer over there and ask him to drive to a local mechanic - Carlo... all the way was listening to the dealer singing about how great is the car and himself. I found Carlo's place - ServiceLex on google maps when I was planning my trip - it was close to the dealer's place, so I made an appointment. But the dealer was late and I had a train to San Diego... so it was not much time left for Carlo to check out the car and give me advise - to buy or not to buy. When I came and told Carlo that I have only 20 min left, he looked at me... and then did his best. It took him ten minutes only to find out some critical issues that the dealer was trying to hide. The same day I bought the second car in San Diego which I enjoy much. If I would live in LA, ServiceLex Lexus Toyota Repair would be the only place to take care of my Lexus. Thank you, Carlo and the ServiceLex Team! I would recommend this place to all of my friends in LA! read more

ServiceLex - Auto Repair Near Me - Los Angeles, California

I called on a Monday morning to see if they had time to check my car. The engine light had come on in the past couple of days. Carlo was helpful on the phone and in person. All in, it took less than 15min to get my car inspected and they were very knowledgeable about the various questions I had. So friendly and helpful. I really appreciated the great customer service. Highly recommend. read more

I have never been happier with a auto repair shop IN MY LIFE! Carlo is very good at what he does and runs a clean organized shop. I am a RAVING FAN for sure! read more

What a great place to get your car serviced by the owner Carlo. His knowledge to service my Toyota truck was spot on. I had my brakes serviced elsewhere before almost double the price. Im diffentley coming back here again. read more

I bought LED fog lights from the Toyota dealership to replace the stock Halogen fog lights that came on my 2021 Toyota RAV4. I then took it here to ServiceLex to get them installed. They came out perfect! They were able to install them during my lunch break, I was in and out! The guys there were friendly. I'll be bringing my cars here for service! Thank you! read more

ServiceLex - LED fog lights installed on 2021 Rav4 - Auto Repair Near Me - Los Angeles, California

Not exaggerating here, but I honestly don't think I've ever had a better experience with a mechanic than with Carlo at ServiceLex. I brought my wife's CT200h in due to the fact that a replacement headlight would not fit tightly into the holder any more. After taking it to a few place where the mechanics couldn't properly diagnose the problem, Carlo took a look and showed me exactly what the issue was. He did an amazing job on finding me a better deal on the part that I needed, and installed it promptly once the part arrived. No nonsense, no BS, just customer service likes it's supposed to be! I'm happy I found a new mechanic that I can trust in the Valley. He's my go-to guy now and I wouldn't hesitate recommending him to a family member/friend. Carlo is friendly, helpful, direct, and most importantly honest. Thanks again ServiceLex! read more

Outstanding service. Honest and dependable. Always willing to offer options and never tries to upsale. You can trust Carlo.

I took my Lexus ES 350 car to ServiceLex today. Carlo is awesome, I'm very impressed with his professional skills. His shop is clean/well organize. The repair was well done and cost was reasonable. He is honest & trustworthy. I would confidently recommend ServiceLex to anyone needing repair on their Lexus or any Toyota vehicles. Excellent customer service! Satisfied customer, Esperanza read more

I spoke to Carlo today on the phone and he was honest professional and I look forward to take my car to him in the future

The man knows his craft. Friendly, Trustworthy, and has great pricing. I totally recommend everyone to ServiceLex.

Been here a few times. Solid work, accommodating and honest. Happy this place is close to my house. Great experiences. Do recommend

I highly recommend Sevice Lex. I brought my 2016 Lexus ES 350 in for the 20,000 mile service, and I was very happy. The service was fast, thorough, courteous, professional, and reasonably priced. Carlo has years of experience working on Japanese cars, and he previously worked at both Santa Monica Lexus & Keyes Lexus for over 16 years. I usually go to the Lexus dealer, but they have gotten so ridiculously expensive & sometimes even suggest unnecessary work. Carlo, the owner of Service Lex really impressed me with his knowledge, kindness and professionalism. Reasonable pricing and no overselling here. So lucky to have Service Lex right in our neighborhood. Thank you Carlo and see you in 5,000 miles the next service! read more

ServiceLex - Carlo, owner of ServiceLex working on cars. - Auto Repair Near Me - Los Angeles, California

Carlo and his associate are the best in the business. I have an older 2001 Lexus GS300 and instead of paying dealer service prices, I get the same quality and professionalism from his team. My family have been frequenting him the last three years and we're never disappointed! If you have Lexus, Toyota, or any car for that matter, Carlo is your guy! read more

Found this on Yelp . Took my Lexus and the owner he is amazing very thorough clean and honest and reasonable . I have been doing all my own work and maintenance for decades. Just do not want to do it anymore ...... I will be back with my Prius ..... and Maybe my Porsche .... Carlo is Great !!! Very reasonable too Highly recommended read more

The owner was simply amazing. My Lexus service came on and just drove over. He checked my vehicle out, test drove it and I was out in 1.5 hours. My advice is GO. This business is definitely worthy of customers. read more

Carlo damaged my undercarriage pinch welds with his lifting equipment. He doesn't know 4x4 Toyota/Lexus. Charged me $75 to tell me to take it to a 4x4 shop after he bent my pinch welds. Carlo's a garbage mechanic with no regard for your vehicle. Who mounts a 2 ton truck on it's fenders to raise it? Is that Toyota/Lexus protocol or training? "Specialist?" Only at messing up your car when you bring it in, he'll do a good job of that! And neither he nor his staff wear masks here, another demonstration of the fact that he doesn't care about you, your health, your safety, or your car. If Carlo can't do something as basic as lift a truck without damaging it AND he and his staff are trying to spread COVID-19, that ought to let you know how "great" a job they'll do on your vehicle. Don't believe the 5 star reviews! This shop is pure garbage and one of the many reasons why mechanics have such a bad reputation among consumers. read more

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Called the shop and spoke to Carlo the day before to schedule an appointment. It was a great experience from the start. Upon arrival, I met Nick got started right away and ran a scan on my check engine light. Once Carlo arrived to the shop, we went over the errors together, which was nice . I've been to other shops where it feels like i'm in the dark in between drop off and pickup. I was so impressed with the service, I decided to have an scratched interior panel i've been wanting to replace as well . In regards to prices, they are very fair. It cost 50 dollars to run the scan ( not optional ) before running the scan. The dealership was asking for 150 for the same thing. All in all, I am more than pleased . The service is exceptional and I will be returning for maintenance and other needs . Thanks again ServiceLex. read more

Professional mechanic. Experienced and affordable place in the Valley. Met both Carlo and Nancy - the owners - and they were so nice and welcoming. Love supporting family businesses!! Definitely recommend ! read more

Carlo is great. I know a lot about my car, and this is the first time I've had to use a shop to service my car (I always do my own work, but I don't have a garage anymore). He's personable, polite, explains things to you. I've had a metal "clank" for a while and have checked everything. The actual chassis bolts were a little loose (wtf!) He knew where to check. I still have a small rattle, but I have aftermarket brakes on my car (cross drilled rotors and pads), so no big deal. The hard clanking was my concern. Didn't charge me extra for road testing it with me. Worth every penny and 5 star he has received. I highly recommend if you have a Toyota product. Thank you for the great service! read more