Took my car in today with a couple of relatively minor issues that I had been dreading to get fixed, since all BMW repairs turn out to be expensive at the dealership. Instead, at Bavarian, the owner, Trevor came out and was able to fix both in just a few minutes - and he did them for free. He has a customer for life now. read more

Trevor and staff have to be the most honest garage I have ever worked with since 1980! Excellent service fair price Show respect for all customers. Important as a woman. Great respect for my adult son and husband. They are thorough and return and accept cars in a timely manner read more

Went in today because my convertible latch to my 80s BMW E 30 was jammed and could not open. Trevor had it open within minutes and didn't even charge me. Thank you for your good will & Megan was so sweet over the phone. Will definitely come here with all my Bmw service needs thank you so much. read more

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I was delighted to find this business. My BMW is no longer under warranty & I stupidly went to a BMW dealership to get serviced! NEVER AGAIN! Here, they were friendly, informative & reasonable. I felt cared for. This is my new go to place for my car's needs. read more

Had my 2019 Audi Q5 towed here due to a completely dead battery, if you have an Audi you'll know it's not like other cars on this issue. Five stars isn't enough for the response, coordination and work they did! Of course they replaced the battery and reset everything; but also send a comprehensive review of all systems on 40 different points color coded from urgent to non-urgent to passed - via text. I haven't seen this before and was blown away. Bonus points for having the most helpful and nicest people ever!! read more

Trevor explained that Bavspind did not have any instructions. Still took way to long, but he and his staff were nice so moved from 1 star to 3 star. And I really wanted to like this place since it's so close. read more

Amazing experience! Great quality work at a great price! Great service! They take great care of my Audi A4! I will be back for all my maintenance and car issues read more

This Shop is immaculate!!! The staff is SUPER FRIENDLY AND FAIR. They provide the best quality products and services of a dealership without the high cost! They are extremely knowledgeable and honest and that alone is hard to find but they always go above and beyond with and service needed. A Dealership was going to charge me an arm and a leg for something BAVARIAN WORKSHOP fixed and advised me that only cost about a quarter of the amount to repair, they are Certified Factory Trained Master Technicians of their craft, everything was done perfectly with excellent time management and quality. I HIGHLY RECOMMEND this shop to anyone looking for the best service in town. I will continue to go back for any and everything I might need for years to come! 10/10 recommendation for them! Keep up the outstanding work. Thank you Bavarian Workshop!!!! read more

Bavarian Workshop - Lift kit , wheels, and Turbocharger upgrade - Auto Repair Near Me - West Hills, California

I just had to come on and say that I got the greatest referral for a car mechanic who specializes in all German make cars; Bavarian workshop is the name and they are in West Hills. The owner, Trevor, is the nicest guy you'll ever want to take care of your car. He is super knowledgeable and super caring and they did an incredible job, they got my car done when I needed it done plus they paid for my Uber to go home When I dropped it off and they washed and detailed it so beautifully that it looks like a new car! I can't tell you how thrilled I was and now my car has a mechanic for life! read more

Honest and kind! Came here because it's nearby and was having issues with my x5. They inspected the vehicle for us and were honest with their opinion that they wouldn't put in the money into this car unfortunately as there are many things wrong. Someone trying to take your money would encourage you to fix it even if there was no hope. Because of the circumstances, they were so kind enough to still inspect the vehicle for us and didn't charge us. Truly recommend anyone going here that has a bmw! Will recommend to friends and family in need. Thank you for your kindness read more

They are problem solvers especially for raee and vintage Beemers Trevor and his team are competent skilled mechanics mixed with wonderful diagnostic skills. High touch, high quality read more

They are so nice. I just started using them after Mercedes of Calabasas would not service my 2003 Mercedes any longer after over 20 years. Trevor the owner was very nice and Megan the receptionist was also very nice. Further post to come read more

Long overdue review but this is the most honest auto shop in the valley! I know because I took my car to two other top rated auto shops nearby and both tried to up charge me for various repairs, some of which I didn't actually need. The difference in price between those shops and Bavarian was in the thousands of dollars. My car has been running great since then. Trust me, this is the only place to go! Trevor is the man! read more

I had an check engine light issue with a new to me Mercedes SUV. I was a walk in after searching for a good MB shop. It was pretty clear this was the right place as the team was hard at work on other customers vehicles. I met with Trevor and explained what the issue was. We scheduled a drop off for early the following week as I could see they were slammed. I dropped the vehicle off and was pleasantly surprised that it wasn't a catastrophic issue - just a few seals. Trevor is great mechanic and listens to the customer to get to the problem and that is great to see. I highly recommend this shop for any work if you cannot do it yourself. They are the top mechancs on my list for my other vehicles, specifically if I get stuck on a issue I cannot solve. Many Thanks!!!! read more

I read some of the reviews on Yelp which maybe me a bit scared to visit Bavarian Workshop. But ultimately being a car guy the reviews I read just sounded like inexperienced people whining about nothing. I took my brand new 2021 BMW M2 Competition to Bavarian unannounced and without an appointment. I have to admit that I was very excited to get my new wheels put on the car as they just arrived with UPS. When I arrived I was greeted by a very professional young man by the name of Trevor. You could just tell that he was very kind, compassionate, and knowledgeable person. I asked him if he would consider taking away my old wheels and putting on my new wheels and without any question he said yes. I asked him how much he said $40 which I thought was very reasonable. I was very concerned about the socket he would use because I was afraid it could scratch my new wheels. He told me not to worry and even showed me that the socket that they use is coated with plastic to prevent any wheels from getting scratched. I was instantly relieved. Once he was finished which I might add it took him about 25/30 minutes. I went to go pay my bill. He told me not to worry about the money and that he enjoys helping out members of the west Hills community such as myself. I was very shocked when he said this and I didn't really know how to respond other than I insisted that he allow me to at least give him $40. It's very rare these days that someone would do something like that especially for community. Once I paid him he told me he would use the money to buy the rest of the technicians lunch for the day. I'm very happy with my experience and if you are a BMW enthusiast such as myself please ignore the comments and reviews from the few that are attempting to bring down an excellent European repair shop. I'd also like to thank Erin who is one of the technicians there, he helped me load my old wheels into my SUV without even me asking him. Really good vibes at this place, I'm happy I went there and I look forward to going there again soon. read more

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I had a really good experience at this place. Called last minute with a dead battery. Although fully booked, they took my Mini in and made her good as new. Pleasant experience. Will be going back. read more

Trevor and his team are fantastic. My car was in an accident and they put the door panel in. It looks brand new and everything is working.!I've used them before and will in the future as well. Nick Tirabassi read more

Trevor is a godsend. I have already recommended this place to everyone that will listen, and I will continue to sing their praises. I have a 2018 440i that just came out of warranty. It started blowing black smoke from the tail pipes after an admittedly too long idle with the air on. I had it towed to the local dealership that I bought it from and where it has been serviced the whole time. They said it was the valve cover, $4400. I have driven by Bavarian Workshop for years and checked the reviews. I called, explained the problem and was quoted a mere fraction of the dealership price. I then had the car towed there, they fully examined it for 2 days and could find nothing wrong. Nothing! Nada! They could have easily charged me for a valve cover that I didn't need, but they are HONEST! I am forever grateful and I will never go anywhere else. read more

This place is the best shop in the valley for German repairs, servicing, and tuning. The manager Trevor was very friendly, informative, and gave an accurate timeframe on when my vehicle would be ready. Their pricing is very fair and they even wash your car after it's serviced. I left as a very happy customer. Look no further than Bavarian for your auto service/repair needs! read more

German car? These are your folks. Our new to us 2012 Mini Coupe decided it didn't want to shift any more. Turned out it needed a lot of work (how do you shatter a clutch that much in 32k miles?) It ended up being spendy, but ten year old unicorn cars don't make owning them easy. It drives like a dream. What more can we ask? read more

Went to Bavarian for maintenance on my MINI Cooper. Trevor was great at fitting me into their schedule and very responsive once the car was at their shoppe. They did a great job and charged a fair price. And then when I had some 'key issues' a week later Trevor went above and beyond to help out. Would definitely recommend this shoppe for your MINI. read more

Amazing experience. Mark & Trevor delivered exceptional work with exceptional customer service...very impressive!

My car needed a few repairs it was sitting for a little while. I called a few shops around my area but I didn't feel like they were that great. I felt like Bavarian was a quality shop and after talking to Trevor I was happy I set an appointment up with them. They are very thorough, the shop is indeed clean, the pricing for labor and parts are fair, and they are experts at what they do. I had communication with Trevor the entire time and was well taken care of. After popping the hood the work looks clean and crisp and they even cleaned my car a bit. Overall I'm glad to have found Bavarian and will be back when I need them, Ty Trevor & the team. read more

One of the best BMW shops I have ever experienced. They are knowledgeable, thorough, and communicative. They sent me email updates as they went along so that I knew what they were doing, finding, and I could decide whether or not I wanted to proceed. I only give them four stars because they are expensive. But if you have a special BMW, especially one that is rare, old, or modified, there's not many places you can entrust with those cars. read more

I went into Bavarian Workshop right at 8am one morning to see if they could take my car in to get fixed. I had the engine light on and my EPC light was flashing on and off. I was told they didn't have any availability, but Trevor was nice enough to check it out anyway. He said I just didn't have much oil in the car and went ahead and filled my oil up on the spot and said have a good day without charging me a dime. I gave him a tip for his time and help and promised I'd be back with any further car troubles. Very pleasant experience and thank you Trevor for helping me out on the spot! read more

Best shop around, Marc and his guys know these cars inside and out and I don't trust my cars with anyone else!

My 2018 540 I is now out of warranty. I took it in for oil change, radiator flush, and routine maintenance. Trevor was a pleasure dealing with, recommended that some work be done, and that I could defer other work that could wait. Trevor seemed very knowledgeable, competent mechanics, reasonable prices, and good follow-up. Very convenient for me, and I'm relieved not having to deal with the exorbitant dealer prices anymore. read more

Extremely reputable and knowledgeable shop. Fixed a suspension issue on my M3 that was plaguing me for a long time. Very professional and courteous, and well maintained and clean facility. Highly recommended. read more

Marc Norris and his team are the best BMW shop in the valley, if not all of Los Angeles. They are knowledgable, helpful, and enthusiastic lovers of the brand. Plus they are just nice honest people, who level with you about your repair and upgrade options. I highly recommend them after dealing with this shop for 11+ years! read more

Took my 2013 Mini Cooper GP to Marc to have my CV Boots replaced and for the shop to tweak my TC Kline Racing coil overs. Great work and great customer service! read more

Exact same cost as the dealership, just a little more thorough service. Will tell you certain things are wrong when in actuality nothing is wrong. Be sure to get different estimates from other shops before dealing with this place. Also they'll tell you your car will be done at 5 pm Monday, but won't be out til 12:30 pm on Tuesday. Only go here if you're fine with paying 100% full price, and waiting to get serviced. The quality of the work and parts used is great though. read more

Took my car in because caution alerts showing on dash, A diagnostic was done and I was told I needed a battery, I consented to the work, battery was installed I was told I needed a few other things that totaled 7,000. I declined other work and was on the way to pick up my car and was told car wouldn't start up, and they will put old battery back in and not charge me, duh why would I pay for a battery I don't have. Came to pick up my car, and it had to be towed to my house. One other thing that bothered me was the mechanic Trevor said my car had not been touched, as in no previous maintenance done on my car, I have kept up with all maintenance needed and other minor work. I have a regular mechanic but he's a bit far away and I was willing to have someone else look at the caution alerts until I was able to get to my mechanic, now I'll have to have it towed to my mechanic costing God knows what. One star for not charging me for the diagnostic, that maybe out guilt for returning the car inoperable. read more

I have to be honest when I say this is the worst service I have ever experienced, and I would give them no stars if I could so the one is a gift. My girlfriend brought her 330ci in for a tech inspection prior to a Button Willow track day with the BMW Club. The owner Marc Norris told her that there is an oil leak from the dip stick and the o-ring needed to be replaced. He also told her that oil had dripped on to the control arm bushing causing them to need to be replaced. Marc advised that these items need to be resolved before he'll sign off on the tech form. It was Thursday and the track day was Friday. He provided her with an estimate around $500 or so. She called the local BMW and found out that she can get the parts for $100 she went back to Marc with information and he told that he'll do it for a little over $150. She agreed. Later she discovered that he meant $150 just for the bushings not for everything as she previously understood. After some back and forth activity they settled on a price around $350. Around 2 o'clock or so, he discovered a crack in the windshield. The crack was about 2" long and was located on the passenger side upper corner of the glass. He said that would need to be repaired in addition before the tech form can be completed. Fortunately he knew a place that could replace for the window for around $280. Left with no other option she reluctantly agreed. The window company showed up at like four a clock and broke the new window performing the installation. Now there is not a 2" crack on the passenger side corner, but a giant star crack in the center of the passenger side of the window. Not only that, but the glass company broke the old window taking it out so there was no going back. So we now found ourselves out $500 with a car that appeared visually to be worse off than when we started. The time was now 5 o'clock or so and the glass company is unable to get a replacement from window until 8 AM the next morning. With us leaving for Button Willow at 6 AM that wouldn't work out. I do have to credit Marc as doing what he could as he did call the chief instructor of the driving school and explained the situation which got us approval to run the car damaged as is. While not the best solution we really had no opinion and were grateful for what he did. The next morning on our way to the track you could hear the crack in the window shifting, to the point that it was scary to keep driving the car. We exited the 5 Fwy around McBean Pkwy to perform some adhoc fixes on the window. Using gray duct tape and blue painters tape I secured the window the best I could and believe it or not it was a 200% improvement. Later that day at the track we were black flagged our first session out due to a large blue\black cloud of smoke billowing from underneath the chassis of the car. I found a shop at the track "7s Only" that was more than willing to help. The lifted the car and there was oil all over the underside of the car (So much for fixing that oil leak, thanks Marc). After 1 1/2 hours of trouble shooting the guys at "7s Only" were able to stop the leak and get us back out on the track. Amazing guys that have never seen under the hood of a BMW in their life and primarily work on Mazda RX-7s could fix an oil leak and the Bavarian Workshop with all their years of experience could not. My girlfriend and I each missed one of our 30 minute track sessions that we paid over $100 for that day and had one of the most tiring and horrible track experiences ever. In the end the oil leak ended up being a bent dipstick tube and not the dipstick tube o-ring that was replaced by the Bavarian Workshop. The window was so horrible that we had it replaced by Safelite at the track shortly after the event for half the cost and they came to us. Due to the issues encountered Marc installed the new dipstick tube we purchased from the dealer at no charge. Apparently, he has this issue about people watch him and his employees work. He told my girlfriend that the reason they broke the window is because we were watching them and it made them nervous. I have been working on my own BMWs for 9 years now and have had audiences between 0 and 10 people at any given time watching me work. If this is an issue with him or his employees, it something they need to get over, or find some other line of work As a BMW enthusiast, I am probably a mechanics worst nightmare when it comes to fixing my car as I do 98% of my own maintenance and repairs. So I would say that I do have high expectations if I take my car to a shop. But, am I asking too much to not have them break my window or to fix an oil leak that I paid to have fixed? Neither of us will ever be going back here again.... read more

I had Marc install some new performance parts that I purchased elsewhere. He didn't give me any problems with that whereas many shops would have complained about the loss of potential profits. However, he made up all that lost money by charging top dollar for the labor and an alignment. Never got an alignment printout with my receipt and paperwork, and didn't get my stock parts back either. About 6 months later, I was taking apart the front suspension to install coilovers and found a small front strut assembly mistake that his tech had left behind when he worked on my car. Not a big deal, but at the same time not acceptable at that price either. read more

Took a used BMW there for a mechanical checkup over before purchase. Staff was friendly and professional. Allowed me to observe and explained the process. They found a number of issues, explained them to me and provided context for why they happened, whether it was expected or unexpected for a car of this age and milage, and let me know the consequences of fixing or not fixing the issue, and when it needed to be fixed by. I ended up deciding to buy the car and used this information to negotiate a small discount on the car. I will revise this review in the future if I encounter any major issues they missed, if I haven't you can assume they caught everything. Review is being written July 2011 so I should have a good idea by October 2011 of anything they missed. read more

I don't quite know the circumstances for the negative experiences of others...and it also seems to be a while... I had a great experience with Skip, Marc and Dave. They were all very friendly, knowledgeable and responsive. This is on a SMG clutch issue on a 06 M5. BMW is vague on the diagnostic codes and it could be the clutch and more expensive other things. But as Marc, said, his gut feel was its the clutch and it was. I highly recommend the guys at Bavarian. They run a clean and professional shop with the BMW expertise. Read the reviews but go by and talk to them then make ur decision. Cheers! AJ read more

Marc Norris the owner, was first class. He is friendly, extremely knowledgable about all BMW's and especially with the M Models. And shop is ver clean. His pricing was very reasonable and he took the time to explain all the work he did. I would definitely refer my friends to him and have him service my cars in the future. read more

Went there recently and was taken aback by their high prices. $300 fee for diagnosis. Initially I agreed because I really needed my car to be fixed. After a week and not hearing back I called to see what is going on. They said they had not found the issue and that "more time is more money". The way he said that really took me aback and I believe their sole motive is money and nothing else. Very disappointed. I took my car back and went to the dealership instead. They found the issue and their diagnostic fee was $170 which goes into the total for the repair. You only pay the diagnostic fee if you decide not to repair your car. Do not bring your car here unless you want to be scammed. read more

The only place to service your BMW in Los Angeles. Marc and his team deliver first class service.

If I had an option for lower stars , I would give it. Had an early appointment today and when I got there this guy Allen suddenly gave me a different price. My Audi Q7 was due for service and since I live in the area I thought I'd give them a try. He told me 3 days ago that the service and inspection would cost $140 out the door and when I came back it was $640 now cuz he said "that's what the computer said" I even went there to show the car beforehand and he was firm with the lower price. Even calabasas Audi was only charging 350. Such a rip off. Luckily I just stormed out and left. read more