Customer service is extremely poor. There is a lack of communication and performance. Out of line…read morewith the high costs. Have been a customer for over 30 years and they continue to get worse.

Been shopping here for several years, with the help of staff I have learned a great deal about my…read morepool. This family owned business has earned my respect and my 5 star review.€

i was very happy using ultra-modern pool and patio their staff is very kind friendly, and the…read moreservice techs are all very knowledgeable and have saved me a lot of money I have nothing bad to say about them I am very pleased with them

Not impressed with their "after the sale" customer service. Bought a new Hotsprings Spa in March…read moreand the front panel was damaged in shipping so they did a warranty and order a new one. A few weeks later they called to say it was in and I could come pick it up. I've been to the East store 3 times over several weeks time and every time they say it's at the West store, I live East side and got my tub there and told them I didn't want to drive across town to get it. Each time they said they would transfer it to the East store. Last time in I told them they can just deliver it sine they can'tseem to get their act together. It's.been almost another week now and still haven't heard anything. I'm sure I'll have to contact them again. Very poor customer service...its like once they sold me the tub it's a very low priority to take care of it. I wouldn't buy another one there.

Updating my review from 31 May as the problem is now resolved with a replacement unit after a 14…read moremonth ordeal. I'm grateful that Ultra Modern corrected the problem, but they cannot expect any future business or recommendation.

From the owner: When it Calls for Fun, Call Ultra Modern Pool & Patio…read more Ultra Modern Pool & Patio's mission: To improve the lives of our customers and their loved ones by providing them great products, great service and great fun while maintaining our core values of integrity, honesty and trust so as to build lifetime relationships. Our broad range of products help families feel better, be healthier and have fun together. We find solutions to your water care concerns and suggest custom water care programs to fit your lifestyle.

Excellent service and friendly and knowledgeable people in the store. Service tech got my pool…read moreissue taken care of right away!

I have called multiple times during business hours and they said if no one answered they were with…read morea customer. I have visited the store twice now during business hours and no one was there. They were great when we purchased our hot tub, but if you need products, etc. you might go somewhere that is actually open.

Very happy with their work fast and efficient. They got to house by noon and left before 6:00 and…read morewe had hoses in the pool filling. Came back the next morning to do a little work and they were done

Very informative and helpful. No weird fees they just wanted to help us get a hot tub up and…read morerunning. I have a pool that needs opened in a few months and will be using them again

This is the best pool services company in Wichita. I've worked with many over the years, but these…read moreguys provide great service, products and communication. Highly recommend.

Super friendly service and very fair. You can tell he genuinely cares. Earned my business!read more

Quality job done closing my pool for the season, very helpful on if you have any questions/advice…read moreas well.

We had an incredible experience with Edwards!! They expertly fixed issues from a previous company's…read morepoor and unfinished work (Tom Binyon from Swim Now formally Premier Pools) and transformed our pool into exactly what we wanted. Their professionalism, attention to detail, and commitment to customer satisfaction were outstanding. Highly recommend!!!

From the owner: Edwards Pool Construction is an Award-Winning Wichita Pool Builder Specializing in Custom Pools,…read moreSpas, and Complete Outdoor Environments. We Are Family-Owned & Operated Serving Residential & Commercial Clients in the Greater Wichita Area. Call Steve Edwards anytime 316-260-0757 or Averi Edwards 316-260-0763