Still some teething problems here. There are meeter and greeters to help choose the service you want. You can do marriage licences and driving licences. What a mix! There are comfy chairs and a TV to watch. Plenty of parking as it is in a shopping centre.
It still takes the same long time to do the simplest renewal but there is an interactive screen on the way out to give them feedback on your experience. It really does depend on who servers you and whether they actually care if you "have a good day" read more