Very convenient access, right next door to the Wynyard train station.
When get inside you have to take a ticket for the type of service you need. There is a person manning the eletronic tickets in case you got confused. I had to make my Aussie's ID and my RSA card and she helped me to take the correct ticket. She also checked my documents and told me to go to the bank to get an address proof. When I came back to the office she gave a priority ticket as I was there before.
The officer was polite but less nice than the front woman.
PS: If you forgot to bring or fill in your forms there are forms and pens available there. read more