Service speed and response time. Less than a week from my initial call until two new units were…read moreinstalled.

All my units were 23 years old and my electric bills were terrible every month!…read moreWe got 3 estimates and Reliable was the middle estimate but the better equipment! A friend highly recommended them and really bragged on both them and the brand of equipment they were recommending! We could not be happier! Everyone we dealt with was very polite and professional and all did a great job!

I love that this company lives up to their name. Bill came out to assist me with a unit I didn't…read morewant to replace so quickly although I know it needs to happen. He was pleasant and very knowledgeable and fixed my problem in two visits. I love working with people who know their craft. He explained to me the exact problem and solved the whole issue immediately. Bill had all of the diagnostic equipment to ensure the unit was operating effectively and efficiently. I was very impressed. I had another Signal Mountain provider first assist me with my A/C unit and they sent some very inexperienced people to add too much Freon to the unit so that it could have caused a complete breakdown. Additionally, I called for them to come out on a different issue they fixed. However, they had to come back a second time for an issue I believe they caused while fixing the first. I spent too much money dealing with inexperienced people from this other company. I would go directly to Superior Air Systems

Excellent service. Good people -- professional, friendly, and knowledgable. We have used them for…read moreseveral years, coming out to inspect and service our HVAC system twice a year. We heartily recommend them.

We had a bad experience with another local company and called Maximum on Hwy 58. Our unit was 10…read moreyears old, new when we built our home in 2012. Patty, Pats wife, answered the phone and Pat and Mike come out that day to help us get going again. Long story short, we needed a new unit. Once the old unit was out of the attic, there were holes and oil from the leak. Pat is a straight shooter. He will fix it if he can and if he can't, he'll be honest and tell you that. They just installed a new York unit for us today which is much quieter and most importantly, keeping us cool. I would not hesitate to call them again for any heating and air needs. Nice people who will tell you like it is and get you going

Anthony and Ryan was very professional and explained all the work that they did to our HVAC system…read more They also did insightful recommendations. I highly recommend them and and this company.

Thank you Chris and Gavin! They both explained everything thoroughly as they made the repair. If…read moreneeded, I will definitely call them again. Gold trophy, 5 stars, all the accolades . Really great service. Thank you so much.

Found Stan through a comprehensive "word of mouth" research. Then checked usual sources and found…read moreremarkably few "lower 5 star comments", so scheduled a "Winter Check-Up" for the system I inherited when I purchased my condo. I was skeptical despite home inspection since previous owners had been less than honest, replacing new stack W/D with an old worn out one ( suit filed) But I digress...the young Tech from Stan's arrived on time. He was thorough and helpful. He gave good comments on why performance was what it is and made helpful suggestions to get the best from the system. He spent lots of time both inspecting and reviewing his findings. I'm now a preferred client; they will be back next Spring and come running if needed in the meantime. Stan's is just as excellent as described. I would recommend them for reliable, honest, economical service.

Recently our air went out. After calling 5 different accredited HVAC companies... We choose Stans…read moreAir systems. Stan was on time..(the only one out of 5 who was on time!!) Assessed my unit and provided options. We went with a Daikin and couldn't be happier. The installers worked their tails off and knew their stuff. No doubt I'll be calling them for yearly service and if I ever need a new unit! Highly Recommend!

Called this company to get quotes on installing some dehumidifiers in my basement. Initially very…read moreresponsive and quick to get a sales person to my home to take a look. That's when it fell apart. I was promised a quote that afternoon or the next day at the latest. I Never received a quote. I emailed the sales person twice to inquire about it and he never replied to either email. I guess my job wasn't a big enough ticket item to waste his time. I'm new to the area and this definitely left a bad taste in my mouth.

Called and asked if they do duct work and a very attentive lady said YES I asked for someone to…read morecome and look at mine. I need the entire duct work removed and replaced. The per came promptly He was very nice. He looked the system over, took measurements and said that he would go back to the office, complete his estimate and get back to me. Well, that was almost a year ago and I haven't heard a word from him. I give them a "O" rating. Zero stars Ok it won't accept that do I give 1 star

I have had two HVAC units replaced by Janice Madaris Heat & Air. They have been stellar in their…read morecustomer service and pricing. They show that the customer comes first. I was so happy with the installers, Chris C. & Chris B. They worked in very uncomfortable and dangerous conditions (given the heat) and made sure my family was taken care of in a timely manner. Provide water and be understanding. Great people that work very hard to make sure people are happy at a very fair price. I cannot recommend Madaris Heat & Air enough.

I was having a little trouble with my hvac system and I called Madaris. The lady on the phone was…read morevery courteous and assured a prompt response for my problem. And a short time later I received a call from the service tech. He came to my house and the problem was fixed. Brandon, the tech, was extremely courteous, knowledgeable and professional. He is to be commended. Madaris will definitely get my future business. They also fixed it for a very reasonable price. Great job guys.

I had my AC unit replaced by Action Air and had a totally positive experience. They had technicians…read moreout here within 2 hours of my call. I had been without AC for 2 hot days over the weekend and was so anxious about finding an HVAC company that is honest and professional as I am fairly new to this area. As it turns out I was very lucky. I ended up needing a new AC unit - mine was 20 years old and had several issues. The technicians that came out were courteous, explained everything thoroughly, and showed me various reasonable options/brands, or possibly replacing parts instead of replacing system. They gave me a portable AC to get me through and then, 2 days later, the new HVAC was installed and is working beautifully. The installation team arrived early and on time, kept me informed throughout, showed me the finished product, told me everything I needed to know to operate and maintain it. There was not one wrong step from start to finish. I feel so good about this company and I like knowing they will be there for me in the future. Very impressed with the professionalism of every employee I met or spoke to on the phone. I highly recommend Action Air.

My unit went out right at the beginning of the cold front leaving us without heat overnight…read more Contacted several companies for same day response, but none were available. Action promised to arrive the next day and made it happen. I was the first stop of the day the tech Maddox was awesome from arrival to departure. He diagnosed the issue, found the part, made the repair and offered suggestions. Im a new customer and got a the membership, which was a good deal overall.