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Case Heating and Air

3.0 (4 reviews)
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Service Now Heating And Cooling

Service Now Heating And Cooling

(2 reviews)

My heat pump indoor blower started acting up on a Friday afternoon. Called all around town for…read moresomeone to look at it. Out of 5 local businesses, Service Now was the only one that agreed to come that day (he added me to his list and said it would be a few hours, but he would be there). Showed up, looked at it and listened to my description of what it had been doing and made a diagnosis. Had to wait until Monday to order the part since distributors are closed on the weekend (this motor has to be programmed to work with my specific unit). Weather was mild so we managed, but he offered to come back and put a temporary fix in place if it got too bad. We ended up being out of town when the part came in and he replaced it. Was able to do the work from outside and sent a text when it was done. The part was under warranty and they took care of it, only bill was for labor/call-out. Another local company wouldn't send anyone until the following week, because they didn't install it. Service Now didn't even ask, he just did the work. Thanks!

DON'T USE !!!! They came and did a really bad job. Destroyed my underbelly plastic by putting tons…read moreof hole in it when I asked for them NOT to touch the plastic since it was in pristine condition. As agreed by the inspector that looked at it before work began. uncovered a hot water pipe in the winter, they froze busted and ended up with 4 inch of water in my house. Insulation is soaking wet.They attached electric boxes on vinyl underpinning & left holes at both ends of my house. Now claiming they are not responsible for damages!!!! My house about burnt down due to 100amp service box main breaker melting! Hoping that the two mini splits they put in will pull the power it takes to run both units. CONSUMERS BEWARE!

Case Heating and Air - hvac - Updated October 2026

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