1. Service First Mortgage - Arlington

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Arlington, TX

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Service First Mortgage - Arlington

3.0 (2 reviews)
Open • 9:00 am - 5:00 pm

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The Raskin Team - PrimeLending - Mark Raskin - Branch Manager

The Raskin Team - PrimeLending

(65 reviews)

We just wrapped up our fourth mortgage with Mark Raskin and his team. Zero complaints and you won't…read morefind anyone that won't work harder than they will.

I worked directly with Mark Raskin as a first-time homebuyer, and unfortunately my experience was…read morevery disappointing. The most frustrating part was not my credit score itself, but the lack of proactive guidance. Before my mortgage application, I believed my credit score was much higher than it actually was. Once my credit was pulled, it became clear that there was a significant gap between my expectations and reality. However, I was never proactively informed about the situation, its impact on my mortgage options, or potential remedies that might have been available. I later learned about rapid rescore through my own research rather than from my lender. Given my credit profile, this was something I believe should at least have been discussed. Instead, I remained unaware of important information that could have affected my decisions during a very time-sensitive period. When I later reached out with questions, I did not feel supported or educated as a first-time borrower. Conversations often felt rushed and dismissive, and I was repeatedly told that I could simply refinance later. While refinancing may be an option in the future, it is not free, effortless, or a substitute for helping borrowers understand all available options before closing. As a first-time homebuyer, I expected more proactive communication, guidance, and attention to detail. Unfortunately, that was not my experience.

Neighborhood Credit Union

Neighborhood Credit Union

(21 reviews)

Being a long-standing loyal fan of Neighborhood Credit Union, here I am financing my 9th car with…read morethem; why? The answer is so simple: World-Class service... Indeed! NCU hires for attitude and trains for skills... All the loan-processing employees, managers and senior managers are highly-competent and courteous, with prime-positive attitudes; yet, very humble and pleasant to work with. Although, I am fond of many NCU senior staffers, but I do have a special one to honor: Veronica L. for her unwavering support, patience & understanding that she provided me with this past semester; sacrificing her own lunch hours to write my contracts; and, having to deal with unethical/unscrupulous sales manager/clown (at eldorado chevrolet in Mckinney, Tx) who likes to play games, alleging that they already sold the car to someone else, after having spoken twice to Veronica; and, have her send him drafting instructions. My words are never enough to express my praise; but, thank you Veronica, and NCU--for their tactical hiring... the Best in the industry! Most Sincerely, Christian-Henri.

We want to Thank & give Praise to Veronica Lee for going above and beyond! She ensures we receive…read morethe very best interest rates, banking advice and customer service experience than we've received from any banking institution. Veronica treats us like a family friend and not any old customer account. Veronica takes time to explain everything in detail & ensures we have all the necessary information & tools available to make informed decisions. We always have same day service with answers to our calls & emails promptly. We hope Neighborhood Credit Union Values Veronica as much as we do! We couldn't be happier with the continued assistance, hard work & dedication ensuring banking at MyNCU is the most exceptional experience every time! Thank you Again Veronica Lee!

Service First Mortgage - Arlington - mortgagelenders - Updated October 2026

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