Worst contractor experience ever. If I could give zero stars, I would.
I hired Service Andy Pros to repair my fence, but it turned into a nightmare. Not only did they fail to complete the work, but they also charged me almost double the agreed amount. When I questioned the charges, they responded with threats and rude language.
My ordeal began after Hurricane Beryl, when a portion of my fence was damaged. Service Andy Pros initially quoted $3,000 to reuse the good boards and replace the damaged ones. However, after 2.5 days of work, I noticed that many of the boards they claimed were reusable had large holes and were clearly unsuitable. When I pointed this out, they offered to redo the job for an additional $1,500, which I reluctantly agreed to.
But the nightmare didn't end there. When the project was nearly complete, they handed me an invoice for $5,700! According to them, the $1,500 was just for correcting their own mistakes, and they demanded an extra $1,200 for materials. I refused to pay the additional $1,200 since I shouldn't be responsible for their poor workmanship. To make matters worse, they left the job unfinished, with one board completely missing from the fence. I had to find and install a board myself.
They also left a huge pile of trash in front of my property and never returned to pick it up, despite me contacting them multiple times. I have since hired a lawyer and will be filing a small claims case against them. I have photos of the poor work and the outrageous invoice they issued only after the project was supposedly finished.
Service Andy Pros, I'll see you in court. read more