Very happy with the work they did and how quickly they did it. Got 5 windows and a slider door door…read moreinstalled within a couple of hours. Very surprised how fast and efficient their work was, and for a fraction of the cost that Renewal by Anderson quoted us before we went with Quality! Also great communication through and through.

Tried to rip me off and then appeared to gloat about it when I caught him…read more Paul the owner responded to a web request I put in, for a price quote. He responded, by text message. Weird but fine, if the text etiquette is on point. His was a mess. He asks me to take pictures inside and out, of the windows. Ok sure, but I'm one town over and you could just pop by. He asks what I want, I say picture windows. He sends me a picture of double hang and says he recommends them. Don't need them. Then he just TEXTS me a price range. Red flag. Where's your quote with the type of door being used? Also, the number is high. I ask for the SKU to look it up on my own. He sends me a generic link to an affiliate landing page for DOUBLE HUNG DOORS. Ok, so here's where you have to use your best judgement. These guys have great ratings on multiple pages, so they obviously do excellent installs. But that doesn't mean they aren't ripping people off, because you can get similar work done for MUCH cheaper. That's where I got him, bc he wasn't willing to disclose where his range was coming from and then immediately tried to pass me off to Renweal by Anderson, which is widely known as THE biggest price-hike in the game. The safe bet with them is whatever they quote you initially is about double what it should actually cost. So it makes sense the owner thought it's a reasonable peer in the industry. Then he weirdly started text-harassing me when I passed on his offer. Piss off.

Had a roof done less than 2 years ago. Have a warranty and now have a couple small areas that are…read morewarping and pulling up. Have called, left messages, sent emails, keep getting the same answer "someone will call within 24 to 48 hours". Never got a call back. Paid a higher price thinking I would get a better product and better support. The roof was done quickly and seems to be a good product, but the support is absolutely terrible... Better off elsewhere...can't recommend them with such poor follow up. FOLLOW UP: After posting this review, they came out and saw the issue and said they would be back to fix it. A few days later a couple guys came out, ripped off the warping shingles and replace them. I will give it a couple days to settle in and post new pictures of the repair. For now I will up their rating to 3 stars, still a little perturbed that it took a negative review to get a response, but if the repair is good, I will be fair and update it again. As promised...follow up...the repairs seem decent and, after a struggle, they fulfilled their end of the deal, so i will give them 4 stars . Thank you for finally getting the job done.

What went well? EVERYTHING! The price was fair, they showed up on time with an 8 person crew,…read moreremoved two layers of old shingles and replaced with 24 squares of Owens Corning Duration architectural shingles and completely cleaned up the entire site spotlessly. All in one day. No attitudes, no loud radios playing and no breaks from 7:00 AM to about 6:00 PM. WHAT THE HELL MORE COULD YOU ASK FOR? Use this company (formerly Marshall Construction) for your roofing needs, you won't be sorry.

years ago this company was run out of a business located at the corner of North Main street and…read moreGrand view street on the east side of Providence. these fuckers found it "ok" & "neighborly" to BLOCK GRAND VIEW STREET every morning with delivery trucks. I use to call and berate them because it was a safety issue. they did not care. even though i sold my real estate portfolio in and around the east side of providence i would NEVER give these clowns one cent of my money.

We had our windows and door done at Venture windows and we are so glad we went with them. No…read morepressure and the whole process was not only painless, but it was actually pleasant. Everyone was friendly and professional.

Did not want to go through another winter dealing with drafty old windows. We had consultations…read morewith several companies and we chose MS WiNDOWS. We are so happy that we did! The windows look beautiful from the inside and the outside! Mike and John are the best! With different sized windows in every room it was challenging, but they got it done! If you are looking for great service and value from a trustwortby company don't hesitate! Mike Sousa and company deliver! We will be having them install new doors soon, and floors once this winter is done!

Mike replaced an old wooden screen door with a beautiful new one. He was prompt, gave an estimate…read moreand kept us informed about his arrival and work. We will use him again soon!

We wanted to replace our older glass shower door and received three quotes from local suppliers…read more Pioneer Glass was prompt, patient and professional. They provided a schematic of how the door would look, and an easy to understand and competitively priced project proposal. The proposal also detailed several options we were considering, including 1/2" glass. We opted to move forward with Pioneer, they estimated it would take approximately three weeks to order our custom door. Just under three weeks later, our door arrived and was installed a few days later. There were no issues, the measurements were correct, door looked great and worked perfectly and swings easily, all 90 pounds of glass. And the 1/2" glass gives the shower a high-end look and feel. We'd be delighted to work with them again on our next glass related project.

I'm the Building Chair for a non-profit, we needed a number of large three section windows…read morereplaced. The maintenance supervisor for the facility had been soliciting replacement prices for awhile, nothing affordable came in. He mentioned to me the need to replace several windows, I suggested Pioneer. They came in measured and had a more than competitive price in hand within a couple of days. Quoted an accurate lead time and delivered and installed on time. The windows are beautiful, the price was more than fair, and the installation was completed without a hitch. Jake and the crew at Pioneer are a great team, and do exactly what they promise.

My house used to feel "chilling" cold even when the heat was set at 72. Now at 66, it feels warm…read more This was the best investment I've ever made. It has been an absolute pleasure working with Chris on this very important investment. My windows were 25-year-old vinyl double-pane and double-hung. They were absolutely horrible and I had to put up thin plastic films over the windows to prevent cold draft coming in. I set out on a journey to get my 17 windows replaced. I have gotten quotes from 10 different contractors and the quote from Window Master was the best by far. I had quotes from $500-$1200 per window. Due to the # of windows I was installing, Chris quoted $330 per window installed. I did all the research on my own and know what kind of windows are good and I know I wanted something with U-factor of less than 0.3. I was intrigued by Chris' CraigsList posting for triple-pane windows offering much better energy efficiency at a reasonable price; his windows has a U-Factor of 0.21. They are Alside Mezzo triple-pane double-hung windows. Communication with Chris was a breeze. I called on Monday and asked him to come out and give me a quote. He said he'll on Friday to schedule a quote. He called on Friday and scheduled me on Sunday (I wasn't available on Saturday). Chris came on a cold Sunday morning. He brought the demo window and briefly went over the window features. He was knowledgeable, fair, polite, courteous, and did not try any aggressive sales tactics. I had a few concerns about my current windows and he answered them. When I asked whether or not I should replace my only 2-year-old-window, he suggested against replacing it because it's in good working order, despite the fact that window is inferior to his triple-pane offerings. He measured the windows and then left for his other appointments. At the end of the week (this was 2 weeks before Christmas), I reached out to Chris and informed him I would like to proceed to get the windows with his company. He sent out a contract a day later. I printed it out, signed and sent it back to him via Email. Due to the amount of windows I was replacing, Chris offered 2-tempered glass windows and 3 bottom-frosted windows free of charge. Other companies wanted $400 just for those features. About 2-3 weeks later, I reached out to Chris to get an update on the windows. He informed me it'll take 1-2 extra weeks for the windows to be delivered from the manufacture. One week later on a Sunday, Chris texted me to let me know the windows have finally all arrived and whether I was available the next day to get them installed. I was out of town and will be back on Sunday (7 days later). He said he'll reach out later in the week to schedule something to get the windows installed. On Friday, he reached out again and we scheduled the upcoming Monday (MLK day) for the installation. Monday morning at 8AM, his 2-man crew finally arrived with a truck full of windows. The two men did a great job removing my old windows and installing the new windows. They also insulated window pockets as needed. Once they were done, they caulked the windows trims. The windows were just the right size so their fit was snug and air tight. Chris did a great job measuring the window sizes and his crew did an excellent job installing the windows. They replaced all 17 windows in 1 day and were done by 6PM. I was so happy with their work, I tipped each person $20. My house used to feel "chilling" cold even when the heat was set at 72. Now at 66, it feels warm. This was the best investment I've ever made. It was the right choice to work with Chris and his company. I've started referring him to my friends and co-workers already.

We bought a new house that had original 1960's windows. We wanted to upgrade and luckily we found…read moreWindow Master. No sales or gimmicks, just fair pricing and great customer service. Installation took less than 2 days. I would highly recommend this company to anyone looking to replace windows. It is so hard to find someone that actually shows up to give a quote and doesn't try to oversell you. Very honest company which I appreciated.

Definitely not the easiest company to work with. We had the sales rep come out early fall to get a…read morequote. We were told our custom sliding door would be in within 6 weeks. Between the price, quality and lead time we decided to move forward. Weeks went by with little communication, no estimated install date, WE had to call to find out when they were coming out to measure again. It took a total of four months to get this door installed. And when we were finally given a day to install, they called asking if we could move it. The install was fast (within a few hours) and the crew who installed was friendly. While the door itself looks nice, the outside has these patches all around. The door itself is also tricky to open. Not pleased and would not recommend window world.

Had windows and siding installed. After installation we had a few concerns and requested them to…read morecome out and look at it. They said they would, made an appointment and never showed and havent heard from them since. Would not recommend them at all. Time to see a lawyer.

Great quality windows, truly from Europe. Amazing design and color matching for my home interior…read moreand exterior. Reasonably priced.

Replaced all windows and exterior doors, with new tilt and turn Rehau (German) products. Very happy…read morewith result. Keep house temperature and very easy to clean and open.