Absolute worst experience I've ever had at a Chinese restaurant…read more The food was absolutely disgusting. It was bland, dripping with grease, and had almost no flavor. We ordered the beef with broccoli, orange chicken, and sweet and sour chicken, and every single dish was awful. When we called to complain, the employee claimed she wasn't the manager and said the manager was "on vacation." That's hard to believe because she's the only person I've ever seen working there. She also refused to issue a refund to the card we paid with and claimed they couldn't give a cash refund because they don't keep cash on site. Our order cost about $40. When we returned to the restaurant, instead of refunding our money, she offered us six bottles of Coke and claimed they were worth $40. To make it even worse, she demanded the food back. So they took back the food and still refused to refund our money, leaving us with six bottles of Coke instead of the meal we paid for. The employee was rude, dismissive, and completely unwilling to take responsibility or make the situation right. Based on my experience, I would avoid this place at all costs.

Stopped in for a late lunch and was my first visit. I was blown away by how good it was. This is…read moreone of the best Chinese restaurants I've been to in southern Illinois.I loved the food, it was freshly made and large portion. I enjoyed eating here and will definitely be back!

The food for fresh and good. The staff were friendly and inviting. The ambiance was peaceful.read more

My family has been going to this restaurant for over 30 years. Something has drastically changed…read more It appears it has new owners - they keep denying but the old owners are no where to be found. The food on the buffet is no longer fresh or the quality it once was. I ordered the same thing 3 weeks in a row. chicken and vegetables ....3 different prices each week. Saturday was our last visit.

We have been constant customers of McAllister's for years. More so under GrubHub these days…read more We have found that when placing our orders, they never seem to be correct. Of course, when the GH person picks it up, it is not their job to confirm the order is correct - just to pick it up & deliver it. I submit the orders myself on GH app so I know what I order. Pretty simple. Pickle. No Pickle. Cookie. 2 Cookies. Basic requests. If it is incorrect, I cant call GH for help or McAlister's as being elderly, all they want to do is give me a coupon I have to come in to pick up. If it was that easy to come in, I wouldve done so rather than order thru GH. What I end up doing is contacting GH & letting them know my order was not in full or missing something. They then give me a partial refund & the delivery person still has their tip. Reality says it's not GH's error to fix & pay for. Any thoughts on this as Im positive Im not the only customer this happens to.

The drink station is disgusting they need to make sure it is wiped down at all times. Cleanliness…read moreis a must what is wrong with workers. Ask yourself do you want to eat at a place that is not clean. The Ceasar salad had too much dressing on it

The food is always good and the service is great. The restaurant is clean and I always enjoy eating…read morethere. I can set and talk without having to yell and the staff has been friendly every time I went. I definitely recommend!

Ok here we go! To start they were slow, the food was good but one order was wrong. Me and my son…read moreordered the same meal and he got a whole lot more food than I did. We waited for ever for refills they didn't even ask if we want more soup or salad. This is a place I would never recommend they

This is our go to place for dinner celebration Classy and…read morewarm, food is outstanding, hospitality tremendous

We went on a Mother's Day, the week after the kids wanted to treat me and I chose this place…read morebecause I had been wanting to try it. We had 4 appetizers lamb chops, mussels, crab cakes and quail. The lamb was delicious but we didn't like the mussels which are normally a favorite but they were too dry and chewy baked and some crumb topping and the little sauce underneath was not helping. Crab cakes were just ok again the sauce was just odd and didn't complement the dish. The quail we weren't a fan of. The Caesar salad was amazing and the pumpkin apple leek soup was delicious as were the flaky croissants. Some had the blackened sea bass and loved it. I had a steak with cognac cream sauce, again the sauce was off putting and over powered the filet. The other steak was topped with their version of an Oscar sauce that had Swiss cheese and crab meat with a tarragon cream sauce and it's offered on most this at an up charge of $15 or so. Honestly the place is lovely and the service was pretty good. I think we would go again armed with the knowledge of ordering everything without any sauce or getting it on the side so it wouldn't ruin anything. We're all fairly adventurous eaters and we all agreed on the sauces issue. We went early so it wasn't crowded and it was quiet and had nice decor of an older Victorian style house with a few too many stairs that again I think I would ask to be seated on the entry level so I only have to climb the stairs to the porch which is shady and nice.

Parking is offered right out front or behind the building. Greeted and sat immediately. Our…read morewaitress recommended the pick two so we could try different things since it was our first visit. Broccoli cheddar was the soup of the day and it did not disappoint! Very creamy and really good flavor. I had a half chef salad with my soup and it was a very generous portion size and had tons of toppings. My husband had the pick two as well, with a 1/2 spicy chicken club sandwich and cup of soup. Everything was very good, and we had quick service. We will definitely be back to try breakfast and maybe listen to some music on a Saturday night!

After the gym, stopped by for some coffee and stayed for breakfast. Delicious! The staff was warm…read moreand inviting. Definitely a keeper!

Food was great. Had a steak which was cooked perfectly. for what you pay it was excellent food…read more Service was decent not bad but didn't do anything to impress either.

Worst steakhouse ever first when we walked in the door the greeter didn't even greet us or even…read morespeak to us I said, can we have a table for two he looked at his paper for about 30 seconds dumbfounded and I said don't worry about it we'll just sit at the bar no, they were not busy. There was literally nobody at the bar top. or seated at the table surrounding the bar. Next, I ordered a New York medium rare strip with a side salad and steamed broccoli Wife did order a cheeseburger with fries. She said the cheeseburger was good, but the fries were old. What I got was not what I ordered for one. I didn't get a side salad for Another. The steak I got was not medium rare but the steamed broccoli was nice. I complained about the price because the steak was not cooked correctly they offered to remake me another one, but who wants to sit there in while your wife eats and you're not eating so I said no just adjust the price they took $6.50 off of a $25 steak dinner I asked to speak with the manager because that was not enough and he comped my meal after complaining and I told him that someone at a steakhouse should know how to cook a steak. he did say he was a new manager is just taking the place over so hopefully he can fix it but if you're cook, can't cook a steak and let him wash dishes.

Definitely enjoyed this Thai restaurant and next time I'm in town I will try another fish. I had…read morethe pineapple fried rice and it was great portion size. The server was excellent he suggested different menu items. Great service. Ambiance nice.

We came here for Sunday lunch with the family and had a great experience from start to finish…read more Jessica was our server and she was amazing!! Great personality, spot-on service and just made the whole visit wonderful. I had the spicy fried rice with tofu, Mom ordered the noodle soup with Katsu chicken, and Dad went appetizer style for dinner with the potstickers and the Thai D platter. The boys had pad see ewe and panang curry. Everything was fresh, hot, and came out quickly. We were seated just before noon (a great time to come on Sunday, because by 12:30-1:00 it was really filling up) and got a perfect table. If you're not sure what to get your first time here, consider ordering a few appetizers as your main. You'll get to try different things, and the portions are generous. My dad couldn't even finish all of his. The restaurant has a great vibe and is very inviting and cozy. This would be a great spot for a date.

Went in to a mostly empty restaurant for a quick bite. I had one person in front of me. The cashier…read moreseemed more interest in holding a causal conversation with the first person than to wait on me. When I left there were 3 people behind me. The guy right behind me left too. We did not go for a late lunch to listen to someone talk for 10 minutes and ignore us. Went to chillis instead, they are glad to wait on me!!!!!!!

Was at the Carbondale location today about 12:50. There was a line which is fine, only one employee…read moreworking behind the counter. She was taking orders out when another employee walks up and she asked him to take orders. When she comes back up she gets herself a drink and ignores the customers waiting. She acted like there was no one waiting, which a couple of them had been waiting a while. I visit this location often and have never had bad service or even bad food. This was a first.

Panera is Panera. You know exactly what you are going to get and it's the same anywhere you go…read more Generally, I think Panera food is too expensive for what it is, but it's a lighter spot when traveling. This Panera really stood out because of the service. The woman taking my order helped me with a deal I had on my account. Very friendly and personable. When my food was ready, I realized that they rung in the wrong sandwich. The kitchen fixed it immediately. They also had clean bathrooms and a ton of space inside. Great option if you are rolling through!

Grabbed the Pick Two...a Greek salad (ordered without chicken) and the spicy fiesta chicken…read moresandwich. Everything was fresh and exactly as requested. Staff were very kind and helpful, and the restaurant was very clean. Fast, comfortable spot for an easy lunch especially nice with the fireplace during colder weather.